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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.7
292 Reviews

292 Reviews of Mercedes-Benz of Morristown - Service Center

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November 16, 2024

I have a question. I just had my 2021 Mercedes C300 serviced by you. This is the first time I had it serviced since just recently purchasing the vehicle. My last two ca More

by prague94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Caldwell III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Mercedes-Benz of Morristown responded

Yes we regularly provide an inspection report with our services. We are sorry that you did not receive yours. Willie will get that to you. Thank you for your patience.

November 09, 2024

Mercedes-Benz of Morristown delivers a wonderful customer experience, always helpful, courteous and professional. Best around. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pais
Nov 11, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently have a positive experience with us at Mercedes-Benz of Morristown. Our team takes pride in being helpful, courteous, and professional, and it’s wonderful to know that this commitment makes a difference. Your feedback inspires us to keep providing the best service possible. Thank you for choosing us, and we look forward to serving you again!

October 31, 2024

Always premier service. Wouldn’t go any place else. My long time advisor is top notch . More

by ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your kind words and continued trust in Mercedes-Benz of Morristown! We’re thrilled to hear that you consistently receive premier service and that your long-time advisor continues to exceed your expectations. It’s customers like you who make our work so rewarding, and we truly appreciate your loyalty. If there’s anything more we can do for you, or if you ever have any questions, please don’t hesitate to reach out. We look forward to providing you with exceptional service for many years to come.

October 16, 2024

It’s been a pleasure dealing with Morristown Mercedes Benz dealership for service. It was easy to make an appointment and arrange for a loaner car. My service advisor Ed was communicative and helpful. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed was my service advisor
Oct 19, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a smooth and enjoyable service visit at Mercedes-Benz of Morristown. It’s wonderful to know that Ed was able to provide you with the excellent communication and assistance you deserve. We truly value your recommendation and look forward to continuing to meet your needs with the same high level of service. Should you need anything in the future, please don’t hesitate to reach out.

October 11, 2024

Outstanding in every way. I’m my opinion and that’s fifteen words as requested More

by kathleentruddymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex the King Marshall
September 23, 2024

Excellent all-around listening, updating, and providing wonderful info. and follow ups through the entire service process. Highly recommended to all. More

by Mr. Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
September 14, 2024

Paul Singh - provided excellent/professional service. Helped resolve vehicle issues quickly. Very knowledgeable and courteous. High recommend seeing Paul Singh in the service department for all your serv More

by Hemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Excellent service, Friendly manner, all team Very much appreciated . We are very pleased with the whole process More

by ramnikd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Service was efficiently, on time, and at a reasonable price. I would highly recommend them to anyone. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

May 25, 2024

The process of bringing the car for service into the service area, giving the information to the signing in person is a model of efficinecy. More

by MBM Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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