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Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

April 16, 2022

Had the best experience ever , started with Emily then was well taken care of by the BEST guy ever Kevin Taylor he came in on his day off to make sure everything went well !! THANK GOD FOR KEVIN !!! More

by Epowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor
Apr 16, 2022 -

Epowers responded

What a great group of people starting with Emily Kelly and then the Best guy ever Kevin Taylor !!! Kevin came in on his day off in order to make sure I was taken care of , very professional really loves his job you can tell !! GOD BLESS YOU ALL

Apr 19, 2022 -

Mercedes-Benz of Music City responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

April 16, 2022

CUSTOMER SERVICE IS AMAZING! I was very comfortable in the waiting area, while my service was being done... More

by MECCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetric Clark
Apr 16, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

April 15, 2022

John was amazing throughout my whole process of buying my new Mercedes. He helped me order exactly what I want and updated me through the whole building/shipping process. 10/10 recommend! More

by Abnaifeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bailey
Apr 15, 2022 -

Mercedes-Benz of Music City responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

April 15, 2022

Had a great experience at Mercedes Benz of Music City. John Bailey was wonderful to work with and made the process super smooth. More

by cbc125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bailey
Apr 16, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

April 15, 2022

The team here has always been fantastic from the top down and including our sales rep John Bailey. This experience was no exception. This is our vehicle purchase from MBOMC in three years. More

by mwilliams7770
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Kelly, Samuel Cavett, Edwin Vickery, John Bailey, Coty Anderson
Apr 15, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

April 14, 2022

THE most painless car biting experience of my life. I’ll never shop anywhere else. On top of that their service department is just as awesome More

by Decker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ertell, Mike Karle
Apr 14, 2022 -

Mercedes-Benz of Music City responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

April 13, 2022

Cindy was a great help when i called in several times with all of my questions and the service team did a great job getting my vehicle ready in a timely fashion. They also accommodated all of my needs. More

by kuterj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin, Cindy
Apr 13, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

April 12, 2022

Jonathan and Brian were very helpful in making the sales terms work for us despite it taking a few months for the car to arrive. We appreciate Jonathan's professional approach to earning our business withou More

by raymo32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moseman, Jonathan Olinger
Apr 12, 2022 -

Mercedes-Benz of Music City responded

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Brian and Jonathan!

April 11, 2022

Kevin was awesome! Our car is fixed and the system works perfectly now. We love our car and I highly recommend MB of MC to anyone needing service or repairs! More

by davedrums4toby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor
Apr 12, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

April 09, 2022

Excellent customer support front and after sales. Going that extra mile to keep the client happy!! Cant ask for anything more. More

by ate1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izac Aziz
Apr 11, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words . Your review means a lot to us and lets us know we’re on the right track!

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