Mercedes-Benz of Modesto

very unhappy w/service dept. The service department leaves a lot to be desired. Chris happened to be my service advisor and apparently he couldn't figure out how to enter an basic oil change/service an leaves a lot to be desired. Chris happened to be my service advisor and apparently he couldn't figure out how to enter an basic oil change/service and a recall for an airbag repair. My car has 33,000 plus miles and I was to do a 60K service which include besides the oil change; a change of sparkplugs acc to Chris. I was quoted almost $800.00 for the service. I questioned to mileage and the service schedule. and I asked for a discount if I had a coupon which I didn't but Chris knocked off $50.00 off the initial estimate which I consider outrageous. I came home and told my wife and nearly had a heart attack. I called service department and cancelled but told Chris to go ahead w/oil change. Long story short. my bill ended costing me $238.00 for a simple oil change which I never paid so much to have done. I think this was the last time I visit your dealership. I will in the future talk to my mechanic in town or go to Fresno as last resort. More

I just want to express my heartfelt gratitude for the stellar service I received from Al Van Buren and his team, they're professional and friendly. stellar service I received from Al Van Buren and his team, they're professional and friendly. More

Always a pleasure to meet the staff; they are always friendly and courteous. Cost of repairs is too expensive. Need more courtesy cars especially when the repair takes time. friendly and courteous. Cost of repairs is too expensive. Need more courtesy cars especially when the repair takes time. More

MBZ of Modesto is the BEST Dealership We have ever had the pleasures of dealing with. Staff are always friendly and professional in every aspect of the Dealerships. the pleasures of dealing with. Staff are always friendly and professional in every aspect of the Dealerships. More

The Mercedes of Modesto Team is simply the best. 15 months post sale and we are still awe struck at the way we feel “pampered” whenever we have a service need. Sean Sands, our service concierge, always months post sale and we are still awe struck at the way we feel “pampered” whenever we have a service need. Sean Sands, our service concierge, always goes above and beyond expectations in order to see to it we get the very best of care. We would recommend to anyone looking for the best quality product and service to run to M. B . Of Modesto! More

Summer Event Coupon Very disappointed! I received a summer event coupon and called to schedule service and was even told to make sure to bring my coupon. JOKE1 Very disappointed! I received a summer event coupon and called to schedule service and was even told to make sure to bring my coupon. JOKE1 More

Part had to be ordered which took several days, however a loaner was provided. Once part arrived, car was immediately fixed and returned. Great service as always! loaner was provided. Once part arrived, car was immediately fixed and returned. Great service as always! More

Courteous, friendly and attentive to our concerns. Your welcomed as you enter the facility. Greeted with professionalism and offered a cup of Starbucks. Our service rep was happy to hear our concerns a Your welcomed as you enter the facility. Greeted with professionalism and offered a cup of Starbucks. Our service rep was happy to hear our concerns and address our needs. Service was prompt and we were informed of services performed. More

If you go to Mercedes Of Modesto only ask for Sean as your service advisor, he’s the most honest and nicest guy there who’s not screwing you over with fake advice. He’ll tell you what has to be done, wha your service advisor, he’s the most honest and nicest guy there who’s not screwing you over with fake advice. He’ll tell you what has to be done, what’s recommended and what can wait till the next service. More

Easy as shopping on Amazon Al was a pleasure to work with and was able to make car buying very pleasant. He went out of his way to find us the car we wanted and even delivered Al was a pleasure to work with and was able to make car buying very pleasant. He went out of his way to find us the car we wanted and even delivered it himself to us. I would highly recommend him and this dealership. More