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Mercedes-Benz of Music City

Nashville, TN

4.9
815 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 815 reviews

January 27, 2024

Wonderful… welcoming… friendly. I had no intentions on purchasing on this Particular sale date! However after meeting with Chris Poplin.. I was convinced it was the day. Although i More

by Jndcares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coty Anderson, Chris Popin, Jason Nicholas
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the fantastic review! We're delighted to hear that your experience at Mercedes-Benz of Music City was welcoming, friendly, and ultimately led you to find the perfect car. Even though you hadn't planned to purchase that day, it's a true testament to Chris Popin's patience and customer service that he was able to answer all your questions and guide you through the buying process. We understand that car purchases can take time, and we appreciate your kind words about Chris's attentiveness. We're thrilled you had a great experience overall! Congratulations on your new car. Sincerely,

January 19, 2024

Purchased another car at Mercedes Benz of Music City. Sales pro Emilio Valdivia is just the best. He is very patient and helpful when buying a car, and his knowledge of Mercedes is top notch! Sales manag More

by keith-bean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia, Coty Anderson
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for choosing Mercedes-Benz of Music City again, and for leaving such a fantastic review! We're thrilled you continue to trust us with your automotive needs. It's always rewarding to hear positive feedback about our team members. We'll be sure to pass on your kind words to Emilio Valdivia regarding his patience, helpfulness, and Mercedes-Benz expertise. It sounds like Sales Manager Coty Anderson also played a key role in making your deal a success. His professionalism is much appreciated. Congratulations on your new car! We look forward to serving you again in the future.

January 11, 2024

They helped me in a time of need after having problems out of my 2023 vehicle. I upgraded to a 2024 and all is perfect! More

by courtedyn11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Moseman, Izac Aziz
Jan 22, 2024 -

Mercedes-Benz of Music City responded

Thank you for taking the time to share your experience! We're delighted we could assist you during a challenging time. Thank you for choosing us, and if you ever need further support or assistance, we're here for you!

January 11, 2024

Chris was very helpful, responsive and patient throughout the whole process. He provided lots of details about each car to help me purchase my new car. More

by kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jan 22, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your experience with us! We're thrilled to hear about your positive experience with Chris. Providing excellent service and assisting our customers in finding their perfect luxury vehicle is always our priority. We appreciate your trust in us and hope you enjoy every moment with your new car.

January 10, 2024

Chris was very friendly and helpful as soon as we walked through the door. He was patient and understanding of the questions and concerns we had during the process. He put our minds at ease and helped us dr More

by Hunterfoltz13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jan 22, 2024 -

Mercedes-Benz of Music City responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Chris. Providing exceptional service and helping you find the perfect car is always our goal. We appreciate your trust and look forward to serving you in the future. Enjoy your new Mercedes-Benz!

January 09, 2024

Super easy to deal with. . Was in and out in under 30 min to buy my new car.. Dustin was awesome!! Highly recommend More

by bsneds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Durham
Jan 22, 2024 -

Mercedes-Benz of Music City responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that your car-buying experience was super easy and efficient with Dustin. Providing a seamless process is our priority, and we appreciate your recommendation. If you have any further needs or questions, feel free to reach out. Safe travels in your new car!

January 09, 2024

Excellent experience trading for my new GLC 300! Emilio Valdivia was my salesperson. He was welcoming, patient and thorough. It was the easiest car purchase I’ve ever made. More

by Jbw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Jan 22, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Emilio provided you with a welcoming, patient, and thorough car-buying journey. We appreciate your business and hope you enjoy every moment with your new GLC 300!

January 07, 2024

Big shout out to Emilio for his Amazing Performance on helping me purchase my best vehicle ever. Absolutely 100% happy! Thank you More

by aschneider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nicholas, Emilio Valdivia
Jan 22, 2024 -

Mercedes-Benz of Music City responded

Thank you for taking the time to share your feedback! We're thrilled to hear that Emilio provided an amazing experience. Your 100% satisfaction is our goal, and we appreciate your kind words. If you ever need anything or have questions in the future, don't hesitate to reach out. Enjoy your new ride!

January 04, 2024

Chris was awesome to work with when I purchased my new car. Very knowledgeable and made me comfortable in exploring all of my options without pressured. Highly recommend working with him! More

by Jillian.richmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the fantastic review! We're thrilled to hear that Chris provided a comfortable and informative experience while you explored your options for a new car. At Mercedes-Benz of Music City, we believe in empowering our customers to make informed decisions, and it's fantastic that Chris achieved that for you without any pressure. We'll be sure to recognize him for his excellent customer service. Congratulations on your new car!

January 03, 2024

Dustin was GREAT! ! He wasn’t pushy, he answered my questions and even laughed at my jokes!! Great Experience More

by BeBe Cooke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Agresti, Dustin Durham, Drew Davis
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