Mercedes-Benz of Music City
Nashville, TN
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My money worth Xavier was so helpful every step of the way. He answered every single one of my questions and explained everything in a way that made feel confident i Xavier was so helpful every step of the way. He answered every single one of my questions and explained everything in a way that made feel confident in my purchase. He was extremely patient as I changed my mind over and over. I didn't feel pressured to make a purchase. I got to tour the facility and meet other people and they were all so friendly. I had an awesome experience overall. I've had my car for a year and I love it now as much, if not more, than I loved it when I first bought it. Thank u MBMC team! More
Warranty Repair The dealership is spotless, spacious and comfortable. The service department is extremely respectful and kind. I am offered a loaner each time I make The dealership is spotless, spacious and comfortable. The service department is extremely respectful and kind. I am offered a loaner each time I make an appointment. My car is treated as if it is the only one there and I appreciate being able to view the entire service department through the glass wall. They never try to push "extras" on me or treat me as less knowledgeable for being a woman, something I have endured several other places. I am grateful to finally have a trustworthy dealership in Nashville so that I do not have to service my car out of town. More
Awesome place awesome people and most importantly awesome ride ! Beautiful dealership inside and out! The service department is so clean you could eat in ther place awesome people and most importantly awesome ride ! Beautiful dealership inside and out! The service department is so clean you could eat in there ! More
Smith GLC300 Getting a new GLC300 was a very pleasant experience. Bea was very helpful and knowledgeable and this was the best dealership experience I have ever ha Getting a new GLC300 was a very pleasant experience. Bea was very helpful and knowledgeable and this was the best dealership experience I have ever had. More
Exemplary This new dealership offered a very pleasant experience while shopping for a car. Very nice and comfortable environment. Everyone I met was courteous a This new dealership offered a very pleasant experience while shopping for a car. Very nice and comfortable environment. Everyone I met was courteous and professional. Kate really made us feel welcome and paid very good attention throughout the entire buying process...no hard pressure tactics. More
Excellent customer service! I had a phenomenal experience at Mercedes Benz of Music City. They treat their customers like kings and queens and truly know how to provide exception I had a phenomenal experience at Mercedes Benz of Music City. They treat their customers like kings and queens and truly know how to provide exceptional customer service. More
AMAZING Customer Service! 1st Class Service provided during Absolutely the best Mercedes Dealership by far! Not only is the showroom gorgeous but the customer service, attention to my specific needs in finding Absolutely the best Mercedes Dealership by far! Not only is the showroom gorgeous but the customer service, attention to my specific needs in finding me the car I wanted which, once you’ve driven, owned or leased a Mercedes no other vehicle will do, I also enjoy the fabulous amenities the Mercedes Benz of Music City offers as well! Lastly, but certainly not least my salesperson General Sales Manager Mr Sam Cavett is extremely knowledgeable, professional & possesses such integrity...truly the characteristics that emulate what Mercedes is all about. Thank you More
Excellent customer service = great client experience Although I bought from another dealership before these guys opened, from service to sales to finance (yes, even finance!) the experience with MB of Mu Although I bought from another dealership before these guys opened, from service to sales to finance (yes, even finance!) the experience with MB of Music City has been great. A call on a Saturday was fielded by the receptionist and she chased down the answer even though my service tech wasn’t working that day. They take care of you. More
Amazing fast service The employees at MB of Music City are wonderful! The atmosphere is very comfy. They provide wonderful refreshments and seating. And no matter what qu The employees at MB of Music City are wonderful! The atmosphere is very comfy. They provide wonderful refreshments and seating. And no matter what questions you may have they answer them to their best ability with patience. Strongly recommend visiting! More
Terrific experience. Friendly knowledgable thorough Colt was a delight to wrk with. He was knowledgeable and made me feel that he was looking out for me—not trying to sell me something more than i need Colt was a delight to wrk with. He was knowledgeable and made me feel that he was looking out for me—not trying to sell me something more than i need now. I ll be back when I need a new car Bob walker More