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Mercedes-Benz of Morristown

Morristown, NJ

4.5
364 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 364 reviews

February 26, 2021

Excellent environment and great experience. Highly recommend mercedes vehicles. Service was easy to schedule very accommodative. Loaner car and drop off made it super simple. More

by Lisa E400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. We appreciate your comments about your experience.

February 17, 2021

Willie is the best !! Always goes above and beyond!!! Very thankful he is my service rep !!! Give him a raise!!! Thanks for your time today More

by Cpikiell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie Caldwell and your experience with us!

February 05, 2021

Excellent service. Just confusing when they sent a text for a bill requesting payment for money I didn’t owe. Once they correct that glitch, they have the best service of all More

by NANCY3HCR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self-schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

February 04, 2021

Excellent overall service! Promptly scheduled appointment, no unnecessary waiting, fully explained what needed to be done, how long it would take to complete the necessary work, and prompt notifi More

by smikulski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Feb 09, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you.

January 22, 2021

Always great service very friendly staff nice friendly and comfortable atmosphere in the waiting room Also very clean My vehicle was also ready on time More

by mariaburns0131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Feb 09, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience with us.

January 02, 2021

Mercedes-Benz of Morristown at 34 Ridgedale Ave did an outstanding job. Something unfortunate happened to my vehicle and the company under the leadership of the Service Adviser Mr. WILLIE CALDWELL took c More

by silver_bullit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIAN DOYLE
Jan 14, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

December 15, 2020

Service is always impeccable. Willie Caldwell is the best advisor in the business, always treating you with efficiency and kindness. All Willie's clients consider him a friend. If Willie left, Mercedes Benz More

by tfb26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie and don't worry Willie is not going anywhere!

December 11, 2020

Excellent,friendly, efficient. Work was done on time as promised. Troy knows the vehicle and he addressed the requirements needed. I highly recommend this service center More

by Nadelnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Dec 26, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Troy and his Express Services department. Express Services are available Monday to Friday from 8:00AM to 3:00PM No Appointment Necessary!

December 04, 2020

Service department was exceptionally helpful as I spec’ed out and purchased MB winter wheels and tires for my AMG. Very happy with the result. More

by Winter Warrior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Dec 26, 2020 -

Mercedes-Benz of Morristown responded

Thank you for your recommendation. We are glad to hear that you had a great experience at Mercedes-Benz of Morristown!

November 16, 2020

This was my first service visit and Juiio and everyone else I came in contact with were friendly & curtious. Repairs were done correctly and on a timely basis. I’m quite pleaesed. More

by mwm1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereiea
Nov 17, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our friendly and competent staff!

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