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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
295 Reviews

295 Reviews of Mercedes-Benz of Morristown - Service Center

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June 06, 2023

Great service rep commmnication. Service seems completed very well Very easy dealing with service personnel. More

by hjdriesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
April 12, 2023

Great service and support. Paul Singh, our service advisor, is excellent. He is very knowledgeable, very helpful, and patient. He always follows up and takes care of the cus More

by J&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Paul and your experience with us!

March 14, 2023

I've been getting our cars serviced here for over a decade. Julio, my service advisor, is excellent. Always very helpful and I know he's going to take care of us. Prices are fair especially for the exc More

by Willtaylor37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Mar 21, 2023 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Julio and your experience with us!

March 08, 2023

Great service and very knowledgeable staff. I recommend this location very much. Always great advice and service performed on time. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Mar 21, 2023 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

February 14, 2023

If you need a service department that consistently delivers excellence, Morristown MB will never disappoint you. My service rep, Julio P and the rest of the team are professional and knowledgeable and More

by AEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Mar 21, 2023 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Julio and your experience with us!

January 04, 2023

As usual, the professional and courteous service, prompt scheduling of the service appointment, ‘real time’ informing of the service status, and timely completion of the service! More

by smikulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereira!
Jan 05, 2023 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

November 26, 2022

They take of the issues with your vehicle unlike Mercedes of Newton. Very professional establishment. More

by GoToMorristownStayAwayFromNewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

November 10, 2022

Herman Díaz is the most Professional and effective Service Manager of any dealerships I have dealt with and that is a long list. More

by rfledon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernández
Nov 16, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our Service Director Herman Diaz.

October 13, 2022

Julio Pereira is first class. Work was done as requested and they did all thetly could to accommodate me More

by Flippie Feldmuis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Perier
Nov 16, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Julio and your experience with us!

October 13, 2022

Everything starts with your Service Advisor. Ed Salwan is the best! Very professional and personable. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Nov 16, 2022 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Ed and your experience with us!