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Mercedes-Benz of Morristown

Morristown, NJ

Overview
Employees
Reviews
Vehicles
4.7
387 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 387 reviews

April 29, 2025

My service advisor Troy Pais did it again Professional answer all my questions and took care of everything! More

by marisolgrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 21, 2025

Great client service Very helpful and accommodating Always a pleasure going for service. They are very competent More

by Fvcgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the kind words! We’re thrilled to hear that you consistently receive great client service at Mercedes-Benz of Morristown. Our team takes pride in being helpful, accommodating, and competent, and it’s wonderful to know that it's always a pleasure when you come in for service. Your continued trust means a lot to us, and we look forward to welcoming you back for your next visit!

April 09, 2025

Julio is the best, he is very good with me every time I call it’s always come never have to wait More

by ivory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio
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Apr 23, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the great review! We’re so glad to hear that Julio is the best and that he consistently provides such attentive service every time you call Mercedes-Benz of Morristown. It’s great to know that your experience is always calm and efficient, and that you never have to wait. We truly appreciate your kind words and your continued trust. We look forward to assisting you again soon!

March 27, 2025

We are MBM customers for over 25 years and have had great experience. Scott K, Kaushal S and Julio P are excellent professionals. More

by ravibokkareddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Mercedes-Benz of Morristown responded

Thank you so much for your loyalty and support over the past 25 years! We’re truly honored to have you as part of the Mercedes-Benz of Morristown family. It’s wonderful to hear that you’ve consistently had a great experience, and we’re proud to have team members like Scott K, Kaushal S, and Julio P, who are dedicated to delivering excellent professional service. Your trust means the world to us, and we look forward to continuing to exceed your expectations for years to come!

March 25, 2025

Alex was amazing and a pleasure to work with. My car was repaired to perfection! More

by Agnes B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 31, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words! We're so glad to hear that Alex was amazing and a pleasure to work with—he’s a valued member of our team here at Mercedes-Benz of Morristown. It’s great to know your car was repaired to perfection, as our service team takes pride in delivering the highest quality work. We truly appreciate your feedback and look forward to assisting you again in the future!

March 24, 2025

Mercedes-Benz of Morristown did an outstanding job with the sale of my 2021 GLE 450. The entire experience was smooth, enjoyable, and completely stress-free. Nayem Hossain, my sales representative, was esp More

by anthony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nayem Hossain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your outstanding review and for choosing Mercedes-Benz of Morristown for the purchase of your 2021 GLE 450! We're thrilled to hear that your experience was smooth, enjoyable, and completely stress-free. It’s wonderful to know that Nayem Hossain provided professional, knowledgeable, and genuinely helpful service throughout the process—he truly exemplifies our commitment to excellence. Your high recommendation and kind words mean so much to us. We're grateful for the opportunity to provide you with a fantastic dealership experience, and we look forward to serving you again in the future!

March 20, 2025

My representative, Willie Caldwell, is always professional and lets you know that, as a customer, you come first. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words and for being a valued customer of Mercedes-Benz of Morristown! We're so pleased to hear that Willie Caldwell continues to provide professional service and makes you feel like a top priority—just as every customer should. Delivering a first-class experience is what we strive for, and it’s great to know Willie exemplifies that commitment. We truly appreciate your feedback and look forward to serving you again!

March 08, 2025

The service rep Alex Marshall was very professional and helpful in every way he solved my problem and gave me peace of mind rl More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
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Mar 17, 2025 -

Mercedes-Benz of Morristown responded

We truly appreciate you taking the time to share your experience at Mercedes-Benz of Morristown! It’s wonderful to hear that Alex Marshall provided professional and helpful service, ensuring your concerns were addressed and giving you peace of mind. Our goal is always to provide a seamless and stress-free service experience, and we’re thrilled that Alex was able to solve your problem efficiently. We’ll be sure to pass along your kind words to him! Thank you again for your support. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

March 04, 2025

The salesman was kind and patient. I like the car that I have purchased. I returned to this dealer because of the service department. More

by bonniekennycooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Mercedes-Benz of Morristown responded

We truly appreciate you taking the time to share your experience at Mercedes-Benz of Morristown! It’s great to hear that your salesman was kind and patient throughout your car-buying journey and that you’re happy with the Mercedes-Benz you purchased. We’re especially grateful that you chose to return to our dealership because of the exceptional service from our service department. Providing top-tier customer care is our priority, and we’re thrilled to have earned your trust and loyalty. Thank you again for your support! If there’s anything we can do for you inhttps://www.dealerrater.com/dp/9307/reviews# the future, please don’t hesitate to reach out. We look forward to serving you for years to come!

February 25, 2025

Troy at Morristown is fantastic His Service went above and beyond my expectations. Thank you More

by Familyrentas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Mercedes-Benz of Morristown responded

We truly appreciate your kind words and are delighted to hear that Troy at Mercedes-Benz of Morristown provided fantastic service that went above and beyond your expectations! Delivering exceptional customer care is our priority, and we’re thrilled that Troy made such a positive impact on your experience. Thank you for choosing Mercedes-Benz of Morristown! If there’s anything we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

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