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Mercedes-Benz of Music City

Nashville, TN

Overview
Reviews
4.9
818 Reviews
Call Dealership (615) 724-6262
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734 Envious Lane

Nashville, TN

37217

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Showing 818 reviews

September 26, 2023

I had a phenomenal experience at Mercedes-Benz of Music City. Shout out to Chris Popin who made the process super easy and efficient! He had my new car all set up and ready for me to come in, sign the pape More

by michael.thomas595
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Johnson, Chris Popin
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September 25, 2023

From the time I walked into the dealership, I was greeted and the service was top tier. Xavier was BOMB! He definitely made my luxury car buying experience AMAZING! If I ever get another Mercedes, he will de More

by Tiara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden
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September 14, 2023

Mercedes-Benz of Music City is first class when it comes to customer service. Emilio Valdivia was very professional and provided us with the best service I have experienced when purchasing a car. Thanks t More

by jfields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
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September 05, 2023

Izac and Drew were extremely helpful and went out of their way to get me my car ASAP! The dealership is comfortable and the service is superb. Highly recommend! More

by S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izac Aziz, Drew Davis
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August 30, 2023

They did a recall on my diesel and did not put the car back together right causing nasty fumes and also check engine light that they refused to repair Took it to Bakers Bridge perfect job the 1st time. More

by davonedd
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Xavier Darden, Jon Kirkpatrick, Mike Couture
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August 30, 2023

I enjoyed my experience at this location. Unlike other locations, they are friendly, and someone always greets you. John Bailey and his team did a terrific job helping me pick out, and delive More

by ljordan869
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bailey, Dustin Durham
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August 26, 2023

Great customer service! Very helpful and understandable. Will work with you and help you get the car you love. More

by Seldinnusmir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooks Lannert, Izac Aziz
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Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear Seldinnusmir, Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service team. Providing helpful and understandable assistance is a priority for us, and we're glad we could help you find the car you love. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 23, 2023

Nicest Mercedes dealer I’ve bought from. Definitely operate as a luxury dealer and treat their customers that way. More

by meeks.brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis
Report | Print
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear meeks.brandon, Thank you for your kind feedback! We're delighted to hear that you found us to be the nicest Mercedes dealer you've bought from. Providing a luxury experience to our customers is important to us, and we're thrilled that you felt treated with the utmost care and respect. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 20, 2023

Dealing with Kira Jackson made the experience seamless and easy to make our decision with the exact variety we wanted. More

by salmonfishing88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kira Jackson
Report | Print
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear salmonfishing88, Thank you for sharing your positive experience with us! We're delighted to hear that working with Kira Jackson made your experience seamless and helped you find the exact variety you were looking for. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 19, 2023

As always the dealership was fantastic. Emilio was so helpful. I had a few questions and he had those prompt. More

by ppierce1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia, Jeff Mullins, Drew Davis
Report | Print
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear ppierce1717, Thank you for your kind words! We're thrilled to hear that your experience with our dealership was fantastic, and that Emilio provided you with helpful assistance. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your continued support and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

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