Back

Mercedes-Benz of Music City

Nashville, TN

4.9
817 Reviews

734 Envious Lane

Nashville, TN

37217

Directions

By Type

Showing 817 reviews

July 07, 2024

A huge thank you to Sales Client Advisor Chris Popin, Sales Manager Matt Gleichman, and Finance Manager Drew Davis. Not only did they make the purchase of my GLE 350 a pleasurable one, they made sure eve More

by Cindy Purviance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Gleichman, Chris Popin, Drew Davis
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Chris Popin, Matt Gleichman, and Drew Davis. Our team strives to provide exceptional service, and it's rewarding to know we succeeded in making your purchase of the GLE 350 a pleasurable one. Chris, in particular, takes great pride in his work, and we're glad he could help you find the perfect vehicle without any pressure. Your kind words about feeling like an extended member of the family mean a lot to us. We aim to create a welcoming and supportive environment for all our customers. We're delighted to hear that your first Mercedes-Benz buying experience with us was memorable and enjoyable. Thank you for recommending Chris and Mercedes-Benz of Music City. We look forward to serving you again in the future. Welcome to the Mercedes-Benz family!

July 06, 2024

Absolutely horrible. They sell broken vehicles and will not stand behind their product! A brand new vehicle should absolutely not be in the shop for major issues! More

by CP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Bailey, Phillip Johnson, Brian Moseman, George Lund, Brandon Anderson
Jul 17, 2024 -

Mercedes-Benz of Music City responded

We’re truly sorry to hear about your experience and understand your frustration. A new vehicle should indeed be reliable and free of major issues. Please reach out to us directly at jkirkpatrick@mbofmc.com so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we want to make this right.

July 01, 2024

Chris Popin was extremely helpful and knowledgeable. The entire car purchase from beginning to end was effortless. Chris and all other staff members were very accommodating. More

by Troydav31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Everett Shreeve
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Troydav31, for your kind words! We're delighted to hear that Chris Popin and our team made your car purchase effortless and enjoyable. It's great to know that you found our staff helpful and accommodating throughout the process. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new vehicle!

June 26, 2024

Our dealership experience was excellent. Emilio handled us that day, having a vehicle ready as I described over a phone prior to arrival. He was very pleasant to work with! More

by tlozner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Tlozner, for sharing your positive experience with us! We're glad to hear that Emilio provided excellent service and had your vehicle ready as described. It's wonderful to know that you found him pleasant to work with. We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new vehicle!

June 26, 2024

Thank you for the Mr Chris Popin (sales representative) kindness and consideration. When I purchased the E350, the dealer shop was in a very difficult situation due to cyber attacks. Chris took care of e More

by jeong.kim
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Jeong.kim, for sharing your experience with us. We're thrilled to hear that Chris Popin provided exceptional service despite the challenging circumstances. Chris always strives to go above and beyond for our customers, and we're glad he could ensure a smooth and convenient car purchase for you. We appreciate your understanding during the cyber attack and your kind words. Enjoy your E350, and we look forward to serving you again in the future!

June 10, 2024

Amazing customer service from Chris popi really made me feel comfortable and confident about picking out and purchasing my new car. Showed me a variety of cars and was ever detailed about everything 10/10! More

by Deisisosa539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Deisisosa539, for your wonderful review! We're delighted to hear that Chris Popin provided you with amazing customer service and helped you feel comfortable and confident in your car purchase. It's great to know that he took the time to show you a variety of cars and was detailed throughout the process. We appreciate your 10/10 rating and look forward to welcoming you back in the future. Enjoy your new car!

June 07, 2024

I have purchased/leased 3 cars from his dealership in 5 months, and I would do it again! Xavier has been wonderful every time, and I will do future Mercedes business with nobody else. More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Jamie, for your continued trust and loyalty! We're thrilled to hear that Xavier has consistently provided you with excellent service, making your car purchasing and leasing experiences enjoyable. Your dedication to our dealership means a lot to us, and we're excited to continue serving you in the future. Enjoy your Mercedes-Benz vehicles, and we look forward to assisting you again soon!

June 05, 2024

Azik was exceptional and very knowledgeable. He helped me with the purchase of my EQS 580 and guided me through the process of installing the charger port in my home. Truly appreciate you all at More

by Ilovethelord
Recommend Dealer
Yes
Employees Worked With
Izac Aziz
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Ilovethelord, for your kind words! We're delighted to hear that Azik provided exceptional and knowledgeable service during your EQS 580 purchase. It's great to know he guided you through the installation process for the charger port at your home. We strive to offer a hospitable and helpful experience for all our customers, and we're glad we could assist you. Enjoy your new EQS 580, and we look forward to serving you again at Music City Mercedes-Benz!

June 04, 2024

What a great experience I just had with Chris Popin and Mercedes Benz of Nashville! Chris was everything I could hope for in a sales representative: very responsive, friendly, knowledgeable, fair, respectf More

by malcolm_mimms
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Everett Shreeve
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Malcolm_mimms, for sharing your fantastic experience with Chris Popin and Mercedes-Benz of Nashville! We're thrilled to hear that Chris exceeded your expectations with his responsiveness, friendliness, knowledge, fairness, respect, and "can-do" attitude. It's great to know that he made your trade-in scenario smooth and pressure-free while helping you get your new SL55. We appreciate your recommendation and look forward to serving you again in the future. Enjoy your new Mercedes-Benz!

May 30, 2024

I can’t even begin to say how happy I am that I changed from Mercedes-Benz of Nashville to Music City. I had a lease ending and was shopping around trying to find something I wanted to purchase. From the m More

by trishaduchyns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you so much for taking the time to share your positive experience at Music City Mercedes-Benz! We're thrilled to hear that Chris Poplin exceeded your expectations and made your car buying process smooth and comfortable. We understand that car shopping can sometimes feel overwhelming, and it's our mission to provide a welcoming and informative environment for all our customers. Chris is a valuable asset to our team, and we're lucky to have him. His dedication to customer service is truly commendable, and we're glad he was able to help you find your dream car. We appreciate you contrasting your experience at Music City with another dealership. It means a lot to us that you felt valued and respected throughout the car buying process.

...
4
...