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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
296 Reviews

296 Reviews of Mercedes-Benz of Morristown - Service Center

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February 26, 2020

As usual, my service. Writer, Julio Pereira, did an outstanding job. The loaner was ready when I arrived and the service was completed early the next day. More

by aritter8100
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Pereira
Mar 01, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience and Julio in particular.

February 22, 2020

Awesome and honest service. Told me one tire needed replacement, the rest were still ok. Also, told me what to expect in next 10k miles or so. Have had my cats serviced here since 2007 and their servic More

by Paweiner
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Mar 01, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience.

February 17, 2020

Willie was great as he has always been since I have been servicing my car with them. He patiently explained what was to be done, and had it completed promptly. More

by antho848
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie Caldwell!

February 06, 2020

Mercedes Benz of Morristown is the best. I’ve bought 3 cars from them over a 20 year period. All of the servicing of the vehicles has been done by their highest quality white glove service center. Even wh More

by Sarahburt
Recommend Dealer
Yes
Employees Worked With
Eddie Salwan
Feb 10, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown for such a long time and thank you for your recommendation. We appreciate your comments about our sales and service departments!

February 01, 2020

Paul, my service advisor is great...courteous, knowledgeable and patient...willing to take the time to explain what service is needed and why, so you as the customer Are informed and can make a de More

by Ph.chung
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our service writer Paul Singh!

January 31, 2020

Service Rep - Alex Marshall Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and dir More

by JGood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Feb 05, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service writer Alex Marshall and our dealership.

January 24, 2020

MBM has wonderful service advisors as well as a first class operation . I’ve been a customer for over 20 yrs and highly recommend them. More

by ginny
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Cohen
Jan 27, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our wonderful service advisors and our first class operation!

January 23, 2020

Best customer service Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! More

by DEENA9213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Jan 27, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex Marshall's customer service!

January 21, 2020

Awesome experience, very easy to request device on 2 new tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebat More

by Stasia1818
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your awesome experience!

January 02, 2020

Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is More

by LG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our No Appointment Necessary Express Service Dept. Follow this link to see the services available through our Express Service department https://www.mbmnj.com/mercedes-benz-express-service

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