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Mercedes-Benz of Morristown

Morristown, NJ

4.5
365 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 365 reviews

January 10, 2020

Stay away from this Dealership, I was looking at a car with 80K MSRP (2019 GLE43 AMG) they offered me a ok price and when I asked for another thousand off the price , Sales manager increased the price by More

by Sema
Recommend Dealer
No
Employees Worked With
Sherif Elfatatry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Mercedes-Benz of Morristown responded

We are sorry that you were disappointed with your visit. Please contact me at 973-525-1929 or rob@mbmnj.com at your earliest convenience. Sincerely, Rob Bojarun

Jan 27, 2020 -

Mercedes-Benz of Morristown responded

.

January 02, 2020

Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is More

by LG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our No Appointment Necessary Express Service Dept. Follow this link to see the services available through our Express Service department https://www.mbmnj.com/mercedes-benz-express-service

December 14, 2019

Called at 10:30 in the morning.I was told I could bring Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was do More

by New Car
Recommend Dealer
Yes
Employees Worked With
Julio Pereria. Service Advisor
Dec 14, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your recommendation. We appreciate your comments about our Express Service! Thank you. For more information on what services are available through our Express Service dept please visit https://www.mbmnj.com/mercedes-benz-express-service

December 07, 2019

Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim More

by Jets
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your recommendation. We appreciate your comments about our professionalism.You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 24, 2019

Troy P@Morristown MB provided me with excellent and knowledgeable service. He exceeded all my expectations. I was a bit nervous as I recently moved from out of state and had been with my service More

by Cargal
Recommend Dealer
Yes
Employees Worked With
Troy Pais
Nov 25, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about Troy Pais exceeding your expectations. We are also glad that you have found a new home for your Mercedes-Benz!

November 18, 2019

Professional, courteous staff, very neat and clean environment . Exceptional waiting area with refreshments in very clean space. Service finished very quickly in spite of apparent heavy workload. More

by Plt30068
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about our neat and clean facility.

November 12, 2019

Profesional and experienced support. The job was done properly and the car was ready on time. We had also a follow up to check how the car was performing. More

by Vaao34
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 08, 2019

Made sure an air leak was not due to a rim issue. Gave a thorough look instead of just saying rim needs to be replaced. More

by PA
Recommend Dealer
Yes
Employees Worked With
Troy Pais
Nov 15, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 07, 2019

Complete Service A in under an hour through Express Service. All that plus car wash and clean interior. Excellent, excellent service second to none. Kudos to Ed Salwan and the Service Team. More

by MB
Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Nov 15, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your comments about Ed Salwan and our service team. We really appreciate it. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 06, 2019

Alex Marshall is a really great service rep. Has been with MB of Morristown for quite sometime. Always provides a full explanation of service and costs. I highly recommend Alex Marshall. More

by JGood
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Nov 07, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is great when our current customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about Alex Marshall!

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