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Mercedes-Benz of Morristown

Morristown, NJ

Overview
Employees
Reviews
Vehicles
4.5
366 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 366 reviews

December 04, 2024

Best service, best team! Troy - Excellent service man who knows his job very well! Great! More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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Dec 06, 2024 -

Mercedes-Benz of Morristown responded

Thank you for your fantastic feedback! We're thrilled to hear that Troy provided you with excellent service and showcased his expertise. It's always our goal to deliver top-notch customer care, and we're glad Troy made such a positive impression. We truly appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Mercedes-Benz of Morristown!

November 26, 2024

Best Mercedes Benz Service! ! There are two Mercedes Benz closer to where I live but I prefer to travel to Morristown for my service. The prices are fair and the service is excel More

by sharmaineswan71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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Dec 02, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your fantastic feedback! It truly means the world to us that you choose to travel to Mercedes-Benz of Morristown for your service needs, even with other locations closer to you. Providing fair pricing and excellent service at every step from our reception team to our advisors is always our top priority, and we’re thrilled to know we’ve consistently met your expectations. We’re honored to have earned your trust and loyalty. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know. We look forward to continuing to serve you for years to come!

November 21, 2024

The entire staff were Very professional. The many text messages provided great communication on the status of our car. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pais
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Dec 02, 2024 -

Mercedes-Benz of Morristown responded

Thank you for taking the time to share your experience! We’re delighted to hear that our team’s professionalism and communication stood out during your visit. Keeping our customers informed with timely updates is something we take pride in, and it’s wonderful to know you found it helpful. We truly appreciate your kind words and your trust in Mercedes-Benz of Morristown. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 16, 2024

I have a question. I just had my 2021 Mercedes C300 serviced by you. This is the first time I had it serviced since just recently purchasing the vehicle. My last two ca More

by prague94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Caldwell III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Mercedes-Benz of Morristown responded

Yes we regularly provide an inspection report with our services. We are sorry that you did not receive yours. Willie will get that to you. Thank you for your patience.

November 09, 2024

Mercedes-Benz of Morristown delivers a wonderful customer experience, always helpful, courteous and professional. Best around. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pais
Report | Print
Nov 11, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently have a positive experience with us at Mercedes-Benz of Morristown. Our team takes pride in being helpful, courteous, and professional, and it’s wonderful to know that this commitment makes a difference. Your feedback inspires us to keep providing the best service possible. Thank you for choosing us, and we look forward to serving you again!

October 31, 2024

Always premier service. Wouldn’t go any place else. My long time advisor is top notch . More

by ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your kind words and continued trust in Mercedes-Benz of Morristown! We’re thrilled to hear that you consistently receive premier service and that your long-time advisor continues to exceed your expectations. It’s customers like you who make our work so rewarding, and we truly appreciate your loyalty. If there’s anything more we can do for you, or if you ever have any questions, please don’t hesitate to reach out. We look forward to providing you with exceptional service for many years to come.

October 22, 2024

This is not our first purchase from Kaushal Shah. He continues to provide excellent customer service. More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Mercedes-Benz of Morristown responded

Thank you for your continued trust and for sharing your positive experience with us! We truly appreciate your loyalty and are thrilled to hear that Kaushal Shah has consistently provided excellent customer service. Our team is dedicated to ensuring a smooth and satisfying experience for every client, and it’s wonderful to know that Kaushal has been able to meet your expectations. We look forward to serving you again in the future!

October 16, 2024

It’s been a pleasure dealing with Morristown Mercedes Benz dealership for service. It was easy to make an appointment and arrange for a loaner car. My service advisor Ed was communicative and helpful. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed was my service advisor
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Oct 19, 2024 -

Mercedes-Benz of Morristown responded

Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a smooth and enjoyable service visit at Mercedes-Benz of Morristown. It’s wonderful to know that Ed was able to provide you with the excellent communication and assistance you deserve. We truly value your recommendation and look forward to continuing to meet your needs with the same high level of service. Should you need anything in the future, please don’t hesitate to reach out.

October 11, 2024

Outstanding in every way. I’m my opinion and that’s fifteen words as requested More

by kathleentruddymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex the King Marshall
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September 23, 2024

Excellent all-around listening, updating, and providing wonderful info. and follow ups through the entire service process. Highly recommended to all. More

by Mr. Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
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