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Mercedes-Benz of Morristown

Morristown, NJ

Overview
Employees
Reviews
Vehicles
4.7
385 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 385 reviews

March 27, 2025

We are MBM customers for over 25 years and have had great experience. Scott K, Kaushal S and Julio P are excellent professionals. More

by ravibokkareddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2025

Alex was amazing and a pleasure to work with. My car was repaired to perfection! More

by Agnes B
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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March 24, 2025

Mercedes-Benz of Morristown did an outstanding job with the sale of my 2021 GLE 450. The entire experience was smooth, enjoyable, and completely stress-free. Nayem Hossain, my sales representative, was esp More

by anthony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nayem Hossain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 20, 2025

My representative, Willie Caldwell, is always professional and lets you know that, as a customer, you come first. More

by Patty
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

The service rep Alex Marshall was very professional and helpful in every way he solved my problem and gave me peace of mind rl More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
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Mar 17, 2025 -

Mercedes-Benz of Morristown responded

We truly appreciate you taking the time to share your experience at Mercedes-Benz of Morristown! It’s wonderful to hear that Alex Marshall provided professional and helpful service, ensuring your concerns were addressed and giving you peace of mind. Our goal is always to provide a seamless and stress-free service experience, and we’re thrilled that Alex was able to solve your problem efficiently. We’ll be sure to pass along your kind words to him! Thank you again for your support. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

March 04, 2025

The salesman was kind and patient. I like the car that I have purchased. I returned to this dealer because of the service department. More

by bonniekennycooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Mercedes-Benz of Morristown responded

We truly appreciate you taking the time to share your experience at Mercedes-Benz of Morristown! It’s great to hear that your salesman was kind and patient throughout your car-buying journey and that you’re happy with the Mercedes-Benz you purchased. We’re especially grateful that you chose to return to our dealership because of the exceptional service from our service department. Providing top-tier customer care is our priority, and we’re thrilled to have earned your trust and loyalty. Thank you again for your support! If there’s anything we can do for you inhttps://www.dealerrater.com/dp/9307/reviews# the future, please don’t hesitate to reach out. We look forward to serving you for years to come!

February 25, 2025

Troy at Morristown is fantastic His Service went above and beyond my expectations. Thank you More

by Familyrentas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Mercedes-Benz of Morristown responded

We truly appreciate your kind words and are delighted to hear that Troy at Mercedes-Benz of Morristown provided fantastic service that went above and beyond your expectations! Delivering exceptional customer care is our priority, and we’re thrilled that Troy made such a positive impact on your experience. Thank you for choosing Mercedes-Benz of Morristown! If there’s anything we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

February 22, 2025

My first service visit. I usually have my Mercedes SUV serviced at Manhattan Mercedes in NYC. Outstanding experience at Mercedes-Benz of Morristown. TROY PAIS was my S More

by DJL117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Mercedes-Benz of Morristown responded

We sincerely appreciate you choosing Mercedes-Benz of Morristown for your first service visit! It’s an honor to hear that you typically service your Mercedes-Benz SUV at Manhattan Mercedes in NYC, but had an outstanding experience with us. Providing top-tier service and customer care is our priority, and we’re thrilled we could exceed your expectations. Thank you for your support! We look forward to serving you again for all your future Mercedes-Benz service needs. If there’s anything we can assist you with, please don’t hesitate to reach out.

February 19, 2025

Service rate is too expensive. The hourly is more then other services charge for professional work. I’m not saying your people aren’t professional but your are charging more then More

by mark.corsetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your feedback. We understand that service costs are an important consideration, and we strive to provide the highest level of care and value to our customers. At Mercedes-Benz of Morristown, we take pride in offering expert service from factory-trained technicians using state-of-the-art equipment and genuine Mercedes-Benz parts. While we recognize that vehicle maintenance is an investment, we are proud to have one of the lowest if not the lowest labor rates among Mercedes-Benz dealerships in the region. We appreciate your business and would be happy to discuss any concerns you may have. Please feel free to reach out to us directly, and we will do our best to assist you.

February 17, 2025

Thank you for giving your flawless Customer Service! I really appreciate how exquisitely your team received us from start to end in the process of leasing our first electric car EQ. Thank you so much fo More

by Srini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words and for sharing your experience with us! We are thrilled to hear that our team provided flawless customer service and made your first electric car leasing experience with the Mercedes-Benz EQ truly special. It was our pleasure to assist you, especially on such a meaningful day like February 14th, and we are so glad we could help make it happen. Your appreciation for our transparency and personal touch means a lot to us. At Mercedes-Benz of Morristown, we strive to ensure every customer feels valued and receives the highest level of service. We are excited about your new EQ and look forward to helping you with all your future Mercedes-Benz needs. Thank you again for your kind words and for choosing us. We truly appreciate your business and can’t wait to welcome you back!

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