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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
295 Reviews

295 Reviews of Mercedes-Benz of Morristown - Service Center

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June 15, 2022

Excellent service hands down! ) I highly recommend anyone who own a Mercedes Benz to visit Morristown Mercedes. Willie Caldwell was my service advisor and he's on point. More

by Almalik0267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

The service department at Morristown and MERCEDES is awesome add sound when is the best ever I recommend MERCEDES Morristown and Ed’s cell one very highly More

by jnewmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Jun 14, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Ed and your experience with us!

May 30, 2022

Very accommodating As always they never disappoint. Our service advisors Alex and Willie are absolutely the best. I would not want to go anywhere else to have my car serviced! More

by Anabelle613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo
Jun 14, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex and your experience with us!

May 22, 2022

I know that my Mercedes' is receiving excellent service because if Alex Marshall my service manager. He had assumed total responsibility for maintaining g my car in excellent condition. He accommodates More

by drgerrijoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
May 25, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex and your experience with us!

May 11, 2022

The best in customer service and focus. ..Troy is the best at taking care of customer needs. More

by jfkleadership
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Paris
May 25, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Troy and your experience with us!

May 02, 2022

Willie my service advisor is professional, knowledgeable and a nice guy. He has been helping me service my S class for years. I would recommend him to anyone who wants excellent service with maintaining the More

by dsnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie and your experience with us!

April 29, 2022

My service advisor with whom I have been dealing for more than 15 years, as usual did an excellent job getting my car serviced while I waited. More

by Jay Jeyarajah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
May 25, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

April 29, 2022

Best Mercedes’ center in NJ. Great service center. They always go out of their way to accommodate me. More

by deeval821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

April 28, 2022

Professional in every way. I was taken very quickly and was out of there in less than an hour. More

by wngarbarini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marshall
May 25, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

May 25, 2022 -

wngarbarini responded

Just leased another Mercedes from Morristown

April 09, 2022

Great job! Julio is a great service representative. Happy to have switched to this dealership. More

by hakhtar0027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherif Elfatatry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Julio and your experience with us!

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