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Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

April 01, 2022

I was treated professionally and with great customer service. The sales reps ensure that I was a satisfied customer. More

by ggtash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatrix Mohsenin, Phillip Johnson, Jonathan Olinger, Coty Anderson
Apr 01, 2022 -

Mercedes-Benz of Music City responded

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it showed during your visit.

April 01, 2022

Great Customer Service and fast Service. Everyone is soo Perfessional and kind. I will be back! More

by Kiea1model
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Garrett, Brent Reed, Jeff Mullins, Demetric Clark, George Lund
Apr 01, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

April 01, 2022

Technician, I believe his name is Demetrius, was so nice and informative. Kept me abreast of all details that was going on and was very friendly. More

by von617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetric Clark
Apr 01, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about Demetrius . Your review means a lot to us and lets us know we’re on the right track!

March 31, 2022

I had to stop for an emergency repair and their service response couldn't have been better. The staff showed great hospitality to a Yankee. More

by rwg2137
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Andy Currey
Mar 31, 2022 -

Mercedes-Benz of Music City responded

Thanks for your review! We love to see our customers enjoying their experience with us, and we can't wait to welcome you back soon.

March 31, 2022

The team at Mercedes Benz of Music City was outstanding. I was having trouble making a decision but John Bailey my salesman did a great job of effectively helping me access what was important. The follow More

by Pamela Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bailey, Phillip Johnson, Brent Reed
Mar 31, 2022 -

Mercedes-Benz of Music City responded

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with !

March 31, 2022

Always an excellent experience at MB Music City. Sales Consultant Mike Karle does a great job! More

by Mark P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Anderson
Mar 31, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

March 31, 2022

Garage automatically opened when I drove up to deposit my car got immediate attention. The service agent was kind and courteous and I love the café latte More

by ewhitcomb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetric Clark
Mar 31, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

March 29, 2022

I'm a very busy business owner. . The service bay was 5 cars deep when I pulled up.. They understood my time is short..Got me in and out in record time..Thank you..Jason Woodard More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Garrett, Brent Reed
Mar 29, 2022 -

Mercedes-Benz of Music City responded

As a company, we strive to deliver the absolute best products and customer service. And we're so glad that your experience was a positive one. Please don't hesitate to let us know if there's anything else we can do for you in the future!

March 29, 2022

I have bought automobiles from Mercedes-Benz of Music City on several occasions. I have always had a perfect experience with all individuals associated with my transactions. Could not ask for a better gr More

by dconabbott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor, Samuel Cavett, Emilio Valdivia, Edwin Vickery
Mar 30, 2022 -

Mercedes-Benz of Music City responded

Thanks for your review! We love to see our customers enjoying their experience with us, and we can't wait to welcome you back soon.

March 29, 2022

The entire staff at MB of Music City were accommodating and helpful. They gave a competitive trade offer and made the deal easy. My sales rep, Dustin, was great and stayed in touch after pickup. Couldn't b More

by meganw615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Durham, Coty Anderson
Mar 30, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

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