Mercedes-Benz of Morristown

Quick & great customer service! Julio accommodated me hat day. Everything was discussed with me & I was satisfied! Thank you for the great customer service ! My car was washed a Julio accommodated me hat day. Everything was discussed with me & I was satisfied! Thank you for the great customer service ! My car was washed after service! All staff from dropped of area are friendly & accomodating.. The area is clean. More

Perfect service Ziad Shehady was very helpful throughout the process. He is extremly kind and went above and beyond to make it an enjoyable experience, even doing mor Ziad Shehady was very helpful throughout the process. He is extremly kind and went above and beyond to make it an enjoyable experience, even doing more than was required of him. The service is superior. More

Great experience, from start to finish! It was a pleasure to purchase a car with Ziad's assistance. He is extremely courteous, listened to what my wife and I were interested in, and was abl It was a pleasure to purchase a car with Ziad's assistance. He is extremely courteous, listened to what my wife and I were interested in, and was able to provide us with a fair deal on a GLS 450. We visited the dealer with our 4 year old son, and Ziad expertly accommodated us and our child. He is genuine, and my wife and I did not feel any sort of pressure to buy, which we sincerely appreciated. He explained all of the functions and features of the car well, and took his time in showing us how to use the Comand system as well as other controls the day we took the car home. It was a surprisingly enjoyable experience, and I would not only highly recommend him, but will definitely be a returning customer in the future. Thank You Ziad! More

Exceptional Our advisor Willie Caldwell at Mercedes Benz of Morristown is outstanding!His attention to detail and callbacks is on point.He has a great personalit Our advisor Willie Caldwell at Mercedes Benz of Morristown is outstanding!His attention to detail and callbacks is on point.He has a great personality and is a pleasure to deal with.He is an asset to Mercedes Benz of Morristown. More

Excellent Service with A Smile Every time I pull in the service driveway, I always greeted with a smile. Willie Caldwell my service representative has been so gracious, professiona Every time I pull in the service driveway, I always greeted with a smile. Willie Caldwell my service representative has been so gracious, professional, and always greet me with a smile. He always explain what's being done with my car while waiting, and very accommodating. I have been so impressed with the service from the staffs. More

Mercedes Benz Service center ONLY While my relationship with this service center started out rocky, it ended on a good note. Willie was my primary point of contact and was always a ple While my relationship with this service center started out rocky, it ended on a good note. Willie was my primary point of contact and was always a pleasure to work with. He made sure my car was fixed quickly and always had a loaner available for me. He answered all my questions and if he was unsure of an answer he was quick to provide one. Each visit to the service department was a pleasure. Joe, one of the gentlemen that drives the cars was also a huge asset to the organization. He always took the time to speak to me, get to know me, and again make each visit enjoyable. More

Great Experience I am confident that my car is very well maintained at this dealership. Alex, my service adviser tells me exactly what I should do and what job could w I am confident that my car is very well maintained at this dealership. Alex, my service adviser tells me exactly what I should do and what job could wait. I have a 2006 Mercedes and because of the regular maintenance, I never had any problem yet. The car looks and run great. More

Always above what 's expected I 'm always greeted my pleasant people from the time I pull into the parking lot until i leave. And Willie I can't say enough about the service he pro I 'm always greeted my pleasant people from the time I pull into the parking lot until i leave. And Willie I can't say enough about the service he provides he is always professional and pleasant about his job. My experience has been good from the Lady who cleans the coffee area to the Ladies you pay for your services!!!! More

Mercedes Benz of Morristown means excellent service. Mercedes Benz of Morristown is an exceptional dealer. The service department is outstanding as are the sales and auto body departments. I have servi Mercedes Benz of Morristown is an exceptional dealer. The service department is outstanding as are the sales and auto body departments. I have serviced my cars, I have referred family and friends as well. More

Outstanding customer experience!! Always!!! I love visiting my service rep Willie he always takes care of me and goes above and beyond to provide me an outstanding customer experience. I love visiting my service rep Willie he always takes care of me and goes above and beyond to provide me an outstanding customer experience. More