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Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

May 18, 2022

John Bailey is awesome! We bought our first Mercedes-Benz and couldn’t asked for more! From start to finish the process was smooth! He made us feel comfortable , answered al More

by nancyc_2007
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Bailey
May 19, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

May 14, 2022

Excellent service! ! Couldn’t be better!! Shoutout to Jeff Mullins and Lori Music City the best!! More

by frankjohnsjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Garrett, Jeff Mullins
May 17, 2022 -

Mercedes-Benz of Music City responded

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Jeff and Lori !

May 13, 2022

Absolutely the best service department I’ve ever dealt with. Impeccable attention to detail in terms of professionalism. More

by gfugue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetric Clark, Kevin Taylor
May 14, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

May 12, 2022

We recently had our vehicle in for routine maintenance. Our experience with exceptional, and with the confidence that we have become accustomed to with MBofMC! Jeff Mullins is a true gem and such an asse More

by josephdurley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mullins
May 12, 2022 -

Mercedes-Benz of Music City responded

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Jeff !

May 09, 2022

The valet guys in the service department are top notch! They welcome you immediately, get you in and out with no delay and are so friendly and helpful!! More

by suzytfuller@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton, Kevin Taylor
May 09, 2022 -

Mercedes-Benz of Music City responded

Tthanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it showed during your visit

May 06, 2022

This was my first experience with the service department at Mercedes-Benz of Music City and it was exceptional. Their attention to detail and to customer service is unparalleled! More

by martysmuse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lund
May 06, 2022 -

Mercedes-Benz of Music City responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

May 06, 2022

The service that I received was exactly what I needed for my vintage 1996 SL-500 roadster. The service advisor and the service technician were the best. More

by hawkblue61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mullins
May 06, 2022 -

Mercedes-Benz of Music City responded

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it showed during your visit

May 06, 2022

Great experience! ! Bea was amazing and so helpful and knowledgeable. Will continue to do business with Mercedes Music City. More

by scyoung2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatrix Mohsenin, Keith Ertell, Phillip Johnson
May 06, 2022 -

Mercedes-Benz of Music City responded

Thanks for your review! We love to see our customers enjoying their experience with us, and we can't wait to welcome you back soon.

May 04, 2022

Xavier is great and very knowledgeable about his products. No hassle in the business office closing the purchase either. We've used the service department on several occasions and have received grea More

by joymmercy
Recommend Dealer
Yes
Employees Worked With
Xavier Darden
May 04, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about Xavier and Jeff . Your review means a lot to us and lets us know we’re on the right track!

May 04, 2022

George Lund was the BEST to work with! Exceptional customer service! Great Service Experience and Super Knowledge of my E400! More

by sandi henline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lund
May 05, 2022 -

Mercedes-Benz of Music City responded

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with George !

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