Mercedes-Benz of Morristown - Service Center

Service Alex did an amazing job. He is highly professional and friendly. He identified the issue very quickly and took care of all of our concerns. I highly r Alex did an amazing job. He is highly professional and friendly. He identified the issue very quickly and took care of all of our concerns. I highly recommend this dealership and Alex in particular for service. More

Perfect Willie was extremely accommodating and very professional. The repair was completed on time and to my satisfaction, That covers what I have to say as e Willie was extremely accommodating and very professional. The repair was completed on time and to my satisfaction, That covers what I have to say as everything was good More

Rear ended by pickup truck on 78 W in rush hour stop and go I have an immaculate custom C350W and am proud of it. Was only going to go to a MB auto body. The "tap" was almost $7k and MB Auto body shop of Morris I have an immaculate custom C350W and am proud of it. Was only going to go to a MB auto body. The "tap" was almost $7k and MB Auto body shop of Morristown NJ did a fantastic repair job and put up with my picky request for 1/4 inch trunk alignment that nobody could see but I knew. Luis Munguia actually seemed to want me to be happy with a perfect job and assured me the job wasn't done correctly unless I was 100% happy. He's very proactive and a professional shop manager. The auto body shop did a remarkable job of matching paint and tolerances for replacement parts. I am used to highly competent professional service and attitudes at Benz dealers and my experience at Morristown Benz auto body more than confirmed the Mercedes Benz standards. Timing of appointments made to my schedule. Price rating below is not applicable as insurance covered 100% David Bickel CFO Christine Valmy Inc More

Definite improvement I’d stopped taking my 2013 S to Mercedes of Morristown some time ago because they’d done a very inadequate job on work. Happy to say that they’ve real I’d stopped taking my 2013 S to Mercedes of Morristown some time ago because they’d done a very inadequate job on work. Happy to say that they’ve really turned things around and focused on improving service and customer experience. Would definitely recommend now. More

Scheduled service Julio is always the best. Great service also from the loaner guys! Why do I need a 25 word minimum? Ridiculous! La la la la. Julio is always the best. Great service also from the loaner guys! Why do I need a 25 word minimum? Ridiculous! La la la la. More

Example of Standing by customers When it comes to service and class, it is difficult to beat Morristown Mercedes Benz. With a warranty expired by 6 months and a very expensive repair When it comes to service and class, it is difficult to beat Morristown Mercedes Benz. With a warranty expired by 6 months and a very expensive repair due to a faulty engine component, my service advisor took care of it in 24 hrs with a free repair cleared by MBNA and a car loaner! Outstanding! More

Service done right Alex Marshall did a great job of getting me in assessing the problem and returning the car in a timely manner. I could not be more satisfied. Alex Marshall did a great job of getting me in assessing the problem and returning the car in a timely manner. I could not be more satisfied. More

Convenient location Good people, clean and very much in order. Immediate customer service attention and loaners are very clean. Great service advisor (Alex Marshall) Th Good people, clean and very much in order. Immediate customer service attention and loaners are very clean. Great service advisor (Alex Marshall) Thank you. Betsy Galarza More

Far above the rest Mercedes of Morristown, goes above and beyond to make purchasing and servicing a car an enjoyable experience. Clinton Vail, in the sales depar Mercedes of Morristown, goes above and beyond to make purchasing and servicing a car an enjoyable experience. Clinton Vail, in the sales department is like working with the family member. He goes above and beyond to make sure it is an unforgettably a wonderful experience. Shaun, in the finance department was patient and thorough. I appreciated the suggestions he made on purchasing preventative maintenance. Anytime I've had my vehicle serviced, there is never a wait and the warm friendly staff always go above and beyond to make it as simple as possible. There are other Mercedes dealerships, but none quite like this! More

The best of the best! After having a minor accident I called my service advisor Jeff D'Angelo about getting in to check the road worthiness and get an estimate from the bod After having a minor accident I called my service advisor Jeff D'Angelo about getting in to check the road worthiness and get an estimate from the body shop. He told me to be there Monday morning and he'd take care of me. They had me in and out in 1 1/2 hours. More