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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
295 Reviews

295 Reviews of Mercedes-Benz of Morristown - Service Center

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August 14, 2020

Great job. Very responsive and quick turnaroundHighly Great job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car rea More

by johnandlenore
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pais five stars
Aug 18, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

August 13, 2020

I like the pick up and drop off service that Mercedez provides. It’s really convenient for the customers especially during the pandemic. Excellent service and great job! More

by chinni.tung
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
Aug 18, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience!

July 29, 2020

I’m not from the area but had a broken moonroof window that needed to be fixed before returning to Boston. I was very impressed by everyone at MB of Morristown. Incredibly efficient, friendly and transpar More

by JessieD
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Aug 03, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your efficient and friendly service experience!

July 28, 2020

Service is Outstanding Excellent Advisor - Alex Marshall. Quality Workmanship. Friendly and Knowledgeable Staff. Having owned seven Mercedes-Benz, and having lived throug More

by D Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Aug 03, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! We appreciate your comments about your service advisor Alex Marshall. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

July 08, 2020

Pleasant adviser who explained simply what was needed. Service was done in a timely manner. My experience has always been an excellent experience. Happy customer, thank you, T Mellina More

by Tommellina
Recommend Dealer
Yes
Employees Worked With
Chris Kielyk
Jul 16, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Chris Zielyk your service advisor.

June 17, 2020

We had to get our car serviced in the middle of covid. Willie, our service manager went over and beyond to help us. Excellent customer ethic! More

by 22yearoldclient
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherif Elfatatry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

March 06, 2020

I email Julio Pereira - service advisor about work being needed on my SUV. Ten mins later I get a response addressing my needs! Fantastic service More

by Mmacaniff
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Mar 09, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Julio's fantastic customer service. Thank you!

February 29, 2020

Great service, my service advisor Willie, went to great lengths to keep me informed as to the progress of the repair once it had been uncovered. They provided a loaner car at no charge with no hassles. More

by Stasia1818
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your great service experience and Willie in particular.

February 28, 2020

Courteous and expedient service. Large, clean and well appointed and stocked waiting area. Excellent and friendly service rep. Expedient check out. Car washed, as usual. More

by Powermacuser1
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our accommodating customer lounge and friendly staff.

February 26, 2020

As usual, my service. Writer, Julio Pereira, did an outstanding job. The loaner was ready when I arrived and the service was completed early the next day. More

by aritter8100
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Pereira
Mar 01, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience and Julio in particular.

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