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Mercedes-Benz of Music City

Nashville, TN

4.9
832 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 832 reviews

November 15, 2022

My GLB recently went in for several recall items. My service advisor, Devin, told me that it might take several days to finish with my car, but I was given a loaner car to drive. All the service was More

by mkant
Recommend Dealer
Yes
Employees Worked With
Devin, Beatrix Mohsenin
Dec 27, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

November 15, 2022

George, our service manager, was extremely helpful and patient. Took the time to work with me even after I made changes to my service request and payment process. More

by tony.o
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Lund
Dec 27, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

November 15, 2022

So quick and efficient. Staff is courteous and friendly. Five stars all the way around! More

by Jennmyers47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetric Clark
Dec 27, 2022 -

Mercedes-Benz of Music City responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

November 10, 2022

All of the people I interacted with were very knowledgeable and friendly, especially Jonathan Olinger. More

by Bcook
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Cavett, Jonathan Olinger
Nov 15, 2022 -

Mercedes-Benz of Music City responded

Thank you for the 5 star review of Jonathan and Sam - we appreciate it!

November 06, 2022

I have purchased several vehicles from them in the last several years. Each time it was a pleasant experience. Their staff is professional and easy to do business with in all areas. More

by wspain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Agresti, Samuel Cavett, Emilio Valdivia, Jeff Mullins, Coty Anderson, Kevin Taylor
Nov 15, 2022 -

Mercedes-Benz of Music City responded

Thank you for the repeat business and glowing review!

November 03, 2022

I really enjoyed my experience at Mercedes-Benz of Music City. I recently purchased a 2022 GLB 250 and Dustin Durham was fantastic in helping myself and my wife navigate the new car buying experience. I wou More

by John N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Durham
Nov 03, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about Dustin . Your review means a lot to us and lets us know we’re on the right track!

November 02, 2022

I had a very great working relationship with Dustin Durham. he was very knowledgeable of all the bells & whistles. He was a big help. Killian Davis also was a great asset in my purchase. More

by wfwilbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Killian Davis, Dustin Durham
Nov 02, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

November 02, 2022

It was a pleasure working with John Bailey and Edwin Vickery. They made the deal simple and went the extra mile to have my car delivered six hours away from the dealership. Mercedes-Benz of Music City More

by tony
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Vickery, John Bailey, Coty Anderson
Nov 02, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

November 01, 2022

I enjoyed working with John Bailey, the sales rep. with my purchase of my new vehicle. H was very helpful. More

by tncleaner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bailey, Coty Anderson
Nov 01, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about John . Your review means a lot to us and lets us know we’re on the right track!

October 29, 2022

Dustin was very knowledgeable. I have recommended Dustin to everyone I know. He has taken care of me to find me the right deal. This is my 2nd purchase with him. Go see Dustin!! More

by Weldonlackey93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Johnson, Dustin Durham, Coty Anderson
Oct 31, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about Dustin . Your review means a lot to us and lets us know we’re on the right track!

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