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Mercedes-Benz of Morristown - Service Center
Morristown, NJ
306 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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306 Reviews of Mercedes-Benz of Morristown - Service Center
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June 16, 2022
Worst dealership experience in years. I believe they damaged my car - they cannot provide proof that they did not do so despite claiming evidence that they did not do it. They also I believe they damaged my car - they cannot provide proof that they did not do so despite claiming evidence that they did not do it. They also did not perform the work on the work order as described. I asked for proof and documentation to support their claims plus the name and contact information of the manager. They did not respond - only to a social media post. I disputed the charge on my credit card and now they are sending me bills and threatening finance charges. No thank you - I will not pay you for damaging my car and not performing the actions listed on the service order. I did not enjoy watching the "quick service" crew wiping down cars with dirty rags. More
by tripitz
Employees Worked With
June 15, 2022
Excellent service hands down! ) I highly recommend anyone who own a Mercedes Benz to visit Morristown Mercedes. Willie Caldwell was my service advisor and he's on point. ) I highly recommend anyone who own a Mercedes Benz to visit Morristown Mercedes. Willie Caldwell was my service advisor and he's on point. More
by Almalik0267
Employees Worked With
June 06, 2022
The service department at Morristown and MERCEDES is awesome add sound when is the best ever I recommend MERCEDES Morristown and Ed’s cell one very highly awesome add sound when is the best ever I recommend MERCEDES Morristown and Ed’s cell one very highly More
by jnewmar
Employees Worked With
Ed Salwan
May 30, 2022
Very accommodating As always they never disappoint. Our service advisors Alex and Willie are absolutely the best. I would not want to go anywhere else to have my car serviced! Our service advisors Alex and Willie are absolutely the best. I would not want to go anywhere else to have my car serviced! More
by Anabelle613
May 22, 2022
I know that my Mercedes' is receiving excellent service because if Alex Marshall my service manager. He had assumed total responsibility for maintaining g my car in excellent condition. He accommodates because if Alex Marshall my service manager. He had assumed total responsibility for maintaining g my car in excellent condition. He accommodates all my needs in a professional and kind manner. I trust him explicitly. More
by drgerrijoe
Employees Worked With
Alex Marshall
May 02, 2022
Willie my service advisor is professional, knowledgeable and a nice guy. He has been helping me service my S class for years. I would recommend him to anyone who wants excellent service with maintaining the and a nice guy. He has been helping me service my S class for years. I would recommend him to anyone who wants excellent service with maintaining their Mercedes Benz. More
by dsnyder
Employees Worked With
April 29, 2022
Best Mercedes’ center in NJ. Great service center. They always go out of their way to accommodate me. Great service center. They always go out of their way to accommodate me. More
by deeval821
Employees Worked With
April 28, 2022
Professional in every way. I was taken very quickly and was out of there in less than an hour. I was taken very quickly and was out of there in less than an hour. More
by wngarbarini
