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Mercedes-Benz of Music City

Nashville, TN

Overview
Reviews
4.9
818 Reviews
Call Dealership (615) 724-6262
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734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

July 03, 2023

Great experience! Xavier Darden best salesperson ever. Tena loves her GLE 63 s AMG! Will definitely contact again for our next car! More

by wayneamayberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden
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Jul 03, 2023 -

wayneamayberry responded

Great experience! Xavier Darden best salesperson ever. Tena loves her GLE 63 s AMG!

Jul 13, 2023 -

Mercedes-Benz of Music City responded

Thank you so much for your positive review! We're so glad you had a great experience with us. Xavier is a fantastic salesperson and we're lucky to have him on our team. He's always going the extra mile to help our customers find the perfect car for their needs. We're also glad to hear that Tena loves her new GLE 63 s AMG! We know you'll enjoy many years of trouble-free driving.

July 01, 2023

Best MB dealer in TN by far. Ask for Kira Jackson if you are looking. She is very friendly, knowledgeable and very helpful in making your process very easy!!! More

by outhuntingandfishing24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kira Jackson
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Jul 13, 2023 -

Mercedes-Benz of Music City responded

Thank you so much for your positive review! We're so glad you had such a positive experience with us. Kira is a fantastic salesperson and we're lucky to have her on our team. She's always going the extra mile to help our customers find the perfect car for their needs. We're also glad to hear that you found her to be friendly, knowledgeable, and helpful. We take customer satisfaction very seriously and we're always looking for ways to improve our services. Your feedback is greatly appreciated. We hope you enjoy your new Mercedes-Benz! Please don't hesitate to contact us if you have any questions or concerns.

July 01, 2023

Chris Popin helped our family get our new GLE. Very knowledgeable of the vehicles and a great help overall. More

by TJB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coty Anderson, Chris Popin
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Jul 13, 2023 -

Mercedes-Benz of Music City responded

Thank you so much for your positive review! We're so glad to hear that Chris was able to help you find the perfect GLE for your family. He's a fantastic salesperson and we're lucky to have him on our team. We're also glad to hear that you found him to be knowledgeable and helpful overall. We take customer satisfaction very seriously and we're always looking for ways to improve our services. Your feedback is greatly appreciated.

June 30, 2023

I highly recommend this dealership, specially Chris Popin, he was knowledgeable and kind, and super helpful not to mention patient, thank you so much…. I would definitely come back and buy again in the More

by icalba
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Music City responded

We are so glad to hear that you had a great experience with us! Chris is a fantastic salesperson and we're lucky to have him on our team. He's always going the extra mile to help our customers find the perfect car for their needs. We also appreciate your kind words about our dealership. We take customer satisfaction very seriously and we're always looking for ways to improve our services. Your feedback is greatly appreciated. We hope you enjoy your new Mercedes-Benz! Please don't hesitate to contact us if you have any questions or concerns.

June 29, 2023

Wow is all I can say about Chris Popin! ! He is absolutely amazing. I kept going back and forth between the GLE and the GLC and originally started with the GLC but thought I wanted the GLE b More

by shahzaaded
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Coty Anderson, Chris Popin
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Music City responded

Thank you so much for your positive review of Chris Popin! We're so glad to hear that you had such a great experience with him. He's a fantastic salesperson and we're lucky to have him on our team. We're also glad to hear that you were able to get exactly what you wanted, and that the process was smooth for you. We take customer satisfaction very seriously and we're always looking for ways to improve our services. Your feedback is greatly appreciated. We hope you enjoy your new GLE!

June 27, 2023

This dealership is a class act. Always streamlining the process no matter if it’s a purchase or service. Xavier has helped us with 3 purchases now and he knows the process, the cars More

by Matt Robins
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Brian Moseman, Coty Anderson
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Music City responded

Thank you so much for your positive review! We're so glad to hear that you've had such a great experience with us. We take customer satisfaction very seriously and we're always looking for ways to improve our services. Your feedback is greatly appreciated. We're also glad to hear that you've worked with Xavier on three purchases. He's a fantastic salesperson and we're lucky to have him on our team. He's always going the extra mile to help our customers find the perfect car for their needs. We hope you enjoy your new Mercedes-Benz!

June 21, 2023

Chris Chambers was great from start to finish. This was our first Mercedes and first lease and we missed some details, but he was patient with us and helped us get the car we wanted. Appreciate t More

by CML75
Recommend Dealer
Yes
Employees Worked With
Brian Moseman, Chris Chambers, Drew Davis
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Music City responded

Thank you so much for your positive review! We're so glad to hear that you had such a great experience with Chris Chambers. He's a fantastic salesperson and we're lucky to have him on our team. We understand that buying a new car can be a daunting task, and we're always happy to help our customers through the process. We're glad that you were satisfied with the overall experience at our dealership, and we appreciate your feedback. We're especially glad to hear that you were patient with Chris, even though you missed some details. We know that it can be easy to get overwhelmed when you're buying a new car, and we're always happy to take the time to answer any questions or concerns that our customers have.

June 19, 2023

I have purchased several cars from MBOMC. Xavier Darden is an outstanding Sales Professional. Responsive, courteous and always goes above and beyond to make sure the customer is taken care More

by mark.penniman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden, Drew Davis
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Music City responded

Thank you so much for your positive review of Xavier Darden! We're so glad to hear that you've had such a great experience with him. He's a fantastic salesperson and we're lucky to have him on our team. We're also glad to hear that you've purchased several cars from us. We know that it takes a lot of trust to keep coming back to the same dealership, and we're honored that you've chosen us. We appreciate your feedback about Xavier. He's always going above and beyond to make sure our customers are taken care of, and we're glad that you've noticed. We hope you continue to enjoy your Mercedes-Benz cars!

June 17, 2023

Since moving to Nashville 2 years ago we have been dealing with Mercedes Benz Music City for all of our service needs. Kevin in particular has always taken care of my family when service is needed. Th More

by Keith Simmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooks Lannert, Kevin Taylor, Kira Jackson, Drew Davis
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June 17, 2023

My first time at a Mercedes dealership and I will admit I am blown away. Everyone is overly nice and extremely helpful. Doesn’t seem to matter if you are purchasing a 100k Mercedes or at used 15k car. My exp More

by Mike3330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everett with IT and Reanas with service dept, Edwin Vickery, Coty Anderson, Izac Aziz
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Music City responded

Thank you so much for your positive review! We're so glad to hear that you had such a great experience at our dealership. We take customer satisfaction very seriously and we're always looking for ways to improve our services. Your feedback is greatly appreciated. We're especially glad to hear that you were impressed with the helpfulness of our staff. We know that it can be intimidating to buy a car, and we want our customers to feel comfortable and confident throughout the process. We're glad that you felt like you were treated with respect, regardless of the price of the car you were interested in.

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