Mercedes-Benz of Music City

Saleperson Lionel Brown El I am not an easy person to please, but I must give a shout out to Mr. Lionel Brown El for being patience with me in helping me select a car. He too I am not an easy person to please, but I must give a shout out to Mr. Lionel Brown El for being patience with me in helping me select a car. He took the time to work with me in selecting a great car. He did not pressure me in any manner, just provided me with the information I need to make up my mind. I did not purchase the car the first day, I was able to go back home and think about the information I was given. After weighting all the information he provided and having time to think about such an investment I was ready. I did appreciate not being given a high pressure sales pitch. More

Great Service Department Brought our AMG GLC63 in for some service and got to hand it to Brent Reed and the Service Department. They went above and beyond the scope of custome Brought our AMG GLC63 in for some service and got to hand it to Brent Reed and the Service Department. They went above and beyond the scope of customer service. Got to give a pat on the back to Brent and Kevin in the Service Department, they have earned recognition and a raise. Thanks again for everything. KJJ More

My entire experience was great. Bea was amazing! I love my new car and am confident that there will be support if I need it my new car and am confident that there will be support if I need it More

Wonderful experience at music city Mercedes with John Bailey.entire staff was welcoming and accommodating and John was as professional and friendly couldn’t be any more satisfied the dealership itself wa Bailey.entire staff was welcoming and accommodating and John was as professional and friendly couldn’t be any more satisfied the dealership itself was pristine. Take a second to look at the plaque on the wall about the owner and where his dad started out in a two bay gulf station. Reminded me of my grandad who had one as well. More

Salesman Killian Davis was Wonderful to us! This was the Best car buying experience we’ve ever had! We Highly recommend him and this dealership! Best car buying experience we’ve ever had! We Highly recommend him and this dealership! More

Best car buying experience you can have We just purchase a 2019 GLE43 Benz from Music City and they made us feel like family.. Easy and smooth process and great to work with.. John Bailey, X We just purchase a 2019 GLE43 Benz from Music City and they made us feel like family.. Easy and smooth process and great to work with.. John Bailey, Xavier Darden and Sam Cavett are always there to answer questions and help get you where you want to be. I wouldn't buy aBenz anywhere else again.. We have dealt with other Mercedes dealerships and it's a typical sales deal.. Not for Music City, they want you to be happy.. We look forward to seeing Matt our service advisior b/c we know our car is in good hands.. thanks again for all the help from you all.. More

Service Department Mercedes Benz of Music City Just want to say ‘thank you’ for a great experience at your place of business. You have truly fine people in your employ Mercedes Benz of Music City Just want to say ‘thank you’ for a great experience at your place of business. You have truly fine people in your employ in the Service Department. They make you feel ‘welcome’ and listen carefully to your concerns. Emily Kelly, Lori Garrett and Kevin Taylor must be putting in long hours, as they have been there for me to help when I checked in. At my age (90) this is not easy with my bad hearing when our two high-mileage AMGs, one a 2007 ML63 and the other a 2012 S63 are involved. It’s also a pleasure to watch through the glass wall your technicians work in a spotless environment and to enjoy your ‘Southern hospitality’ in the waiting area. Fritz Adam, Captain EAL (Ret.) – Nolensville, TN More

We purchased a new GLE350 December 8,2019 and our sales consultant Xavier Darden was just incredible. This is our third Mercedes vehicle and we love the brand and Music City Mercedes Benz of Nashville. It consultant Xavier Darden was just incredible. This is our third Mercedes vehicle and we love the brand and Music City Mercedes Benz of Nashville. It was an enjoyable and professional experience with the Music City team of professionals. Xavier was so thoughtful and really worked hard to help us select the right vehicle and pricing. Even a key fob that matched my new vehicle. In addition Xavier was very knowledgeable about the variety of vehicles and answered all our questions. Really top notch service. More

No need to seeek out any other mercedes Dealer Great experience from purchase to service. Kate Cardin in sales and Lori Garrett in service are professional, knowledgeable and courteous. Would not t Great experience from purchase to service. Kate Cardin in sales and Lori Garrett in service are professional, knowledgeable and courteous. Would not think of visiting another dealer for my next Benz. More

Great service! Terrific friendly and highly competent people throughout the dealership.......I can't imagine having a better experience anywhere! Great service dept Terrific friendly and highly competent people throughout the dealership.......I can't imagine having a better experience anywhere! Great service dept. .......a well oiled machine. More