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Mercedes-Benz of Music City
Nashville, TN
818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 06, 2022
I have purchased several vehicles from them in the last several years. Each time it was a pleasant experience. Their staff is professional and easy to do business with in all areas. several years. Each time it was a pleasant experience. Their staff is professional and easy to do business with in all areas. More
by wspain
Employees Worked With
Thomas Agresti, Samuel Cavett, Emilio Valdivia, Jeff Mullins, Coty Anderson, Kevin Taylor
November 03, 2022
I really enjoyed my experience at Mercedes-Benz of Music City. I recently purchased a 2022 GLB 250 and Dustin Durham was fantastic in helping myself and my wife navigate the new car buying experience. I wou City. I recently purchased a 2022 GLB 250 and Dustin Durham was fantastic in helping myself and my wife navigate the new car buying experience. I would highly recommend Dustin. More
by John N
Employees Worked With
Dustin Durham
November 02, 2022
It was a pleasure working with John Bailey and Edwin Vickery. They made the deal simple and went the extra mile to have my car delivered six hours away from the dealership. Mercedes-Benz of Music City Vickery. They made the deal simple and went the extra mile to have my car delivered six hours away from the dealership. Mercedes-Benz of Music City is five-star all the way. More
by tony
Employees Worked With
Edwin Vickery, John Bailey, Coty Anderson
November 02, 2022
I had a very great working relationship with Dustin Durham. he was very knowledgeable of all the bells & whistles. He was a big help. Killian Davis also was a great asset in my purchase. Durham. he was very knowledgeable of all the bells & whistles. He was a big help. Killian Davis also was a great asset in my purchase. More
by wfwilbert
Employees Worked With
Killian Davis, Dustin Durham
October 29, 2022
Dustin was very knowledgeable. I have recommended Dustin to everyone I know. He has taken care of me to find me the right deal. This is my 2nd purchase with him. Go see Dustin!! I have recommended Dustin to everyone I know. He has taken care of me to find me the right deal. This is my 2nd purchase with him. Go see Dustin!! More
by Weldonlackey93
Employees Worked With
Phillip Johnson, Dustin Durham, Coty Anderson
October 28, 2022
I owned an E300 that I bought from an Augusta GA dealership along with a $5000 warranty. When I traded my car in to music city mb for an e450 they told me I would get a refund on the warranty which dealership along with a $5000 warranty. When I traded my car in to music city mb for an e450 they told me I would get a refund on the warranty which I had only used for for a few months. My salesman Dustin and the warranty guy both promised to get this refund and told me all I needed to do was mail something in which I immediately did. They promised several things actually which did not happen . Augusta mb refuse to even speak to me and literally hung up on me. They do not want to refund what I by law am due to be refunded. But Augusta mb is a separate review. That was in August and since music city mb gave me their word I would get this refund I expected them to help. I have called several times and always I am told they will "look into it" and get back to me. I have explained all this nicely again and again and they will pass the buck or whatever to get me off the phone. And this company claims to be an award winning service oriented dealer? This is the worst service I have ever gotten. Do not believe the award winning garbage. I have never been rude to anyone there or done anything to deserve their complete lack of interest. If anyone there wants to get involved my name is David Christopher Wood customer #34778. More
by chris314159
Employees Worked With
Dustin Durham
October 27, 2022
This dealership provides the best service. A few years again I was looking for a specific color and I contacted Music City Mercedes. I spoke with Lionel Brown, but decided not to use the dea A few years again I was looking for a specific color and I contacted Music City Mercedes. I spoke with Lionel Brown, but decided not to use the dealership at that time because I was in another state. Fast forward, I moved to Nashville and needed to do a refinance and I was lucky to speak with Lionel Brown again. He not only took care of me but remembered our brief conversations years prior. This is the best example of great customer CARE that I have experienced. It was impressive to remember potential clients as well as taking care of my current needs. I will give Mr. Brown and the dealership the highest rating because I am very satisfied. Everything that I was told is what happened. I was taken care of and I am happy!! More
by Kim S.
Employees Worked With
Keith Ertell, Lionel Brown El
October 26, 2022
This has been the best experience I’ve ever had when purchasing an automobile! By far, John Bailey is the absolute best salesman you will encounter! purchasing an automobile! By far, John Bailey is the absolute best salesman you will encounter! More
by csadkins
Employees Worked With
John Bailey, Brian Moseman, Coty Anderson
October 24, 2022
I test drove and purchased my vehicle in less than 4 hours. John Bailey was efficient and such a great guy to work with! Absolutely loved purchasing my car from him. hours. John Bailey was efficient and such a great guy to work with! Absolutely loved purchasing my car from him. More
by Jessicasanders0604
Employees Worked With
John Bailey
