Mercedes-Benz of Morristown - Service Center
Morristown, NJ
296 Reviews of Mercedes-Benz of Morristown - Service Center
As usual, my service. Writer, Julio Pereira, did an outstanding job. The loaner was ready when I arrived and the service was completed early the next day. outstanding job. The loaner was ready when I arrived and the service was completed early the next day. More
Awesome and honest service. Told me one tire needed replacement, the rest were still ok. Also, told me what to expect in next 10k miles or so. Have had my cats serviced here since 2007 and their servic replacement, the rest were still ok. Also, told me what to expect in next 10k miles or so. Have had my cats serviced here since 2007 and their service is what keeps me buying and leasing from this dealership More
Willie was great as he has always been since I have been servicing my car with them. He patiently explained what was to be done, and had it completed promptly. servicing my car with them. He patiently explained what was to be done, and had it completed promptly. More
Mercedes Benz of Morristown is the best. I’ve bought 3 cars from them over a 20 year period. All of the servicing of the vehicles has been done by their highest quality white glove service center. Even wh cars from them over a 20 year period. All of the servicing of the vehicles has been done by their highest quality white glove service center. Even when the warranty expires I still take my car to them because they totally have my trust. I moved recently to Manhattan but still take my car to MBM. Highly recommend. More
Paul, my service advisor is great...courteous, knowledgeable and patient...willing to take the time to explain what service is needed and why, so you as the customer Are informed and can make a de knowledgeable and patient...willing to take the time to explain what service is needed and why, so you as the customer Are informed and can make a decision if the service is needed or can be postponed to your next trip...highly recommended More
Service Rep - Alex Marshall Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and dir Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and direct with his advice and opinion regarding my MB cars. Alex consistently delivers beyond expectations in all areas. He is one of the reasons I have continued to use this dealership. Overall, this dealership is a first-class operation. More
MBM has wonderful service advisors as well as a first class operation . I’ve been a customer for over 20 yrs and highly recommend them. class operation . I’ve been a customer for over 20 yrs and highly recommend them. More
Best customer service Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! More
Awesome experience, very easy to request device on 2 new tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebat tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebate with out asking for it. More
Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is always professional, friendly and efficient. More