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Mercedes-Benz of Music City
Nashville, TN
856 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 856 reviews
June 11, 2020
I would like to say great customer service and thanks to John Bailey my sales rep for all your help couldn't have done it without you Thank You John Bailey my sales rep for all your help couldn't have done it without you Thank You More
by howardfloyd80
Employees Worked With
Amy Rothenberger, Keith Ertell, John Bailey, Brian Moseman
June 09, 2020
Purchase of E43 AMG. Avid Tran and the whole staff were great to work with. I would highly recommend Mercedes-Benz of Music City to my friends and family. The main reaso Avid Tran and the whole staff were great to work with. I would highly recommend Mercedes-Benz of Music City to my friends and family. The main reason is they make you feel like family the moment you enter the dealership. More
by Drgeorgeadamssr
Employees Worked With
David Tran, Edwin Vickery, Keith Ertell, Phillip Johnson
June 03, 2020
Great Service I had great service advisor, Stanley, handle all of my needs. Very professional experience from everyone involved. I would definitely recommend this I had great service advisor, Stanley, handle all of my needs. Very professional experience from everyone involved. I would definitely recommend this dealership for your service need. More
by mikey
Employees Worked With
Service advisor Stanley Carmichael
May 31, 2020
This was one of the best car dealerships I have ever worked with.Kate Cardin was amazing she made the whole process go smooth from beginning to end. I would highly recommend using Kate. worked with.Kate Cardin was amazing she made the whole process go smooth from beginning to end. I would highly recommend using Kate. More
by Kateisha
Employees Worked With
Kate Cardin, Keith Ertell
May 24, 2020
Exceptional! Perhaps the best car buying experience I have ever had. Special thanks to Emilio Valdivia for your help with my decision! Thank you! Loved it! have ever had. Special thanks to Emilio Valdivia for your help with my decision! Thank you! Loved it! More
by adeeyl
Employees Worked With
Emilio Valdivia, Keith Ertell
May 20, 2020
Great! My experience here was a great one, stress free. Lionel Brown was my salesman and he was awesome from start to finish. He is very knowledgeable about My experience here was a great one, stress free. Lionel Brown was my salesman and he was awesome from start to finish. He is very knowledgeable about the different models, takes time to explain what each series of the vehicles offer. He was patient and attentive through my whole car shopping experience. With his help I was able to make my selection (a good one at that) and get me a beauty. I will definitely continue my Mercedes experience over the years with Lionel and I recommend everyone to shop with him, you will not be disappointed. Keep up the great work! More
by ehdavis70
Employees Worked With
Lionel Brown El
May 07, 2020
Lionel Brown was very professional and very helpful when i purchase Mercedes benz amg c43 sedan he was good to work with !!Excellent service great job !!!!Love my car !!! i purchase Mercedes benz amg c43 sedan he was good to work with !!Excellent service great job !!!!Love my car !!! More
by lucic_marijana
Employees Worked With
Lionel Brown El
May 02, 2020
I had a great experience. Lori Garrett , the service manager got me in quick, they picked up my car from work and delivered a cleaned car to my home. Nice touch. Very friendly staff. manager got me in quick, they picked up my car from work and delivered a cleaned car to my home. Nice touch. Very friendly staff. More
by Suzanne R.
Employees Worked With
Lori Garrett- SERVICE DEPT.
May 01, 2020
I wanted to give my business to MbofMC because of the treatment I received from the service staff, they actually treated me like how your supposed to treat a customer. I had inquired about trading my car treatment I received from the service staff, they actually treated me like how your supposed to treat a customer. I had inquired about trading my car in and I got introduced to Emilio, good guy, honest, patient and went out of his way to keep in contact with me without being obsessed like some dealer salesman are. He listened to what I needed and guided me to make the perfect choice, he’s very knowledgeable and answered every question I had without hesitation. I definitely recommend going to see Emilio if you’re looking for a new Mercedes, I’ll be there again in a few weeks to get my parents a vehicle, that’s how much I was impressed with him. More
by SamboD
Employees Worked With
Emilio Valdivia, Keith Ertell
April 30, 2020
Superior Service and Professionalism Brent & Ryan went above & beyond to accommodate my needs with my busy schedule. They're now my go to guys at Mercedes-Benz Music City. Brent & Ryan went above & beyond to accommodate my needs with my busy schedule. They're now my go to guys at Mercedes-Benz Music City. More
by squaleybawl
Employees Worked With
Brent Reed and Ryan Dumitrescu
