Mercedes-Benz of Music City

Exemplary This new dealership offered a very pleasant experience while shopping for a car. Very nice and comfortable environment. Everyone I met was courteous a This new dealership offered a very pleasant experience while shopping for a car. Very nice and comfortable environment. Everyone I met was courteous and professional. Kate really made us feel welcome and paid very good attention throughout the entire buying process...no hard pressure tactics. More

AMAZING Customer Service! 1st Class Service provided during Absolutely the best Mercedes Dealership by far! Not only is the showroom gorgeous but the customer service, attention to my specific needs in finding Absolutely the best Mercedes Dealership by far! Not only is the showroom gorgeous but the customer service, attention to my specific needs in finding me the car I wanted which, once you’ve driven, owned or leased a Mercedes no other vehicle will do, I also enjoy the fabulous amenities the Mercedes Benz of Music City offers as well! Lastly, but certainly not least my salesperson General Sales Manager Mr Sam Cavett is extremely knowledgeable, professional & possesses such integrity...truly the characteristics that emulate what Mercedes is all about. Thank you More

Excellent customer service! I had a phenomenal experience at Mercedes Benz of Music City. They treat their customers like kings and queens and truly know how to provide exception I had a phenomenal experience at Mercedes Benz of Music City. They treat their customers like kings and queens and truly know how to provide exceptional customer service. More

Amazing fast service The employees at MB of Music City are wonderful! The atmosphere is very comfy. They provide wonderful refreshments and seating. And no matter what qu The employees at MB of Music City are wonderful! The atmosphere is very comfy. They provide wonderful refreshments and seating. And no matter what questions you may have they answer them to their best ability with patience. Strongly recommend visiting! More

Terrific experience. Friendly knowledgable thorough Colt was a delight to wrk with. He was knowledgeable and made me feel that he was looking out for me—not trying to sell me something more than i need Colt was a delight to wrk with. He was knowledgeable and made me feel that he was looking out for me—not trying to sell me something more than i need now. I ll be back when I need a new car Bob walker More

Excellent customer service = great client experience Although I bought from another dealership before these guys opened, from service to sales to finance (yes, even finance!) the experience with MB of Mu Although I bought from another dealership before these guys opened, from service to sales to finance (yes, even finance!) the experience with MB of Music City has been great. A call on a Saturday was fielded by the receptionist and she chased down the answer even though my service tech wasn’t working that day. They take care of you. More

Everything you wished carbuying could be! Bea made the difference for us. Honest,caring,knowledgable,and passionate about her service. Thus carried over to the finance manager Brian Badger, Bea made the difference for us. Honest,caring,knowledgable,and passionate about her service. Thus carried over to the finance manager Brian Badger, manager Taylor and general mgr Sam. Great experience! A relationship we look forward to continuing! More

An exceptional Mercedes Benz experience MB of Music City consistently exceeds our expectations. From every person who answers the phone, to shuttle drivers, service, sales and the GM team it MB of Music City consistently exceeds our expectations. From every person who answers the phone, to shuttle drivers, service, sales and the GM team it is clear that this organization is customer-centric . Service is timely and dedicated to getting things right the first time. They do an excellent job in keeping clients well-informed throughout the service process. From the moment you walk into this dealership it is clear that this team is trained to anticipate your every need, right down to programming their loaner vehicle features to meet your needs. Their GM, Edwin Vickery, sets the standard for other dealerships. Music City is our dealership of choice— and they have earned it ! More

Superb service Kate is the most friendly, helpful, responsive and involved sales professional we have ever worked with. We highly recommend consulting her before pur Kate is the most friendly, helpful, responsive and involved sales professional we have ever worked with. We highly recommend consulting her before purchasing any a new car. More

Great service. Scott Halpern helped me with everything and made a buying of new Mercedes great experience. Very friendly staff and big inventory of cars. If you’re Scott Halpern helped me with everything and made a buying of new Mercedes great experience. Very friendly staff and big inventory of cars. If you’re thinking buy a new Mercedes Music City it’s to only place go to. They are the best. More