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Mercedes-Benz of Music City

Nashville, TN

4.9
814 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 814 reviews

October 31, 2024

Chris was a great salesperson! Truly patient, helpful, knowledgeable and understanding. We loved working with him and he made the transaction as seamless as possible with not press More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
October 14, 2024

great experience quick and easy and great service! ! made me buying my car a beeeze. More

by amarionmuldrow1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Oct 16, 2024 -

Mercedes-Benz of Music City responded

Thanks for the fantastic feedback, Amarion! We're thrilled to hear that your car buying experience was quick and easy. Our team works hard to provide great service, and it’s wonderful to know we hit the mark for you. Enjoy your new ride!

October 02, 2024

Chris was amazing to work with. He found us exactly what we wanted and was very patient with us making the final decision. We will definitely be back when it’s time for an Mercedes More

by dan.jolliff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis
Oct 16, 2024 -

Mercedes-Benz of Music City responded

Thanks for the great feedback, Dan! We're thrilled to hear that Chris provided you with such excellent service. It’s wonderful to know you found exactly what you were looking for. We look forward to assisting you again when you're ready for your next Mercedes!

October 01, 2024

Buying a new 2025 was easy and the trade-in was a fair price. Thanks to Chris Popin we were well pleased with the new GLE 350. We are no strangers to the quality and safety of Mercedes-Benz automobiles as More

by wizardofgraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis, Jennifer Willoughby
Oct 16, 2024 -

Mercedes-Benz of Music City responded

Thank you, wizardofgraz! We're thrilled to hear you had such a smooth experience with your new GLE 350 and that Chris Popin could assist you. It’s fantastic to know you’ve valued the quality and safety of Mercedes-Benz over the years. Enjoy your new ride, and we appreciate your continued trust in us!

October 01, 2024

Convenient location and friendly staff. Chris did a great job in showing and selling our new 2025 GLE! More

by wizardofgraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis, Jennifer Willoughby
Oct 16, 2024 -

Mercedes-Benz of Music City responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed your experience with Chris and found our location convenient. Our team always strives to provide friendly and knowledgeable service. Enjoy your new 2025 GLE!

September 27, 2024

Chris Popin assisted us in finding the right vehicle, provided excellent follow-up and customer service at the point of sale. Chris is a real attribute to the Mercedes Benz of Music City sales team and t More

by kjohnson8382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Oct 16, 2024 -

Mercedes-Benz of Music City responded

Thank you! We're thrilled to hear about your positive experience with Chris Popin. His dedication to customer service truly makes a difference, and we're glad he helped you find the perfect vehicle. Your feedback means a lot to us, and we appreciate you choosing Mercedes Benz of Music City! Enjoy your new ride!

September 26, 2024

Great dealership. We love our car. Chris Popin was very helpful. Great experience. Will go back there when it’s time to trade again. More

by terrydurrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Oct 16, 2024 -

Mercedes-Benz of Music City responded

Thanks for the fantastic review, ! We're thrilled to hear you love your new car and had a great experience with Chris. Our team is dedicated to providing excellent service, and we look forward to seeing you again when it’s time to trade. Enjoy your ride!

September 26, 2024

This was my first encounter with this dealership and i was very satisfied with all aspects of buying my first Mercedes. Great experience. More

by Pam D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coty Anderson, Chris Popin, Drew Davis
Oct 16, 2024 -

Mercedes-Benz of Music City responded

Pam, we're thrilled to hear that your first experience with us was so positive! Buying your first Mercedes is a big deal, and we're glad we could make it memorable for you. Thank you for your kind words, and we look forward to serving you in the future!

September 25, 2024

Very nice sales force and they were very attended to my needs and I was very happy More

by rfaulkner50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
September 18, 2024

sales is great. inventory is ok. growing with no room TO GROW. service? A MONTH OUT!! seriously. need separate lane for car wash. logistics? not well coordi More

by pms2go
Recommend Dealer
Yes
Employees Worked With
Drew Davis
Sep 24, 2024 -

Mercedes-Benz of Music City responded

Thank you for your feedback, pms2go. We're glad to hear you had a positive experience with sales, but we recognize the concerns you've raised about our inventory and service logistics. We're actively working on improvements to enhance customer experiences, including better coordination and communication. Your insights are invaluable, and we appreciate your patience as we strive to make your visits more enjoyable. We hope to see you again soon!

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