Mercedes-Benz of Music City

Chris Popin - Chris provided excellent customer service and was attentive to my needs throughout the entire car-buying process. - He was knowledgeable about the Mercedes Benz vehicles and was able to answ and was attentive to my needs throughout the entire car-buying process. - He was knowledgeable about the Mercedes Benz vehicles and was able to answer all of my questions. - Chris was patient and took the time to understand my preferences and help me find the perfect car. - He made the negotiation process smooth and transparent, ensuring I got a fair deal. - Chris went above and beyond to ensure I was satisfied with my purchase and even followed up after the sale to address any concerns. More

I had an exceptional experience with Emilio Valdivia at the car dealership. Despite being from out of town, Emilio went above and beyond to assist me remotely. We discussed my requirements over a call, and the car dealership. Despite being from out of town, Emilio went above and beyond to assist me remotely. We discussed my requirements over a call, and he seamlessly facilitated the order of my new car. Throughout the entire process, Emilio kept me informed at every stage until the delivery. I highly recommend Emilio for his outstanding customer service and dedication, especially for out-of-town buyers. More

Chris Popin was excellent to work with! My wife loves her new GLE350. Chris and the entire staff at MB of MC facilitated a simple, straight forward transaction. Thank you guys! My wife loves her new GLE350. Chris and the entire staff at MB of MC facilitated a simple, straight forward transaction. Thank you guys! More

Great experience from the time I called to the day I drove my new car off the lot. Exceptional service and professionalism. I recommend highly! drove my new car off the lot. Exceptional service and professionalism. I recommend highly! More

The dealership is very welcoming! Everyone is friendly and there to help. Emilio Valdivia has sold us 3 Mercedes and is always professional and considered family. Everyone is friendly and there to help. Emilio Valdivia has sold us 3 Mercedes and is always professional and considered family. More

Chris Popin was my salesman at Mercedes Benz of Music City… he was absolutely phenomenal. Everyone there was so completely accommodating.. this was hands down one of the best experiences I have ever had City… he was absolutely phenomenal. Everyone there was so completely accommodating.. this was hands down one of the best experiences I have ever had purchasing a vehicle! More

Dustin Durham was very responsive and excellent to deal with while purchasing my vehicle recently. with while purchasing my vehicle recently. More

Excellent customer service! From the first call to the dealership, through the buying process and after the sale, Chris Popin and Everett Shreeve at Mercedes-Benz of Music City From the first call to the dealership, through the buying process and after the sale, Chris Popin and Everett Shreeve at Mercedes-Benz of Music City both provided excellent customer service and a very pleasant buying experience. Really couldn't ask for more! More

Everyone was very friendly and made me feel at home. Enjoyed working with Chris Popin, no pressure and knowledgeable about the car I was interested in. Enjoyed working with Chris Popin, no pressure and knowledgeable about the car I was interested in. More

​I was recently searching for a C300 with very specific interior colors and included options. Nothing in my local area was an exact match, so I began looking elsewhere. Mercedes Benz of Music City in Nashv interior colors and included options. Nothing in my local area was an exact match, so I began looking elsewhere. Mercedes Benz of Music City in Nashville actually had three cars with everything I was looking for. I decided driving to Nashville from out of state was better than ordering and waiting for several months. After my experience there, I honestly ​wish that Music City MB could be my local dealership. Chris Popin was phenomenal during the sales process. His no pressure and friendly attitude made the typically unpleasant buying process easy and anxiety free - even as we haggled and negotiated the purchase price. My wife had an opportunity to speak with several service customers while we waited to finalize financing, and no one had anything negative to say about the servic​e they receive at Music City MB. In fact, they gave overwhelming positive feedback about their experiences. This is a stark contrast from my local dealerships where maintenance service is an exercise in futility. I would rather have my teeth pulled than go to my local dealer for service. My time at Mercedes Benz of Music City, specifically salesman Chris Popin, was not only worth the drive from out of state, but an exceptional example of how a dealership should be run. I highly recommend Music City MB no matter how far you have to drive. Ask for Chris Popin, you won't regret it! More