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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
296 Reviews

296 Reviews of Mercedes-Benz of Morristown - Service Center

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December 14, 2019

Called at 10:30 in the morning.I was told I could bring Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was do More

by New Car
Recommend Dealer
Yes
Employees Worked With
Julio Pereria. Service Advisor
Dec 14, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your recommendation. We appreciate your comments about our Express Service! Thank you. For more information on what services are available through our Express Service dept please visit https://www.mbmnj.com/mercedes-benz-express-service

December 07, 2019

Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim More

by Jets
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your recommendation. We appreciate your comments about our professionalism.You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 24, 2019

Troy P@Morristown MB provided me with excellent and knowledgeable service. He exceeded all my expectations. I was a bit nervous as I recently moved from out of state and had been with my service More

by Cargal
Recommend Dealer
Yes
Employees Worked With
Troy Pais
Nov 25, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about Troy Pais exceeding your expectations. We are also glad that you have found a new home for your Mercedes-Benz!

November 18, 2019

Professional, courteous staff, very neat and clean environment . Exceptional waiting area with refreshments in very clean space. Service finished very quickly in spite of apparent heavy workload. More

by Plt30068
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about our neat and clean facility.

November 12, 2019

Profesional and experienced support. The job was done properly and the car was ready on time. We had also a follow up to check how the car was performing. More

by Vaao34
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 08, 2019

Made sure an air leak was not due to a rim issue. Gave a thorough look instead of just saying rim needs to be replaced. More

by PA
Recommend Dealer
Yes
Employees Worked With
Troy Pais
Nov 15, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 07, 2019

Complete Service A in under an hour through Express Service. All that plus car wash and clean interior. Excellent, excellent service second to none. Kudos to Ed Salwan and the Service Team. More

by MB
Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Nov 15, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your comments about Ed Salwan and our service team. We really appreciate it. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 06, 2019

Alex Marshall is a really great service rep. Has been with MB of Morristown for quite sometime. Always provides a full explanation of service and costs. I highly recommend Alex Marshall. More

by JGood
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Nov 07, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is great when our current customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about Alex Marshall!

October 29, 2019

Easy to get service scheduled and arrange for a loaner car. Repair (replace recalled air bags) completed 20 minutes before promised time I had requested. More

by INC
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

October 28, 2019

Julio is great! He addresses every issue and informs me of others I am not aware of. Facilities are comfortable. Great job. Keep it going More

by Tiger
Recommend Dealer
Yes
Employees Worked With
Julio pereira
Nov 02, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is a pleasure when our current clients choose to write a review so our future clients can see what we all about. Thank you! We appreciate your comments about Julio and our facility!

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