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Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

June 02, 2022

Outstanding! TJ of Mercedes Benz Music City contacted me to come to my home for brake inspection. He arrived when he said he would. Very Professional, answered al More

by js
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Jun 02, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

June 01, 2022

Izac Aziz did a great job and was patient reviewing all options available for our purchase. We looked at over 4-5 vehicles and he was considerate to walk us through each one. Would definitely recommend I More

by Alma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izac Aziz, Keith Ertell
Jun 01, 2022 -

Mercedes-Benz of Music City responded

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Izac and Keith !

May 31, 2022

Took my MB in for it's first annual service and it was an excellent experience. Great crew at MB of Music City. More

by danny_lamb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Vickery, John Bailey
Jun 01, 2022 -

Mercedes-Benz of Music City responded

As a company, we strive to deliver the absolute best products and customer service. And we're so glad that your experience was a positive one. Please don't hesitate to let us know if there's anything else we can do for you in the future!

May 29, 2022

I have been a Mercedes owner for more than 10 years and dealt with quite a few service administrators in that time period. Jeff Mullins is, by far, the best service administrator I have ever worked with. H More

by Doc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia, Jeff Mullins
May 30, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about Jeff . Your review means a lot to us and lets us know we’re on the right track!

May 29, 2022

Emilio Valdivia of Mercedes-Benz of Music City is a very professional Sales Consultant. He is wonderful to do business with and does an excellent job of promptly following up. He made our entire experience More

by G Angelaccio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Anderson
May 30, 2022 -

Mercedes-Benz of Music City responded

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Emilio !

May 28, 2022

Emily is wonderful! It was also great working with Jeff! Best Mercedes Dealership I have experienced More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mullins
May 28, 2022 -

Anthony responded

They have great service

May 30, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about Jeff and Emily. . Your review means a lot to us and lets us know we’re on the right track!

May 27, 2022

Visited the service department for emergency repairs. The team was extremely customer service oriented. They got the parts, made the repairs, communicated well, and even arranged for the car to be delive More

by kstassun
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Garrett, Kevin Taylor
May 27, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

May 27, 2022

Had another great experience at MBofMC from them arranging a ride after dropping my vehicle off to my service advisor Lori Garrett keeping me updating through the time that my vehicle was being serv More

by nickb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Garrett
May 27, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about Lori . Your review means a lot to us and lets us know we’re on the right track!

May 26, 2022

Great service! My vehicle was ready when promised and the staff was very professional and courteous. More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Lori Garrett
May 26, 2022 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

May 26, 2022

Professionalism and cared about the needs of the customer. I highly recommend because of their knowledge and customer service. More

by thallquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bailey, George Lund
May 26, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

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