Mercedes-Benz of Music City

Best salesperson ever! After looking at several different convertibles, I stopped in Music City Mercedes Benz. I was greeted by Xavier Darden, salesperson for MCMB. I (ho After looking at several different convertibles, I stopped in Music City Mercedes Benz. I was greeted by Xavier Darden, salesperson for MCMB. I (honestly) cannot say enough good about things about Xavier. He was knowledgeable, helpful, patient, sincere, and most of all.....never pressured me. After looking for a couple of months with Xavier, I decided to order a car. I’m happy to say, I picked up my 2019 E450 Cabriolet a few days ago! If you’re in the market for a Mercedes, give Xavier Darden a call! More

My experience with you guys was awesome !!! I would like to express a special thanks to my service advisor Colt Hall. He’s a great guy and very experienced in his field of work . I have dealt wi I would like to express a special thanks to my service advisor Colt Hall. He’s a great guy and very experienced in his field of work . I have dealt with him in the pass and his demeanor was the same both times... very helpful, I also want to thank the guys in the loaner car dept for getting me in and out without hesitation. Mercedes Benz of music city ..... you guys rock... thanks fir all you do More

GETTING WHAT YOU PAY FOR My first service experience at MBMC was a delightful one. Though I only went in for a standard service and had an expected end cost in mind, the thor My first service experience at MBMC was a delightful one. Though I only went in for a standard service and had an expected end cost in mind, the thoroughness and expertise of the service team made me comfortable in having to spend more. As a female having car service done, I always want to place my vehicle and myself in hands I can trust. A huge thanks to Stanley Carmichael and the service professionals on Envious Lane. More

Fantastic! I've enjoyed Mercedes Benz of Music City for nearly a year now and I don't trust my car to anyone else! The service staff is beyond friendly, capable, I've enjoyed Mercedes Benz of Music City for nearly a year now and I don't trust my car to anyone else! The service staff is beyond friendly, capable, and professional. My service advisors have all been top notch too. Monse, Jeff, Andy, Mike, all great people and I am so glad I found them. Best always and I'll see you at my next service. Thank you MBofMC! More

Fantastic Experience The whole experience, from the time I entered my info on the website was exemplary. Eliud Mendez was helpful, knowledgeable and professonal. He got ba The whole experience, from the time I entered my info on the website was exemplary. Eliud Mendez was helpful, knowledgeable and professonal. He got back to me promptly, answered all my questions and guided me through the purchase end to end. More

Smooth Process, Great People Kate Downing was wonderful to work with! So helpful throughout the complicated car buying process. Very knowledgeable. We will definitely be back for Kate Downing was wonderful to work with! So helpful throughout the complicated car buying process. Very knowledgeable. We will definitely be back for the next round! More

Emelio Valdivia is the best! The service I received in purchasing my car was outstanding. Emelio was kind enough to personally deliver my car for a very long (two hour plus) test The service I received in purchasing my car was outstanding. Emelio was kind enough to personally deliver my car for a very long (two hour plus) test drive taking the time to ensure I mastered all the features. He then assured that all of the preowned slight wear and tear was miraculously made anew looking in mint new condition. Moreover he picked me up to purchase the car mindful of the short time I had. I will buy all future cars from Emelio!!! More

Great Experience I worked with Scott Halpern at the dealership. The best buying experience I have ever had. Scott was open and worked hard to greatly simplify the buyi I worked with Scott Halpern at the dealership. The best buying experience I have ever had. Scott was open and worked hard to greatly simplify the buying experience including trading in my old car and getting reimbursed for old warranty coverages on the old car. His follow up was just as strong AFTER the sale was completed as before. His definition of full service matched mine. And Celia in finance also was terrific, efficient and mindful of my time. Great team. More

Excellent service First, it is easy to make an appointment for service online. Second, when you arrive for your appointment you are immediately met by an attendant who First, it is easy to make an appointment for service online. Second, when you arrive for your appointment you are immediately met by an attendant who finds your service advisor for you. Third, the service advisor, in my case Jeff Mullins, actually explains what the car needs in terms of maintenance and care so that it will be dependable for many miles. And, he explains things in a low-key, non pushy way that educates you without intimidating you. Yes, keeping a Mercedes properly serviced is expensive. That is not a surprise. But when you realize that service is basically only an annual event, it is much easier to justify on a value basis. I've had Lexus, Cadillac, Audi, Jaguar, and Saab vehicles (among others) with mostly good experiences with those dealers also. But, MB of MC is certainly on par with the best of the best of them. I won't take my car any place else for service. More

delightful experience This has to be the most pleasant vehicle purchase I have ever made.The level of professionalism made this purchase fun.I cannot say enough about Eliu This has to be the most pleasant vehicle purchase I have ever made.The level of professionalism made this purchase fun.I cannot say enough about Eliud Mendez,simply put he personaly is the sole reason I came to Mercedes Benz of Music City to purchase my automobile What more can. I say your dealership is fortunate to have a man like him. In fact every one we came in contact with were polite, patient &. professional. Thomas Aders More