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Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

August 31, 2020

I had a regular checkup service and the service advisor Jeff was so kind and considerate. He helped us to use discount coupon properly and treated us very comfortably. More

by jimmykim
Recommend Dealer
Yes
Employees Worked With
Jeff Mullins
Aug 31, 2020 -

Mercedes-Benz of Music City responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jeff. We truly appreciate your feedback!

August 31, 2020

Thanks for a great car and a satisfying experience. Emelio Valdivia, in sales, is very friendly and helpful while also efficient and professional. We're very pleased. More

by Mike.Borum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Sep 01, 2020 -

Mercedes-Benz of Music City responded

Mike, Thank you for your business and this review. We're happy to hear Emelio and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us https://www.dealerrater.com/nmanager/autoresponse/queue/my-queue#know.

August 26, 2020

Great dealership. My service advisor, Brock Keller, is a very professional young man who understands the meaning of "service". From the time of purchase to returning for scheduled maintenance I have found e More

by wormsley_bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Keller
Aug 26, 2020 -

Mercedes-Benz of Music City responded

Hello, Thanks for sharing your thoughts about your recent experience working with Brock here at Mercedes-Benz of Music City. We appreciate your business and hope to see you again soon!

August 25, 2020

Absolutely beautiful show room, Knowledgeable professionals that treat you like a VIP! Thank you Emilio and Killian for finding a great deal on an Amazing Car! No other dealer comes close to Merc More

by Mrs. Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia, Keith Ertell, Killian Davis
Aug 26, 2020 -

Mercedes-Benz of Music City responded

Mrs. Brown, Thank you so much for your excellent review! We are so glad that Emilio and Killian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

August 20, 2020

Great experience with Bea Mohsenin at MBMC ! Her years of knowledge with MB is very evident and appreciated. Never had a better person to work with. Thanks Bea ! More

by cbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beatrix Mohsenin
Aug 20, 2020 -

Mercedes-Benz of Music City responded

Thank you so much for this review. We are so glad you enjoyed your time with Bea. We are so lucky to have her on our team. We will pass on your kind words. Thank you for being our customer!

August 13, 2020

Excellent Customer Service From start to finish all the employees I dealt with were polite and professional. Brent my service advisor listened to my concerns and took care of More

by jwawrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Reed
Aug 17, 2020 -

Mercedes-Benz of Music City responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Music City, we look forward to having you as one of our valued customers for many more years to come!

August 04, 2020

Pre-owned GLC300 We enjoyed working with Kate Cardin during our shopping experience for a new vehicle. She was very prompt in replying to our request, and leading up t More

by jah5201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Cardin
Aug 05, 2020 -

Mercedes-Benz of Music City responded

Thank you so much for your kind words for Kate, and for taking the time to leave us this wonderful feedback! We're glad that you had such a positive experience and we look forward to assisting you with any future automotive needs.

July 30, 2020

First Visit This was my first visit to the "new" Nashville Mercedes dealership. I was a happy customer in Franklin for 6 prior cars but decided to make a change. More

by rene.houghland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Romero, Edwin Vickery
July 26, 2020

Kate was very helpful and did a great job and made our experience seem so seamless. We were in and out in no time at all. More

by Robert.grey
Recommend Dealer
Yes
Employees Worked With
Kate Cardin, Keith Ertell
July 26, 2020

Mercedes Benz of Music City goes above & beyond 1st Class Customer Service! They are extremely knowledgeable, professional, courteous, kind & truly care which, is unheard of within most industries today. The More

by MAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily , Brent Reed
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