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Mercedes-Benz of Music City

Nashville, TN

4.9
817 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 817 reviews

March 06, 2024

Excellent customer service! From the first call to the dealership, through the buying process and after the sale, Chris Popin and Everett Shreeve at Mercedes-Benz of Music City More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Jason Nicholas, Everett Shreeve
Mar 07, 2024 -

Mercedes-Benz of Music City responded

Thank you for your kind words! We're thrilled to hear that Chris Popin and our team provided excellent customer service throughout your experience at Mercedes-Benz of Music City. Your satisfaction is our utmost priority, and we're delighted we could make your buying process enjoyable. We appreciate your support and look forward to serving you again in the future.

March 02, 2024

Everyone was very friendly and made me feel at home. Enjoyed working with Chris Popin, no pressure and knowledgeable about the car I was interested in. More

by stevens09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis
Mar 07, 2024 -

Mercedes-Benz of Music City responded

Thank you for your positive feedback! We're delighted to hear that you felt at home and had a pleasant experience working with Chris Popin. Providing friendly and knowledgeable service is our priority. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!

March 02, 2024

​I was recently searching for a C300 with very specific interior colors and included options. Nothing in my local area was an exact match, so I began looking elsewhere. Mercedes Benz of Music City in Nashv More

by wfansjr
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Jason Nicholas
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the incredibly detailed and positive review! We're honored to hear that Mercedes-Benz of Music City exceeded your expectations in every way. Finding a car with the exact specifications you desire can be challenging, so we're thrilled our Nashville inventory had three perfect C300 matches for you. We understand the frustration of waiting for a custom order, so we're happy you made the decision to visit us. It's truly a compliment to hear you'd prefer Music City MB as your local dealership, even from out of state! Chris Popin seems to have made a fantastic impression with his "no pressure and friendly attitude," making the negotiation process smooth and anxiety-free. We appreciate you highlighting this, as it's a core value in our sales philosophy. We're also grateful you shared your wife's positive interaction with our service department customers. Their overwhelming feedback speaks volumes about the quality of service we strive to provide. It's great to hear such a stark contrast to your local experience! Thank you for recommending Music City MB and Chris Popin so highly.

February 27, 2024

Emilio Valdivia always makes my experience at the dealership a top experience with his service. More

by Jackelyncarrillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia, Drew Davis
Feb 27, 2024 -

Mercedes-Benz of Music City responded

Thank you for your positive feedback! We're delighted to hear that Emilio Valdivia consistently provides you with top-notch service during your visits to Mercedes-Benz of Music City. Delivering exceptional experiences to our customers is our priority, and we're grateful for your recognition of Emilio's efforts. We appreciate your trust in us and look forward to continuing to serve you in the future.

February 26, 2024

From the moment I received a call from Mercedes Benz of Music City for my online inquiry, I knew I was in for a premium experience – and I was not disappointed. The star of the show was Chris Poppin, who p More

by mberry728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Cavett, Phillip Johnson, Brian Moseman, Coty Anderson, Jon Kirkpatrick, Chris Popin, Drew Davis, John Morgan
Feb 27, 2024 -

Mercedes-Benz of Music City responded

Thank you for taking the time to share your exceptional experience with us! We're thrilled to hear that Chris Popin provided such outstanding service and made your over-the-phone purchase of the Mercedes Benz EQS 450 truly memorable. Your detailed feedback highlights Chris's commitment to professionalism and customer satisfaction, which we aim to deliver consistently at Mercedes-Benz of Music City. We're delighted to have exceeded your expectations and appreciate your recommendation of Chris and our team. We look forward to welcoming you again in the future and providing continued excellence in service. Thank you for choosing Mercedes-Benz of Music City!

February 20, 2024

Outstanding customer service from knowledgeable and friendly staff that was ready to help. We are very glad that we chose Mercedes-Benz of Music City. More

by epugh
Recommend Dealer
Yes
Employees Worked With
Dustin Durham, Izac Aziz
Feb 21, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your experience with us! We're thrilled to hear that our team provided excellent customer service and assistance during your visit. We appreciate your support and look forward to serving you again in the future!

February 16, 2024

Good experience with a knowledgeable team. Enjoyed working with Xavier and Drew. Coming from Louisville for the purchase they made the drive worth it. More

by jcgaul23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Drew Davis
Feb 19, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your positive experience with us! We're glad to hear that Xavier and Drew provided you with knowledgeable and enjoyable service. Making the drive from Louisville worthwhile is exactly what we aim for, and we're glad we could meet your expectations. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new vehicle!

February 09, 2024

I was in the market of purchasing my wife a vehicle and we decided to look at a Mercedes Benz. We visited Music City Mercedes and from the time we walked through the door we were greeted with professionali More

by Dclrk35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Drew Davis
Feb 09, 2024 -

Mercedes-Benz of Music City responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you and your wife had such a positive visit at Mercedes-Benz of Music City. Providing exceptional service and professionalism is always our top priority, and we're delighted that Xavier went above and beyond to make your car buying journey a memorable one. We truly appreciate your kind words and your business. Enjoy your new Mercedes-Benz, and please don't hesitate to reach out if you need anything in the future.

February 06, 2024

Great service and a wonderful experience buying experience with Izac as our guide. Thank you! More

by Patrick Redo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izac Aziz, Everett Shreeve
Feb 07, 2024 -

Mercedes-Benz of Music City responded

Patrick, thank you for your kind words! We're thrilled to hear that you had a wonderful experience with Izac. Providing great customer service is always our top priority, and we're delighted that we could make your buying experience enjoyable. We greatly appreciate your business and look forward to serving you again!

January 31, 2024

Chris Poppin helped me get my dream car! ! He was very instrumental in making sure I had the right car at the right price. He did not give up until he found me the right fit. More

by Tracy.M.Reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Feb 07, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your experience! We're thrilled to hear that Chris was able to help you find your dream car and ensure it was the right fit for you. Providing excellent service and making sure our customers are satisfied is always our goal. Thank you for your support and we look forward to serving you again. Enjoy your new ride!

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