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Mercedes-Benz of Music City

Nashville, TN

4.9
818 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

August 18, 2023

I was mostly pleased with Mercedes-Benz of Music City and especially happy with the way Chris Popin took care of me. Chris was tuned into my interests and concerns and responded accordingly. In the rare inst More

by glessner61
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Thank you for sharing your experience with us at Mercedes-Benz of Music City. We're pleased to hear that you were mostly pleased with your visit and that Chris Popin took exceptional care of you. It's great to know that Chris was attentive to your interests and concerns, and his excellent communication skills made a positive impact. We apologize for the disappointment you encountered regarding the warranties for your Pre-Owned Certified Vehicle. Email ekelly@mbofmc.com with questions and she will assist.

August 18, 2023

Had a wonderful experience with MBMC. Kira Jackson was extremely helpful through the process and made it so easy. Highly recommend them and asking for Kira! More

by briaashby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kira Jackson, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear briaashby, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that you had a wonderful experience and that Kira Jackson played a crucial role in making the process easy and smooth for you. Your recommendation is greatly appreciated. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 18, 2023

I had an excellent experience with MBMC. Dustin Durham made the buying process easy with no pressure and excellent follow up. He ensured my car was in perfect condition before delivery. H More

by ginbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Durham, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear ginbaker, Thank you for sharing your excellent experience with Mercedes-Benz of Music City! We're delighted to hear that Dustin Durham made the buying process easy for you without any pressure and provided excellent follow-up. It's great to know that he ensured your car was in perfect condition before delivery. We truly appreciate your recommendation of both Dustin and the dealership. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

Aug 29, 2023 -

Mercedes-Benz of Music City responded

thank you

August 15, 2023

See Bea Kira. They will take great care of you! They found what I needed and took care of all the specifics. Great experience! More

by bgrass25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beatrix Mohsenin, Phillip Johnson, Kira Jackson, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear bgrass25, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that Bea and Kira provided you with great care and helped you find what you needed. It's fantastic that they handled all the specifics for you, making your experience a great one. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 15, 2023

Kira Jackson is by far the best when it comes to buying a Mercedes! No pressure, no pushing, just honest and sincere. She knows her Mercedes! If she doesn’t know the answer she works hard to find it. It was More

by D Jodry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everett , Kira Jackson, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear D Jodry, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that Kira Jackson provided you with such an outstanding buying experience. Her approach of honesty, sincerity, and knowledge is truly appreciated. It's wonderful to know that Kira's assistance made your car-buying journey a pleasure, and we're grateful for your kind words. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're excited to have you as a satisfied customer. Best regards, The Mercedes-Benz of Music City Team

August 08, 2023

After a few years of challenging the Service department, it became time to move over to Sales. Mr. Emilio Valdivia was professional and empathetic, found us the vehicle to meet our needs, and closed the dea More

by CherokeeFPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear CherokeeFPE, Thank you for sharing your experience with us at Mercedes-Benz of Music City. We're glad to hear that after encountering challenges with the Service department, your experience with our Sales department, particularly with Mr. Emilio Valdivia, was professional and satisfying. It's great to know that Emilio was empathetic and able to find the right vehicle to meet your needs. We appreciate your kind words about his service and the efficient closing of the deal. Best regards, The Mercedes-Benz of Music City Team

August 07, 2023

Both Kira and Izac were tremendous to work with and made the entire process seamless. I truly appreciated their diligence and attention to detail throughout. Because of their effort I had a great experien More

by dmorway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coty Anderson, Kevin Taylor, Izac Aziz, Kira Jackson
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear dmorway, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that both Kira and Izac provided you with tremendous assistance and made the entire process seamless for you. It's fantastic that their diligence and attention to detail contributed to your great experience. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 04, 2023

Dustin was great during the negotiations and final sale. He went above the initial sale to take of additional services: wi Dow tint and ceramic coating. More

by hancockpt06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Durham, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear hancockpt06, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're delighted to hear that Dustin provided great assistance during the negotiations and final sale of your vehicle. It's wonderful to know that Dustin went above and beyond to ensure additional services like window tint and ceramic coating were taken care of as well. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 01, 2023

Excellent service, friendly sales and great cars! This is the first time I have ever bought a Benz and I am loving it! More

by Zhouchong Li
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear Zhouchong Li, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that you received excellent service, encountered friendly sales staff, and found great cars to choose from. Congratulations on your first Benz purchase! We're delighted that you're loving your new car. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

July 31, 2023

Always a pleasure doing business with this dealership. The General Manager, Edwin Vickery, oversees a very professional group of employees. More

by Sam Wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Cavett, Xavier Darden, Edwin Vickery
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