Back

Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

Directions

By Type

Showing 818 reviews

October 15, 2020

My experience at Mercedes Benz of Music City is always a customer friendly event. My advisor , Lori Garrett was so willing to listen and make sure all my concerns were met. She even asked the head of the se More

by Wolfiejag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Garrett
October 03, 2020

Repeat customer of MBofMC...sales pro Emilio Valdivia is just awesome. The entire staff is awesome! I am looking forward to seeing them next week for regular scheduled service on my other vehicle. Beautifu More

by keith bean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Cavett, Emilio Valdivia, Phillip Johnson
September 26, 2020

Every aspect of our visit, starting with our Service Advisor Stanley Carmichael, was handled in an exceptional manner! Everyone who we had interaction with seemed to really like their job and wanted to More

by mporten15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Carmichael
September 25, 2020

Solid experience with Music City MB. Lionel Brown El was pleasure to work with. He was highly commutative provided timely and accurate information. All around pleasurable transaction. More

by dalefinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Johnson, Lionel Brown El
September 25, 2020

Ms. Lori is super!Everyone is very professional, I Ms. Lori is super! Everyone is very professional, I would never go somewhere else if I need fixing me car again.3 Even waiting room is so nice, co More

by hayder.naqqash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Garrett
September 25, 2020

The people are always friendly and caring- showroom always immaculate. Lori is always happy to see you and makes sure your needs are handled right away! More

by Harley Danny
Recommend Dealer
Yes
Employees Worked With
Lori Garrett
September 15, 2020

It was time to have my 350 SLK serviced. I made the appointment and in and out was a breeze. The entire staff was first rate and my Service Advissor, Jeff Mullins was great as always. I have counted on More

by David Eagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Mullins
September 14, 2020

John Bailey has to be one of the Dealership's best salesmen!!! He's a very caring and helpful salesman, answering all the questions that myself and my wife could come up with concerning the price of More

by rjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bailey
September 11, 2020

I brought the SL550 in for B service, which was handled great. In addition I had a instrument cluster issue, which was found, identified and professionally resolved. Great team and superior treatment, than More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Garrett
September 02, 2020

I recently had to get roadside assistance. My car was taken to Mercedes-Benz of Music City. Everyone there was very nice and super responsive. In particular, my service advisor Stanley Carmichael was gre More

by dwrenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bailey, Stanley Carmichael
Sep 10, 2020 -

Mercedes-Benz of Music City responded

We are so glad Stanley was able to take care of you while your vehicle was in service. He is such a great member of our team. We will pass on your kind words. Thank you for trusting us.

...
53
...