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Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

May 25, 2023

Beyond and above sums it up my purchase experience at Mercedes Benz Of Music City. From greeting till getting the car, key every step is enjoyable, clear and trustworthy! My smart, courteous, knowledgeab More

by Sema1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kira Jackson, Brian Moseman, Brian Moseman, Coty Anderson, Jon Kirkpatrick, Kevin Taylor
Jun 15, 2023 -

Mercedes-Benz of Music City responded

Thank you for sharing your exceptional purchase experience at Mercedes Benz Of Music City! We're thrilled to hear that from the greeting to receiving the car, every step was enjoyable, clear, and trustworthy. We appreciate your kind words about your sales agent Kira Jackson, highlighting her smart, courteous, and knowledgeable approach. It's great to know that Brian Moseman's administrative skills, wisdom, and honesty left a positive impression throughout the purchasing process. We're glad that Bill Hudson has been a significant reason for your loyalty to Mercedes Benz of Music City. If there's anything else we can assist you with or if you have any further comments, please let us know. Thank you for choosing us, and we look forward to serving you again in the future!

May 24, 2023

This place is top of the line for service and keeping you informed while you wait in their waiting area with snack bar and Häagen-Dazs ice cream! My salesman was Chris Popin who was easy to work with and we More

by kgraham6520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Coty Anderson, George Lund, Chris Popin
Jun 15, 2023 -

Mercedes-Benz of Music City responded

Thank you for your positive feedback about our dealership! We're glad to hear that you had a top-of-the-line service experience and appreciated the amenities in our waiting area, including the snack bar and Häagen-Dazs ice cream. We're also delighted to know that Chris Popin, your salesman, was easy to work with and went above and beyond to get you the car you wanted. If there's anything else we can assist you with or if you have any further comments, please let us know. Thank you for choosing us, and we hope to serve you again in the future!

May 22, 2023

I have a list of dream cars, but because of Chris Popin's assistance I was able to buy one. Mr. Popin was very diligent in making sure I got the right price and the right payment. I will never go anywhere el More

by thomas.eric22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin , Chris Popin
Jun 15, 2023 -

Mercedes-Benz of Music City responded

Thank you, Thomas.eric22, for sharing your positive experience with Chris Popin at our dealership! We're thrilled to hear that with his assistance, you were able to purchase one of your dream cars. We're glad that Mr. Popin was diligent in ensuring you got the right price and payment for your vehicle. We appreciate your loyalty and trust in us, and we look forward to serving you again in the future. If there's anything else we can assist you with or if you have any further comments, please let us know. Thank you for choosing us as your preferred dealership!

May 19, 2023

The service, sales and administrative team members demonstrated professionalism, personal customer service, and extreme patience. They provided various options for repair and purchase. More

by Candace Rhodman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izac Aziz, Katlyn Santos, Drew Davis and Everett, Lori Garrett
Jun 15, 2023 -

Mercedes-Benz of Music City responded

Thank you, Candace Rhodman, for your positive feedback about our team members at Mercedes-Benz of Music City! We're glad to hear that our service, sales, and administrative team members demonstrated professionalism, personal customer service, and extreme patience throughout your experience. We're also pleased to know that they provided you with various options for repair and purchase. We appreciate your special mentions of Lori Garrett, Izac Aziz, Katlyn Santos, Drew Davis, and Everett. If there's anything else we can assist you with or if you have any further comments, please let us know. Thank you for choosing us, and we hope to serve you again in the future!

May 18, 2023

Chris Popin did an exceptional job in getting us into a new E450 coupe; from the start (through emails), he was responsive and interested in selling even to the extent of making tailored videos for us on v More

by TAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Popin , Chris Popin
Jun 15, 2023 -

Mercedes-Benz of Music City responded

Thank you for sharing your exceptional experience with Chris Popin at Mercedes-Benz of Music City! We're thrilled to hear that Chris did an exceptional job in helping you purchase a new E450 coupe. It's great to know that he was responsive and interested in selling from the very beginning, even going the extra mile to create tailored videos for you. We appreciate your recommendation and understanding of the current sellers' market. If there's anything else we can assist you with or if you have any further comments, please let us know. Thank you for choosing us, and we look forward to serving you again in the future!

May 14, 2023

Kira was so knowledgeable, kind and above all patient during the car purchasing/lease process. She understood my needs, wants and fears. Everyone in the dealership were nice, welcoming and appeared to be More

by Hutchhea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales: Kira Jackson , Coty Anderson
Jun 15, 2023 -

Mercedes-Benz of Music City responded

Thank you, Hutchhea, for your positive feedback about Kira and our dealership team at Mercedes-Benz of Music City! We're delighted to hear that Kira was knowledgeable, kind, and patient throughout your car purchasing/lease process. It's great to know that she understood your needs, wants, and fears, providing you with a comfortable experience. We appreciate your kind words about our team members and their dedication to customer comfort. If there's anything else we can assist you with or if you have any further comments, please let us know. Thank you for choosing us, and we hope to serve you again in the future!

May 13, 2023

I want to thank Chris Popin for placing me in my dream vehicle. Chris was very knowledgeable about the vehicle and knew just what I wanted based on my interests. He was extremely kind and patient with me More

by Moorecie22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
May 15, 2023 -

Mercedes-Benz of Music City responded

Thank you for your kind review of our store. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

May 10, 2023

Thank you to Izac Aziz for this smooth transition. Izac provided me with an exceptional customer service; from the phone call inquiry to coming down and taking a look at the car and the purchase! Very More

by Nathalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izac Aziz
May 15, 2023 -

Mercedes-Benz of Music City responded

As a company, we strive to deliver the absolute best products and customer service. And we're so glad that your experience was a positive one. Please don't hesitate to let us know if there's anything else we can do for you in the future!

May 08, 2023

Dustin was such a nice guy. He was quick to get out deal done and I love my new car! The best service! More

by Poling.susan10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Durham
May 15, 2023 -

Mercedes-Benz of Music City responded

Thank you for your feedback about your experience at our store. Your review means a lot to us and helps spread the word about our business to other customers like you!

May 06, 2023

Very nice and clean dealership. Comfortable lounge area and beautiful showroom. Staff is very friendly and welcoming. More

by Rodgar 2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wonderful lady in parts dept., Samuel Cavett, Emilio Valdivia, Coty Anderson, Demetric Clark, LeLe Hudson
May 06, 2023 -

Rodgar 2 responded

Also want to shout out to my salesman Emilio Valdivia for his attention to detail and diligence. He was very knowledgeable and helpful.

May 15, 2023 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

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