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Mercedes-Benz of Music City

Nashville, TN

4.9
817 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 817 reviews

May 28, 2024

Chris Popin was great to work with. He was very knowledgeable and listened to my concerns. Overall, Mercedes made me feel like a valued customer. More

by graciekelker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for taking the time to leave this wonderful review! We're thrilled to hear that Chris Popin provided such a positive experience. We appreciate you mentioning how knowledgeable and attentive he was to your needs. At Mercedes-Benz, creating a valued customer experience is our top priority. We'll be sure to share your kind words with Chris.

May 17, 2024

Chris Popin did a phenomenal job communicating with me in my preferred method (texting) and quickly understanding what I was looking for in a car as I knew my have to haves. He was patient as I test drive mu More

by Leah2486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

"Leah, glad Chris found your perfect car quickly! We appreciate you highlighting his communication and knowledge. Enjoy your new Mercedes!"

May 03, 2024

Chris Popin is THE BEST auto sales professional I've ever dealt with. So friendly and knowledgeable, no pressure, really made us feel great about our purchase. And we got a great deal! Can't recommend Chr More

by robivy
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the fantastic review! We're thrilled to hear that Chris Popin made your car buying experience at Music City Mercedes-Benz exceptional. Finding a friendly and knowledgeable salesperson can make all the difference, and we're proud that Chris exceeded your expectations. We strive to create a pressure-free environment where customers feel comfortable asking questions and exploring their options. We're also delighted to hear you secured a great deal! Chris truly understands our commitment to customer satisfaction, and it reflects in his approach. Thank you again for choosing Music City Mercedes-Benz and for recommending Chris. We wish you all the best in your new Mercedes-Benz!

April 30, 2024

Chris Popin took great care of my wife and I on her purchase. She told him what she wanted he found it the rest history! Good guy More

by Miller78$
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Dear Miller78$, Thank you for your review! We're happy to hear Chris Popin made your wife's car buying experience at Music City Mercedes-Benz such a positive one. Chris excels at listening to customer needs and finding the perfect car. His dedication to uncovering the full vehicle history demonstrates his commitment to transparency and customer satisfaction. We're glad your wife found the car she was looking for, and we appreciate you commending Chris's attentiveness. Thank you again for choosing Music City Mercedes-Benz. We wish your wife many happy miles in her new car! Sincerely, The Music City Mercedes-Benz Team

April 26, 2024

I am so impressed with the professionalism and courtesy of the dealership staff. In particular, Emilio Valdivia made the process very smooth and stress free. A true gentleman! More

by Gabe.diab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia, Phillip Johnson
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you were impressed with the professionalism and courtesy of our dealership staff. We're especially happy to know that Emilio Valdivia made your car buying experience smooth and stress-free. We'll be sure to pass your kind words on to him – he'll be delighted to hear such positive feedback!

April 26, 2024

Superior service and great people. I would recommend Chris Popin to all who think they may want a Mercedes More

by tmahler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

"Superior service and great people? Music to our ears! Thanks for recommending Chris, tmahler."

April 25, 2024

If you want a great Mercedes and friendly, honest, and professional service, Mercedes Benz of Music City is the place to go!!Ask for Issac Aziz. He’ll get you exactly what you’re looking for without the p More

by Revans57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izac Aziz, Kira Jackson, Drew Davis, Everett Shreeve
Jul 17, 2024 -

Mercedes-Benz of Music City responded

We're so grateful for your kind words about Mercedes-Benz of Music City! We strive to provide a welcoming and professional environment, and it's fantastic to hear that you experienced friendly, honest service. Thank you for the shoutout to Issac Aziz! We'll be sure to pass on your praise for his dedication to finding the perfect car for his customers, without any pressure. We appreciate you choosing Mercedes-Benz of Music City, and we hope you love your new ride! Please don't hesitate to reach out to us if you have any questions or need anything in the future.

April 23, 2024

Chris was very insightful throughout the process and did not pressure me for the sale. We found the right car for me and simplified the process More

by jmtheisen15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis, Peyton Shoulders
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for your fantastic review! We're thrilled to hear that Chris provided you with insightful guidance throughout your car buying journey. It's our goal to empower our customers with knowledge, not pressure them into decisions. We're especially happy that Chris helped you find the perfect car for your needs and that he simplified the buying process. At [Dealership Name], we believe car buying should be a smooth and enjoyable experience. We'll be sure to pass your kind words on to Chris – he'll be delighted to hear your positive feedback!

April 16, 2024

Chris Popin at Mercedes Music City Dealership exemplifies excellence in car salesmanship, especially with the EQS 450 model. From the moment I stepped into the showroom, his warm demeanor and extensive knowl More

by melsaadawy
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Wow! Thank you for this incredible review! We are absolutely thrilled that Chris Popin exceeded your expectations throughout your car buying experience. It's our mission to provide exceptional service, and it sounds like Chris delivered on all fronts. From his warm welcome and in-depth knowledge of the EQS 450 to his patient guidance and commitment to finding you the perfect car, Chris truly embodied excellence in car salesmanship. We are so grateful for your kind words about his professionalism, attention to detail, and dedication to customer satisfaction. We'll be sure to pass your praise on to Chris – he'll be delighted to know how much his efforts impacted your experience. Congratulations on driving away in your dream Mercedes EQS 450! We hope you enjoy every luxurious mile. If you're ever in the market for another Mercedes-Benz, or if you have any questions or need anything at all, please don't hesitate to reach out to Chris or the team at Mercedes-Benz of Music City.

April 13, 2024

LOVE this dealership! ! Everyone is NICE and PROFESSIONAL!! Xavier Darden is AWSOME! He is very knowledgeable about the vehicles and you don't feel pressured like most car More

by diesheka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Drew Davis
Jul 17, 2024 -

Mercedes-Benz of Music City responded

We can't thank you enough for your enthusiastic review! It's fantastic to hear that you consistently experience a welcoming and professional environment at our dealership. We're especially thrilled that Xavier Darden made your car-buying experience so easy and enjoyable. It's wonderful to know that he is knowledgeable about the vehicles and doesn't pressure customers. We take pride in fostering a relaxed atmosphere where you can make informed decisions. Congratulations on your second car purchase with Xavier! We appreciate your continued loyalty to Mercedes-Benz of Music City.

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