Mercedes-Benz of Music City

Warranty Repair The dealership is spotless, spacious and comfortable. The service department is extremely respectful and kind. I am offered a loaner each time I make The dealership is spotless, spacious and comfortable. The service department is extremely respectful and kind. I am offered a loaner each time I make an appointment. My car is treated as if it is the only one there and I appreciate being able to view the entire service department through the glass wall. They never try to push "extras" on me or treat me as less knowledgeable for being a woman, something I have endured several other places. I am grateful to finally have a trustworthy dealership in Nashville so that I do not have to service my car out of town. More

Awesome place awesome people and most importantly awesome ride ! Beautiful dealership inside and out! The service department is so clean you could eat in ther place awesome people and most importantly awesome ride ! Beautiful dealership inside and out! The service department is so clean you could eat in there ! More

Smith GLC300 Getting a new GLC300 was a very pleasant experience. Bea was very helpful and knowledgeable and this was the best dealership experience I have ever ha Getting a new GLC300 was a very pleasant experience. Bea was very helpful and knowledgeable and this was the best dealership experience I have ever had. More

Exemplary This new dealership offered a very pleasant experience while shopping for a car. Very nice and comfortable environment. Everyone I met was courteous a This new dealership offered a very pleasant experience while shopping for a car. Very nice and comfortable environment. Everyone I met was courteous and professional. Kate really made us feel welcome and paid very good attention throughout the entire buying process...no hard pressure tactics. More

Excellent customer service! I had a phenomenal experience at Mercedes Benz of Music City. They treat their customers like kings and queens and truly know how to provide exception I had a phenomenal experience at Mercedes Benz of Music City. They treat their customers like kings and queens and truly know how to provide exceptional customer service. More

AMAZING Customer Service! 1st Class Service provided during Absolutely the best Mercedes Dealership by far! Not only is the showroom gorgeous but the customer service, attention to my specific needs in finding Absolutely the best Mercedes Dealership by far! Not only is the showroom gorgeous but the customer service, attention to my specific needs in finding me the car I wanted which, once you’ve driven, owned or leased a Mercedes no other vehicle will do, I also enjoy the fabulous amenities the Mercedes Benz of Music City offers as well! Lastly, but certainly not least my salesperson General Sales Manager Mr Sam Cavett is extremely knowledgeable, professional & possesses such integrity...truly the characteristics that emulate what Mercedes is all about. Thank you More

Amazing fast service The employees at MB of Music City are wonderful! The atmosphere is very comfy. They provide wonderful refreshments and seating. And no matter what qu The employees at MB of Music City are wonderful! The atmosphere is very comfy. They provide wonderful refreshments and seating. And no matter what questions you may have they answer them to their best ability with patience. Strongly recommend visiting! More

Terrific experience. Friendly knowledgable thorough Colt was a delight to wrk with. He was knowledgeable and made me feel that he was looking out for me—not trying to sell me something more than i need Colt was a delight to wrk with. He was knowledgeable and made me feel that he was looking out for me—not trying to sell me something more than i need now. I ll be back when I need a new car Bob walker More

Excellent customer service = great client experience Although I bought from another dealership before these guys opened, from service to sales to finance (yes, even finance!) the experience with MB of Mu Although I bought from another dealership before these guys opened, from service to sales to finance (yes, even finance!) the experience with MB of Music City has been great. A call on a Saturday was fielded by the receptionist and she chased down the answer even though my service tech wasn’t working that day. They take care of you. More

Everything you wished carbuying could be! Bea made the difference for us. Honest,caring,knowledgable,and passionate about her service. Thus carried over to the finance manager Brian Badger, Bea made the difference for us. Honest,caring,knowledgable,and passionate about her service. Thus carried over to the finance manager Brian Badger, manager Taylor and general mgr Sam. Great experience! A relationship we look forward to continuing! More