Mercedes-Benz of Music City

The service area is very clean, and I was met immediately by a service tech. The waiting area is also very clean and comfortable and I received excellent customer service from Jeff M and the technician who w by a service tech. The waiting area is also very clean and comfortable and I received excellent customer service from Jeff M and the technician who worked on my car,. More

Extremely competent and communicative staff; knowledgeable, friendly and really attentive to detail. Facility is always spotless, well stocked for waiting customers. We drive by another Mercede knowledgeable, friendly and really attentive to detail. Facility is always spotless, well stocked for waiting customers. We drive by another Mercedes dealership to do business with Music City. More

I have used MBofMC since they opened for my two MB. They are consistently friendly, helpful and honest. I did stray and use the other dealership in Nashville for my last MB and first service but I will They are consistently friendly, helpful and honest. I did stray and use the other dealership in Nashville for my last MB and first service but I will not return because they do not have the consistency mentioned before. More

Very professional in very way. We felt the “luxury” experience. Our salesman, Brooks, was very knowledgeable and personable. There were no high pressure sales tactics. He explained We felt the “luxury” experience. Our salesman, Brooks, was very knowledgeable and personable. There were no high pressure sales tactics. He explained everything and let the vehicle sell itself. We will definitely continue to patronize this dealership. More

The entire team at Mercedes-Benz of Music City is the best! Thank you for taking such great care of our Mercedes and of us! best! Thank you for taking such great care of our Mercedes and of us! More

This dealership is good and professional. Darden who was my service person did an outstanding job. Sam Cavet was extremely helpful. Darden who was my service person did an outstanding job. Sam Cavet was extremely helpful. More

Thank you very much for taking care or vehicle needs. There is one dealership much closer to our community, however, your customer service is what Mercedes-Benz stands for, the best! Thank you There is one dealership much closer to our community, however, your customer service is what Mercedes-Benz stands for, the best! Thank you More

Great employees and service. Jeff Mullins is one of the reasons that I chose this dealership. Jeff Mullins is one of the reasons that I chose this dealership. More

This dealership customers service is job number one. I would recommend this dealership to family and friends I would recommend this dealership to family and friends More

I was a bit hesitant to order a vehicle miles and states away however, after making initial contact and then working and dealing with John Bailey who I would consider a master of sales and human communicati away however, after making initial contact and then working and dealing with John Bailey who I would consider a master of sales and human communication; I was immediately put at ease and felt extremely comfortable throughout the entire buying process. If I where to buy another vehicle from Mercedes it would undoubtedly be with John Bailey again. He handled the process flawlessly, he has shown and demonstrated that he cares pre and post sale and he is just an exceptional person in general. Thanks again John! More