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Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

March 17, 2022

Our experience was great. Our salesman, Xavier Darden was exceptional and very professional as always. He was very helpful. Very good service. Keith Justis was very good e More

by Grammyt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Keith Ertell, Keith Justis
Mar 30, 2022 -

Mercedes-Benz of Music City responded

As a company, we strive to deliver the absolute best products and customer service. And we're so glad that your experience was a positive one. Please don't hesitate to let us know if there's anything else we can do for you in the future!

March 16, 2022

Impeccable customer care and service! This was an overall great experience that I would recommend More

by raven.booth23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Reed
Mar 30, 2022 -

Mercedes-Benz of Music City responded

thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it showed during your visit

March 15, 2022

I really appreciated the attention to detail and taking time to make a first time customer feel confident in the decision to come to Music City MB! More

by Aflanderscompany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Kelly & Devin Carlisle
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thanks for your review! We love to see our customers enjoying their experience with us, and we can't wait to welcome you back soon.

March 14, 2022

We are extremely pleased with the sales experience. In particular, Emilio Valdivia exceeded our expectations at every step in the process: knowledgeable, personable, going above and beyond to ensure ou More

by Bhillblom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia, Keith Ertell, Brian Moseman
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

March 13, 2022

Bea Mohsenin is amazing she is awesome to work with. The facility and all the staff I can in contact with were nice. More

by ladybear224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beatrix Mohsenin
Mar 30, 2022 -

Mercedes-Benz of Music City responded

As a company, we strive to deliver the absolute best products and customer service. And we're so glad that your experience was a positive one. Please don't hesitate to let us know if there's anything else we can do for you in the future!

March 13, 2022

From being picked up from the airport getting shuttled to the dealership to pick my car up after dropping it off while I was out of town was a smooth and pleasant experience. Brent always has done a fantasti More

by nickbethea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Reed
Mar 30, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

March 12, 2022

I had my car worked on prior to Mercedes & took it to Nashville Music City to have the work double check not only did they double check it but they fixed all of the issues leaving me one happy person sav More

by Shante Randolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the people i worked with were exceptional , Jon Kirkpatrick
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

March 12, 2022

Their service dept is great kevin is a great guy takes great care of our cars More

by feltro19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

March 11, 2022

Buying my car from John Bailey was easy peasy! He was courteous, not pushy and a very nice guy. I was in and out of the dealership is about an hour. I will certainly return to Mercedes Benz of More

by dpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bailey
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thanks for your review! We love to see our customers enjoying their experience with us, and we can't wait to welcome you back soon.

March 11, 2022

Since Brent Reed became my service manager I have been extremely satisfied with every visit. I feel like I own a Mercedes again and that wasn’t the case for a couple years. Thank you for bringing in profe More

by Jeb_Siqueiros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Reed
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

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