Mercedes-Benz of Music City
Nashville, TN
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Great people to work with, Emilio Valdivia was our salesman and he was terrific. The whole experience was absolutely great. Very knowledgeable and helpful with no high pressure Emilio Valdivia was our salesman and he was terrific. The whole experience was absolutely great. Very knowledgeable and helpful with no high pressure tactics. Nice way to buy a car. More
Vehicle Repair- Excellent customer service when I took my vehicle in for repairs. My service advisor Matt was very professional and pleasant to work with, he kept me Excellent customer service when I took my vehicle in for repairs. My service advisor Matt was very professional and pleasant to work with, he kept me informed every step of the way. Ryan took the time to show me the ins and outs of the loaner car before I left the dealership; he’s so patient and professional . This is a top notch establishment! More
Great service Jeff Mullins was so helpful when I brought my GLC300 in for maintenance. I truly appreciate the personalized care that I received from Mr. Mullins an Jeff Mullins was so helpful when I brought my GLC300 in for maintenance. I truly appreciate the personalized care that I received from Mr. Mullins and everyone at the dealership. Dr. Collier More
Great service Every time we visit for service or sales for one of our MB vehicles we are treated with the utmost respect. Bill Hudson is always very patient in expl Every time we visit for service or sales for one of our MB vehicles we are treated with the utmost respect. Bill Hudson is always very patient in explaining any service we might need. He makes us feel like special clients on each and every visit. The sales staff of Xavier and Taylor are also always very accommodating. More
Service for B7 code. My Service Advisor was Stanley Carmichael. He made our experience painless, he explained the service that was best for our need for the age of our ca My Service Advisor was Stanley Carmichael. He made our experience painless, he explained the service that was best for our need for the age of our car and help us customize between 40K and 60K mile service. He was knowledgeable, and very professional. Everyone we came in contact was very helpful the person that helped us with the loaner car was very helpful also and I look forward to my next visit. More
Excellent place to purchase a vehicle Bea Mohsenin made the entire process of buying a new car an enjoyable experience. In my 35 years of dealing with car sales associates, she is hands d Bea Mohsenin made the entire process of buying a new car an enjoyable experience. In my 35 years of dealing with car sales associates, she is hands down the best I’ve ever worked with - knowledgeable, helpful, personable. Vielen dank, Bea! More
Great experience Beatrix Mohsenin took great care of me. She understood my needs and pulled the team at MB Music City together in order to meet my needs. Everyone I me Beatrix Mohsenin took great care of me. She understood my needs and pulled the team at MB Music City together in order to meet my needs. Everyone I met at the dealership was friendly and bent over backwards to help from top to bottom. Enjoyed buying a vehicle from this dealership. GREAT JOB!! More
ELIUD MENDEZ ? Quite simply the best ! This was by far the best experience that I have ever had with an auto dealership. I'm extremely skeptical when it comes to dealerships and their sales This was by far the best experience that I have ever had with an auto dealership. I'm extremely skeptical when it comes to dealerships and their sales tactics and gimmicks. Not the case here ! Eliud was straight forward and honest, if he didn't have the answers, he immediately got it for me. I will be back to purchase my next Mercedes from Eliud and or Mercedes-Benz of Music City. More
5 star dealership This was a great experience. Kate Cardin worked with us and was super helpful. A great friendly environment I would recommend to anyone. Totally recom This was a great experience. Kate Cardin worked with us and was super helpful. A great friendly environment I would recommend to anyone. Totally recommend to anyone looking for a vehicle. More
Kate Cardin is Awesome! Our Sales Consultant, Kate Cardin was spectacular. When I first started doing the research on the GLE 350, she patiently and knowledgeably answered a Our Sales Consultant, Kate Cardin was spectacular. When I first started doing the research on the GLE 350, she patiently and knowledgeably answered all my questions. She continued to stay in touch after we left the dealership. When our 2019 GLE 400 purchase was endangered, I asked her to do a Mercedes Benz-wide search for a 2019 vehicle that might be on another dealers lot that met our desired exterior, interior, and Premium package. She located one, and although it had a few extra options that we had not requested, it was still worth the extra $$ in order to procure the desired car. In fact, the new car is actually in the garage now earlier than if we had waited for production. If considering Mercedes Benz of Music City, I would ask for Kate More