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Mercedes-Benz of Morristown

Morristown, NJ

4.7
390 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 390 reviews

May 17, 2025

Responsive, polite, trustworthy. Have been using them for a long time- they are really excellent! More

by sjbarer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
May 21, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the kind words! We’re honored to have earned your trust over the years and truly appreciate your continued loyalty to Mercedes-Benz of Morristown. It’s great to hear that you find our team to be responsive, polite, and trustworthy—qualities we take great pride in delivering every day. Your recognition means a lot to us, and we’re thrilled to know you consider our service really excellent. We look forward to continuing to provide you with the high level of care you’ve come to expect!

May 15, 2025

Dropped off my in the night drop and the dealer called me one minute after opening to confirm the work. Car was ready in a few hours and spotlessly clean! More

by charlesalawson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the great review! We’re so glad to hear that your experience with Mercedes-Benz of Morristown was smooth and efficient from start to finish. It’s great to know that after using our night drop, you received a call just one minute after opening to confirm the work—our team prides itself on prompt and professional communication. We’re also happy your car was ready in just a few hours and returned spotlessly clean. That’s the level of service and attention to detail we aim to provide every time. Thank you for choosing Mercedes-Benz of Morristown!

May 09, 2025

Great service at this dealership and service assistant from Alex. Have been working with them for few years and nothing changed.Thanks More

by yarn.shift.7p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 21, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words and continued loyalty! We’re so glad to hear you’ve consistently received great service at Mercedes-Benz of Morristown, and that Alex has been a dependable and helpful service assistant over the years. It’s wonderful to know that even after working with us for a few years, you feel that nothing has changed when it comes to the quality and consistency of your experience. We truly appreciate your trust and look forward to serving you for many more years to come!

April 29, 2025

My service advisor Troy Pais did it again Professional answer all my questions and took care of everything! More

by marisolgrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the great feedback! We're thrilled to hear that your service advisor, Troy Pais, did it again—delivering the high level of care and professionalism you’ve come to expect. It’s wonderful to know he was able to answer all your questions and take care of everything. At Mercedes-Benz of Morristown, we take pride in providing exceptional service every time, and Troy is a great example of that commitment. We truly appreciate your continued trust and look forward to your next visit!

April 21, 2025

Great client service Very helpful and accommodating Always a pleasure going for service. They are very competent More

by Fvcgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the kind words! We’re thrilled to hear that you consistently receive great client service at Mercedes-Benz of Morristown. Our team takes pride in being helpful, accommodating, and competent, and it’s wonderful to know that it's always a pleasure when you come in for service. Your continued trust means a lot to us, and we look forward to welcoming you back for your next visit!

April 09, 2025

Julio is the best, he is very good with me every time I call it’s always come never have to wait More

by ivory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio
Apr 23, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the great review! We’re so glad to hear that Julio is the best and that he consistently provides such attentive service every time you call Mercedes-Benz of Morristown. It’s great to know that your experience is always calm and efficient, and that you never have to wait. We truly appreciate your kind words and your continued trust. We look forward to assisting you again soon!

March 27, 2025

We are MBM customers for over 25 years and have had great experience. Scott K, Kaushal S and Julio P are excellent professionals. More

by ravibokkareddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Morristown responded

Thank you so much for your loyalty and support over the past 25 years! We’re truly honored to have you as part of the Mercedes-Benz of Morristown family. It’s wonderful to hear that you’ve consistently had a great experience, and we’re proud to have team members like Scott K, Kaushal S, and Julio P, who are dedicated to delivering excellent professional service. Your trust means the world to us, and we look forward to continuing to exceed your expectations for years to come!

March 25, 2025

Alex was amazing and a pleasure to work with. My car was repaired to perfection! More

by Agnes B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 31, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words! We're so glad to hear that Alex was amazing and a pleasure to work with—he’s a valued member of our team here at Mercedes-Benz of Morristown. It’s great to know your car was repaired to perfection, as our service team takes pride in delivering the highest quality work. We truly appreciate your feedback and look forward to assisting you again in the future!

March 24, 2025

Mercedes-Benz of Morristown did an outstanding job with the sale of my 2021 GLE 450. The entire experience was smooth, enjoyable, and completely stress-free. Nayem Hossain, my sales representative, was esp More

by anthony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nayem Hossain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your outstanding review and for choosing Mercedes-Benz of Morristown for the purchase of your 2021 GLE 450! We're thrilled to hear that your experience was smooth, enjoyable, and completely stress-free. It’s wonderful to know that Nayem Hossain provided professional, knowledgeable, and genuinely helpful service throughout the process—he truly exemplifies our commitment to excellence. Your high recommendation and kind words mean so much to us. We're grateful for the opportunity to provide you with a fantastic dealership experience, and we look forward to serving you again in the future!

March 20, 2025

My representative, Willie Caldwell, is always professional and lets you know that, as a customer, you come first. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words and for being a valued customer of Mercedes-Benz of Morristown! We're so pleased to hear that Willie Caldwell continues to provide professional service and makes you feel like a top priority—just as every customer should. Delivering a first-class experience is what we strive for, and it’s great to know Willie exemplifies that commitment. We truly appreciate your feedback and look forward to serving you again!

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