Mercedes-Benz of Music City
Nashville, TN
Filter Reviews by Keyword
By Type
Showing 818 reviews
Bea Mohsenin is the best sales advisor!! MBOMC is an awesome dealership from the front of the store all the way through service. Top notch, but Bea Mohsenin is the best. I have bought sever MBOMC is an awesome dealership from the front of the store all the way through service. Top notch, but Bea Mohsenin is the best. I have bought several cars with her, and every time the experience and process is seamless, super-easy, and pleasurable. More
Music City Mercedes ROCKS! I had the BEST experience with Music City Mercedes here in Nashville. From the moment I called in for a last minute service appointment on Saturday an I had the BEST experience with Music City Mercedes here in Nashville. From the moment I called in for a last minute service appointment on Saturday and Christine took my call. When I say the BEST customer service was displayed, from her tone to her empathizing with my situation. She even went over and beyond to ensure that I would 1. Get scheduled for the same day within 1.5hrs of closing 2. She spoke with her manager to ensure a loaner was available. From there, even better service upon my arrival of meeting Ryan, Matt and Kevin. The friendliest customer oriented individuals thus far. I hate to rain on the Brentwood TN Mercedes locations parade, but Music City was by far better than them and my hometown location in Memphis! I hope someone important sees this message because Music City ROCKS! Andrea in corporate was a pleasurable experience as well. I went in not even concerned with whether she would cover it or not. I admit, I was very upset in the beginning. However, after how well I was treated at Music City, I didn’t care if I had to pay or not. Andrea followed through and decided to cover the repairs. Well that’s a bonus because the experience along made me a happy camper again. Thanks Mercedes. More
The best Emilio and Sam at MB of Music City was by far one of the best sales person I’ve ever had pleasure to do business with. Emilio and Sam at MB of Music City was by far one of the best sales person I’ve ever had pleasure to do business with. More
MB of Music City Absolutely 5 stars for MB of Music City. John Bailey was an absolute pleasure to work with. He was so laid back and got me everything I wanted. I t Absolutely 5 stars for MB of Music City. John Bailey was an absolute pleasure to work with. He was so laid back and got me everything I wanted. I truly felt he went the extra mile for me. He genuinely wanted me to be happy with my purchase. More
Mercedes-Benz of Music City, best dealership in Nashville! Great buying experience at Mercedes-Benz of Music City. We live in Spring Hill and have bought a vehicle at the Mercedes-Benz dealership in Cool Spr Great buying experience at Mercedes-Benz of Music City. We live in Spring Hill and have bought a vehicle at the Mercedes-Benz dealership in Cool Springs in the past. It was truly worth the drive past the other dealership to get to Mercedes-Benz of Music City. Ask for Xavier Darden when you arrive, he is a true sales professional, that provided a comfortable experience for us buying our GLC-43. Xavier was truly attentive to our wants and needs, then found us the perfect vehicle for us. More
First class dealership service and sales in every respect. The Mercedes-Benz of Music City dealership is unparalleled and treats clients like family. Sam Cavett, Brian Moseman and Bea Mohsenin take time to lis The Mercedes-Benz of Music City dealership is unparalleled and treats clients like family. Sam Cavett, Brian Moseman and Bea Mohsenin take time to listen and offer excellent suggestions. I especially thank Bea for her sales expertise and answers to all my questions. I will certainly recommend these professionals to other people interested in a first rate Mercedes-Benz experience. Stephen McLean More
Mercedes-Benz of Music City made my purchase easy I had a complicated deal, as I was trading in 1 car, getting bought out of a lease on another, and had to pick the car that would replace both. Fadi I had a complicated deal, as I was trading in 1 car, getting bought out of a lease on another, and had to pick the car that would replace both. Fadi Shubak, the salesman, started the ball rolling, and convinced me on the car I was purchasing, and Phillip Johnson, the sales mgr, untangled the complicated parts, and figured out a way to make the deal fair. They were a great team, and you would do yourself a favor if you're in the market for a Mercedes, and visit these guys. More
Service Everything was awesome! Lori Garret my service advisor the BEST! :-) I would highly recommend this dealership from sales to service! I used to lease m Everything was awesome! Lori Garret my service advisor the BEST! :-) I would highly recommend this dealership from sales to service! I used to lease my vehicles from Mercedes of Cool Springs-will keep my loyalty with Music City! Thank u! More
The best buying experience ever!! Stepping out of my car on a rainy evening to request a car, we never got a side eye from Scott! He met us and offered our kids ice cream and snacks to Stepping out of my car on a rainy evening to request a car, we never got a side eye from Scott! He met us and offered our kids ice cream and snacks to keep them entertained during the business transaction. When we presented the next day to complete the day, he shared personal photos of his cars and talked to us about features of our new car. He went above and beyond to make the experience awesome. Scott even provided us with a comp car detail on a sunny day since we completed the deal on a rainy day. He is definitely building relationships and making this process pleasurable. I would refer friends and family to MB of MC. This process was A1! Thanks Scott!! More
A Delightful Surprise What a nice surprise when I visited Mercedes-Benz of Music City for the first time this week! A great service experience that went way above expectat What a nice surprise when I visited Mercedes-Benz of Music City for the first time this week! A great service experience that went way above expectations, especially in comparison with our "other" Mercedes dealership in the Nashville area. My service advisor, Monce Gallardo, was so nice and treated me like I was very special. Thank you, M-B of MC!!! More