Mercedes-Benz of Music City

Excellent experience! Everyone at Mercedes Music City gave us great customer service, especially Bea Mohsenin. Very nice Sales Manager Edwin Vickery. We would certainly Everyone at Mercedes Music City gave us great customer service, especially Bea Mohsenin. Very nice Sales Manager Edwin Vickery. We would certainly recommend this dealership to our friends and relatives. More

excellent customer service and the best buying experience thanks to Mr Scott Halpern For his great customer service and he was so helpful thank again mr Scott Halpern thanks to Mr Scott Halpern For his great customer service and he was so helpful thank again mr Scott Halpern More

Great experience working with Brooks Lannert. The process was efficient and effective. Paperwork was prepared faster than other dealerships and the entire staff was very knowledgeable about the models. was efficient and effective. Paperwork was prepared faster than other dealerships and the entire staff was very knowledgeable about the models. More

I went in for my one year maintenance appointment at 7:00 in the morning. I informed them that I had another appointment at 10:00. My service advisor, Lori, worked it out and I was out by 9:30 with no proble in the morning. I informed them that I had another appointment at 10:00. My service advisor, Lori, worked it out and I was out by 9:30 with no problem!!! Outstanding!!! More

Are You Kidding Me?!! Are you kidding me?!! These folks at Mercedes-Benz of Music City do stuff that no one else is doing and they do it with a smile. Yesterday they came t Are you kidding me?!! These folks at Mercedes-Benz of Music City do stuff that no one else is doing and they do it with a smile. Yesterday they came to my house, picked up my S550, took it to their place, put on new tires (at a very reasonable price), and brought it back to my house! Who else is doing this? I don't know of anyone. I know, I know. We pay for that, right? Even if I do pay for it the time saved that I can continue to be productive in my job? Worth every penny. Oh, I forgot to mention...they left a loaner for me to use in case I needed to go anywhere. Thanks, Stanley Carmichael and Emily Kelly at MBMC! You made my day!" More

Mercedez Benz of Music City We had an incredible experience at Mercedes Benz of Music City, Xavier Darden, our Sales Consultant was extremely knowledgeable and found the perfec We had an incredible experience at Mercedes Benz of Music City, Xavier Darden, our Sales Consultant was extremely knowledgeable and found the perfect vehicle for us. I would highly recommend this dealership and Xavier to anyone in the market for a vehicle. More

Great experience starting with the people. The experience started with my adviser, Stanley Carmichael, who greeted me with a handshake and a broad smile. His first concern was what did I expect The experience started with my adviser, Stanley Carmichael, who greeted me with a handshake and a broad smile. His first concern was what did I expect to have accomplished at that visit. Next, he want to know if I needed any coffee, tea, or water before he headed of to set the wheels in motion. Throughout the wait for the work to be done one me vehicle, Stanley would give me updates. I really felt like and important customer. I don't go Music City because I have to, I go there because I want to. E. Barber More

Outstanding customer Service I took my MB here for Service on 3/12/2020. Lori had me checked in quickly, and Ryan had a loaner for me in short order. When I returned in two hour I took my MB here for Service on 3/12/2020. Lori had me checked in quickly, and Ryan had a loaner for me in short order. When I returned in two hours my car was ready, washed, and Lori had my paperwork completed in just a few minutes. My sales Consultant Bea Mohsenin spent an additional hour with me helping to explain how the many systems of the car work. Thank you Bea. This Dealer is by far the most customer Focused Dealership I have ever dealt with. More

Went in for a recall. Matt Stewart was proactive in letting me know I needed new brakes. Facility is beautiful and service is top notch. In the spirit of continuous improvement, I wish the service adv letting me know I needed new brakes. Facility is beautiful and service is top notch. In the spirit of continuous improvement, I wish the service advisor let me know that they were offering a special on their services. I don't have any problems with the pricing, I think the price is fair for a Dealership, however, I wouldn't have mind saving a couple hundred dollars either. More