Mercedes-Benz of Music City

Great service! Excellent customer service. Dependable timelines….when they give you an estimated time for completion of service, it’s just about spot on! Excellent customer service. Dependable timelines….when they give you an estimated time for completion of service, it’s just about spot on! More

The staff of Mercedes Benz of Music City is composed of some of the most professional individuals in the industry. From the moment I arrived, I was treated with the utmost respect. some of the most professional individuals in the industry. From the moment I arrived, I was treated with the utmost respect. More

I love my Mercedes experience at Mercedes-Benz of Music City. Everyone is friendly and respectful of the customer needs. My daughter loves to go with me because the dealership is kid friendly. The dealers City. Everyone is friendly and respectful of the customer needs. My daughter loves to go with me because the dealership is kid friendly. The dealers are great. I had the best experience with Jonathan Olinger who continues to answer my questions even 1 year later. I also enjoy the people who answer your calls. Urgent care is excellent. Once, I couldn’t get into my car. The staff at the dealership stayed and worked with remote access team to get my car open even though it was way passed service hours. More

I was very pleased with the service we received. We will definitely return when the need arises! We will definitely return when the need arises! More

We have had a pleasant relationship with both Sales and Service. Our sales person, John Bailey was very through and easy to work with. I would recommend a friend to this dealership. Service. Our sales person, John Bailey was very through and easy to work with. I would recommend a friend to this dealership. More

Excellent service from the service department, as usual. It's why I drive an extra hour to get my car serviced. I believe the shop floor is clean enough to eat a meal from. Kevin helped me. It's why I drive an extra hour to get my car serviced. I believe the shop floor is clean enough to eat a meal from. Kevin helped me. More

George, our service manager, was extremely helpful and patient. Took the time to work with me even after I made changes to my service request and payment process. patient. Took the time to work with me even after I made changes to my service request and payment process. More

So quick and efficient. Staff is courteous and friendly. Five stars all the way around! Staff is courteous and friendly. Five stars all the way around! More

My GLB recently went in for several recall items. My service advisor, Devin, told me that it might take several days to finish with my car, but I was given a loaner car to drive. All the service was My service advisor, Devin, told me that it might take several days to finish with my car, but I was given a loaner car to drive. All the service was performed with no issues. More

All of the people I interacted with were very knowledgeable and friendly, especially Jonathan Olinger. knowledgeable and friendly, especially Jonathan Olinger. More