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Mercedes-Benz of Music City

Nashville, TN

4.9
814 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 814 reviews

February 27, 2024

Emilio Valdivia always makes my experience at the dealership a top experience with his service. More

by Jackelyncarrillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia, Drew Davis
Feb 27, 2024 -

Mercedes-Benz of Music City responded

Thank you for your positive feedback! We're delighted to hear that Emilio Valdivia consistently provides you with top-notch service during your visits to Mercedes-Benz of Music City. Delivering exceptional experiences to our customers is our priority, and we're grateful for your recognition of Emilio's efforts. We appreciate your trust in us and look forward to continuing to serve you in the future.

February 26, 2024

From the moment I received a call from Mercedes Benz of Music City for my online inquiry, I knew I was in for a premium experience – and I was not disappointed. The star of the show was Chris Poppin, who p More

by mberry728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Cavett, Phillip Johnson, Brian Moseman, Coty Anderson, Jon Kirkpatrick, Chris Popin, Drew Davis, John Morgan
Feb 27, 2024 -

Mercedes-Benz of Music City responded

Thank you for taking the time to share your exceptional experience with us! We're thrilled to hear that Chris Popin provided such outstanding service and made your over-the-phone purchase of the Mercedes Benz EQS 450 truly memorable. Your detailed feedback highlights Chris's commitment to professionalism and customer satisfaction, which we aim to deliver consistently at Mercedes-Benz of Music City. We're delighted to have exceeded your expectations and appreciate your recommendation of Chris and our team. We look forward to welcoming you again in the future and providing continued excellence in service. Thank you for choosing Mercedes-Benz of Music City!

February 20, 2024

Outstanding customer service from knowledgeable and friendly staff that was ready to help. We are very glad that we chose Mercedes-Benz of Music City. More

by epugh
Recommend Dealer
Yes
Employees Worked With
Dustin Durham, Izac Aziz
Feb 21, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your experience with us! We're thrilled to hear that our team provided excellent customer service and assistance during your visit. We appreciate your support and look forward to serving you again in the future!

February 16, 2024

Good experience with a knowledgeable team. Enjoyed working with Xavier and Drew. Coming from Louisville for the purchase they made the drive worth it. More

by jcgaul23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Drew Davis
Feb 19, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your positive experience with us! We're glad to hear that Xavier and Drew provided you with knowledgeable and enjoyable service. Making the drive from Louisville worthwhile is exactly what we aim for, and we're glad we could meet your expectations. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new vehicle!

February 09, 2024

I was in the market of purchasing my wife a vehicle and we decided to look at a Mercedes Benz. We visited Music City Mercedes and from the time we walked through the door we were greeted with professionali More

by Dclrk35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Drew Davis
Feb 09, 2024 -

Mercedes-Benz of Music City responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you and your wife had such a positive visit at Mercedes-Benz of Music City. Providing exceptional service and professionalism is always our top priority, and we're delighted that Xavier went above and beyond to make your car buying journey a memorable one. We truly appreciate your kind words and your business. Enjoy your new Mercedes-Benz, and please don't hesitate to reach out if you need anything in the future.

February 06, 2024

Great service and a wonderful experience buying experience with Izac as our guide. Thank you! More

by Patrick Redo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izac Aziz, Everett Shreeve
Feb 07, 2024 -

Mercedes-Benz of Music City responded

Patrick, thank you for your kind words! We're thrilled to hear that you had a wonderful experience with Izac. Providing great customer service is always our top priority, and we're delighted that we could make your buying experience enjoyable. We greatly appreciate your business and look forward to serving you again!

January 31, 2024

Chris Poppin helped me get my dream car! ! He was very instrumental in making sure I had the right car at the right price. He did not give up until he found me the right fit. More

by Tracy.M.Reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Feb 07, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your experience! We're thrilled to hear that Chris was able to help you find your dream car and ensure it was the right fit for you. Providing excellent service and making sure our customers are satisfied is always our goal. Thank you for your support and we look forward to serving you again. Enjoy your new ride!

January 30, 2024

The dealership was very professional and Chris Popin provided excellent care. They were informative, accommodating, and made you feel comfortable throughout the entire car searching/buying process. More

by Austin
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the positive review! We're delighted to hear that Mercedes-Benz of Music City provided a professional and comfortable atmosphere throughout your car search and buying process. It's fantastic that you found Chris Popin to be informative, accommodating, and someone who made you feel at ease. We strive to create a welcoming environment where our customers feel empowered to ask questions and explore their options. We'll be sure to share your kind words with Chris and the team. Congratulations on your new car!

January 29, 2024

Great customer service by Chris Popin from the very start to the finish. Thank you! More

by mears.brent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the fantastic review! We're thrilled to hear that Chris Popin provided you with exceptional customer service from the moment you walked in until you drove away in your new car. At Mercedes-Benz of Music City, we believe in building relationships with our customers, and consistent, high-quality service is paramount. We'll be sure to recognize Chris for his efforts. Congratulations on your new Mercedes-Benz!

January 27, 2024

Wonderful… welcoming… friendly. I had no intentions on purchasing on this Particular sale date! However after meeting with Chris Poplin.. I was convinced it was the day. Although i More

by Jndcares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coty Anderson, Chris Popin, Jason Nicholas
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the fantastic review! We're delighted to hear that your experience at Mercedes-Benz of Music City was welcoming, friendly, and ultimately led you to find the perfect car. Even though you hadn't planned to purchase that day, it's a true testament to Chris Popin's patience and customer service that he was able to answer all your questions and guide you through the buying process. We understand that car purchases can take time, and we appreciate your kind words about Chris's attentiveness. We're thrilled you had a great experience overall! Congratulations on your new car. Sincerely,

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