Mercedes-Benz of Music City

Superb Service I am new to Nashville and when I made my purchase I was very timid on where to take my vehicle for service and for those emergencies that may occur. I I am new to Nashville and when I made my purchase I was very timid on where to take my vehicle for service and for those emergencies that may occur. I couldn't be more satisfied walking in MBMC doors. It is always assurance coming to this dealership and being able to receive concise information with a personal advisor is outstanding! I always enter and exit feeling presidential. I can't Thank Mr. Stanley Carmichael, enough for his superb service, exceptional communication. More

New Car Kate Cardin was amazing with our purchase She went out of her way for our family. Kate meet with our family to go over every detail. They run a c Kate Cardin was amazing with our purchase She went out of her way for our family. Kate meet with our family to go over every detail. They run a class act operation! More

AWESOME ! A 10 ! NOT ENOUGH STARS FOR HOW GREAT THEY ARE !! JUST ABSOLUTELY THE BEST NEW CAR DEALERSHIP EXPERIENCE EVER ! CAN NOT SAY ENOUGH GOOD THINGS ! THANK YOU ! THANK YOU ! THANK YOU ! NICK SABAN HAS GOT JUST ABSOLUTELY THE BEST NEW CAR DEALERSHIP EXPERIENCE EVER ! CAN NOT SAY ENOUGH GOOD THINGS ! THANK YOU ! THANK YOU ! THANK YOU ! NICK SABAN HAS GOT THIS RIGHT JUST LIKE THE ALABAMA FOOTBALL TEAM ! THANKS AGAIN ! More

An out-of-the-ballpark home run experience!! This is our second purchase with Music City Mercedes..... the two most pleasant car buying experiences ever! Our sales consultant, Kate Cardin, is te This is our second purchase with Music City Mercedes..... the two most pleasant car buying experiences ever! Our sales consultant, Kate Cardin, is terrific... very knowledgeable and extremely responsive. When we arrived she had just finished helping a friend purchase a new vehicle. We would highly recommend Kate to anyone who is interested in making a vehicle purchase at Music City Mercedes. Celia Anzalone was quite thorough and organized in completing the purchase paperwork. Zach Romero in Concierge Services is so patient and willing to assist with helping you learn about and work with the various technologies on the car... ever pleasant and patient with his explanations/tutorials. Kevin Taylor in the service department is most professional, helpful and responsive to your needs. Edwin Vickery has built a great team and is very involved in the customer satisfaction experience. In a time when exceptional customer service is hard to find, one should head to Music City Mercedes!! The Larkins More

Great people to work with, Emilio Valdivia was our salesman and he was terrific. The whole experience was absolutely great. Very knowledgeable and helpful with no high pressure Emilio Valdivia was our salesman and he was terrific. The whole experience was absolutely great. Very knowledgeable and helpful with no high pressure tactics. Nice way to buy a car. More

Vehicle Repair- Excellent customer service when I took my vehicle in for repairs. My service advisor Matt was very professional and pleasant to work with, he kept me Excellent customer service when I took my vehicle in for repairs. My service advisor Matt was very professional and pleasant to work with, he kept me informed every step of the way. Ryan took the time to show me the ins and outs of the loaner car before I left the dealership; he’s so patient and professional . This is a top notch establishment! More

Great service Jeff Mullins was so helpful when I brought my GLC300 in for maintenance. I truly appreciate the personalized care that I received from Mr. Mullins an Jeff Mullins was so helpful when I brought my GLC300 in for maintenance. I truly appreciate the personalized care that I received from Mr. Mullins and everyone at the dealership. Dr. Collier More

Great service Every time we visit for service or sales for one of our MB vehicles we are treated with the utmost respect. Bill Hudson is always very patient in expl Every time we visit for service or sales for one of our MB vehicles we are treated with the utmost respect. Bill Hudson is always very patient in explaining any service we might need. He makes us feel like special clients on each and every visit. The sales staff of Xavier and Taylor are also always very accommodating. More

Service for B7 code. My Service Advisor was Stanley Carmichael. He made our experience painless, he explained the service that was best for our need for the age of our ca My Service Advisor was Stanley Carmichael. He made our experience painless, he explained the service that was best for our need for the age of our car and help us customize between 40K and 60K mile service. He was knowledgeable, and very professional. Everyone we came in contact was very helpful the person that helped us with the loaner car was very helpful also and I look forward to my next visit. More

Excellent place to purchase a vehicle Bea Mohsenin made the entire process of buying a new car an enjoyable experience. In my 35 years of dealing with car sales associates, she is hands d Bea Mohsenin made the entire process of buying a new car an enjoyable experience. In my 35 years of dealing with car sales associates, she is hands down the best I’ve ever worked with - knowledgeable, helpful, personable. Vielen dank, Bea! More