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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
295 Reviews

295 Reviews of Mercedes-Benz of Morristown - Service Center

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January 22, 2021

Always great service very friendly staff nice friendly and comfortable atmosphere in the waiting room Also very clean My vehicle was also ready on time More

by mariaburns0131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Feb 09, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience with us.

January 02, 2021

Mercedes-Benz of Morristown at 34 Ridgedale Ave did an outstanding job. Something unfortunate happened to my vehicle and the company under the leadership of the Service Adviser Mr. WILLIE CALDWELL took c More

by silver_bullit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIAN DOYLE
Jan 14, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

December 15, 2020

Service is always impeccable. Willie Caldwell is the best advisor in the business, always treating you with efficiency and kindness. All Willie's clients consider him a friend. If Willie left, Mercedes Benz More

by tfb26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie and don't worry Willie is not going anywhere!

December 11, 2020

Excellent,friendly, efficient. Work was done on time as promised. Troy knows the vehicle and he addressed the requirements needed. I highly recommend this service center More

by Nadelnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Dec 26, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Troy and his Express Services department. Express Services are available Monday to Friday from 8:00AM to 3:00PM No Appointment Necessary!

December 04, 2020

Service department was exceptionally helpful as I spec’ed out and purchased MB winter wheels and tires for my AMG. Very happy with the result. More

by Winter Warrior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Dec 26, 2020 -

Mercedes-Benz of Morristown responded

Thank you for your recommendation. We are glad to hear that you had a great experience at Mercedes-Benz of Morristown!

November 16, 2020

This was my first service visit and Juiio and everyone else I came in contact with were friendly & curtious. Repairs were done correctly and on a timely basis. I’m quite pleaesed. More

by mwm1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereiea
Nov 17, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our friendly and competent staff!

November 12, 2020

We have been going to this dealer for the last 6 yrs.Prior we were happy with Mercedes of Newton but just happened that we moved to Morristown. Ed Salwan is the best. The whole team is friendly and More

by NURSING51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Nov 17, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 11, 2020

Great service as always.I brought my GL for routine Great service as always. I brought my GL for routine service and breaks check and replacement. Everything was done perfectly and on time. I’m very More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 17, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience!

November 06, 2020

Scheduled a service appointment due to a recall (sunroof)...Service was quick and very professional. Appreciate the service/professionalism of Alex Marshall, my assigned service representative More

by Aasmedberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marshall
Nov 07, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex Marshall and your experience with us!

November 05, 2020

My service was fantastic as usually, Alex is awesome, called to let him know whatt was going on with my truck , told me to bring it in and got my service done all in one day . Everything was great Tha More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marshall
Nov 07, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex Marshall and your experience with us.

Apr 07, 2022 -

Carolyn responded

Mercedes Benz of morristown Service Dept is awesome, Service was great and Alex is the absolute best service advisors.

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