Mercedes-Benz of Music City

Although I have been a long time customer of the other Mercedes dealership in Nashville, the large inventory of the car I wanted brought me to Mercedes of Music City. Upon arrival I was treated like a VI Mercedes dealership in Nashville, the large inventory of the car I wanted brought me to Mercedes of Music City. Upon arrival I was treated like a VIP. Jim Wester and Xavier Darden could not have been more helpful. Both were very professional and clearly customer focused. It was a great buying experience. The dealership is beautiful. Excellent service area and guest amenities almost make it a destination if you have to wait for your vehicle to be serviced. I found the car I wanted and purchased it at a fair price. I am very happy with every aspect of the transaction. I highly recommend Mercedes of Music City. I had a slight issue with the car after I got it home and it was taken care of promptly with no hassle by Jim Wester. I worked with him when he was at the other Mercedes dealership and I am glad he came here. More

I had a great experience with Chris Popin. I kind of new what I wanted and it was from another out of state dealer. After coming in to "test drive", we were able to work out a great deal on a I kind of new what I wanted and it was from another out of state dealer. After coming in to "test drive", we were able to work out a great deal on a better equipped AMG CLE 53 where I wasn't going have to drive 3 hours to pick up a car. Thanks Chris!!! More

I have purchased several vehicles from this dealership and found them to be excellent on the entire process. Emilio Valdivia, our salesman, has always gone out of his way to make the process simpl and found them to be excellent on the entire process. Emilio Valdivia, our salesman, has always gone out of his way to make the process simple and easy. More

Professional, personable, prompt and promises kept. By far the best purchasing experience ever. Would absolutely use this dealership again. By far the best purchasing experience ever. Would absolutely use this dealership again. More

We enjoyed our experience at the dealership. Chris Popin welcomed us and helped us learn first hand about the electric car we had been looking at. He walked us through the features and highlight Chris Popin welcomed us and helped us learn first hand about the electric car we had been looking at. He walked us through the features and highlights. After our initial visit, Chris kept in touch with us and when he came across a model that had many of the features we wanted, he welcomed us back and worked with the sales team to make us a solid offer. More

I have purchased and leased several vehicles with Emilio Valdivia as my salesman. He is always pleasant and professional and works hard to ensure the customer is satisfied. Valdivia as my salesman. He is always pleasant and professional and works hard to ensure the customer is satisfied. More

Great service. Chris Popin was thorough and accommodating during the entire process. I would recommend this dealership to everyone! Chris Popin was thorough and accommodating during the entire process. I would recommend this dealership to everyone! More

A huge thank you to Sales Client Advisor Chris Popin, Sales Manager Matt Gleichman, and Finance Manager Drew Davis. Not only did they make the purchase of my GLE 350 a pleasurable one, they made sure eve Sales Manager Matt Gleichman, and Finance Manager Drew Davis. Not only did they make the purchase of my GLE 350 a pleasurable one, they made sure everything was perfect. Chris is extremely knowledgeable, kind, not pushy, and makes sure to find his customer the right vehicle. I never felt like just a number, I felt like an extended member of the family. Everyone at Mercedes Benz of Music City was a pleasure to work with for buying my first Mercedes but it won’t be my last. Make sure if you’re looking to buy a Mercedes to ask for Chris. You will not be disappointed. More

Absolutely horrible. They sell broken vehicles and will not stand behind their product! A brand new vehicle should absolutely not be in the shop for major issues! They sell broken vehicles and will not stand behind their product! A brand new vehicle should absolutely not be in the shop for major issues! More

Chris Popin was extremely helpful and knowledgeable. The entire car purchase from beginning to end was effortless. Chris and all other staff members were very accommodating. The entire car purchase from beginning to end was effortless. Chris and all other staff members were very accommodating. More