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Mercedes-Benz of Morristown

Morristown, NJ

4.5
364 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 364 reviews

April 21, 2021

That was a great service as usual.I brought my vehicle That was a great service as usual. I brought my vehicle for 80K service. Everything was done on time . I am very satisfied with the service and Chri More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
Apr 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Chris and your experience with us.

April 20, 2021

The service department is why I keep buying Mercedes. I can always count on them to be there for me and my family. It’s been over 20 years and I am very happy with the group that provides excellent service More

by Lorraine.Mocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherif Elfatatry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marshal
Apr 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your patronage and your comments about your service advisor Alex Marshall.

April 15, 2021

Willie and the team are always very helpful. Once again they took care of my needs. Willie answered all my questions and made sure I was totally satisfied. More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! We appreciate your comments about your service advisor Wille Caldwell. You can self-schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

April 09, 2021

Willie Caldwell is the best Service Manager we’ve ever worked with! Always satisfied and confident that the right work is getting done and done right. More

by Peter S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Willie Caldwell.

April 02, 2021

Julio took care of us and provided great and professional service. He got my car in for service and was done in the time given. No issues. More

by Harry S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Apr 19, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Julio Pereira.

March 17, 2021

Good service. Detailed description of work done. NEVER SOLICIT UNNECESSARY WORK. Always get clean car back. Thank you very much for every body’s work. More

by Yuehfang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you.

March 17, 2021

Eddie is a very knowledgeable service representative. He is courteous, friendly and always keeps me informed. With him, I always feel I am being well advised and fairly treated. More

by Ahasiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie salwan
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. We appreciate your comments about your experience and your advisor Ed Salwan.

March 16, 2021

I have been coming to Morristown MB service for over 5 years and they continue to deliver the quality and the professionalism that I expect in a service team! Kudos Julio, my service advisor and the entir More

by AEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. We appreciate you patronage and your comments about your advisor Julio.

March 07, 2021

Julio Pereira at Mercedes of Morristown is the best of the best! I called about bringing the car in for service and he was prompt and responsive and makes it easy. He’s a pleasure to deal with every tim More

by Eric G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. We appreciate your comments about your advisor Julio.

March 06, 2021

I got a flat on 287 and Willie sent someone within 15 minutes to put a donut on so I could get to the service station safely. He quickly realized the tire I needed wasn’t in stock until the delivery cam More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

You are very welcome! Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! We are glad to hear that Willie made the best out of a bad situation.

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