Mercedes-Benz of Modesto

Sean Sands was very professional by helping me with my 2005 Mercedes Benz E500. Had the oil change service done and everything went great!:) highly recommended!:) 2005 Mercedes Benz E500. Had the oil change service done and everything went great!:) highly recommended!:) More

As delivered, all user manuals were for the wrong year and the engine oil had not been changed. This required a return trip from Grass Valley to Modesto (240 mi, round trip) for a complementary oil chang and the engine oil had not been changed. This required a return trip from Grass Valley to Modesto (240 mi, round trip) for a complementary oil change and exchange of the operator's manual. Also, the Becker Map Pilot was missing a battery and any user manuals. Plus, no manuals for the upgraded Harman/Kardon audio system. Finally, their finance mgr. tried everything to up-sell us on maintenance and warranty policies.. More

He didn’t call me what’s going on with my vehicle. After waiting all day, I called and he told me it will be ready tomorrow end of day. waiting all day, I called and he told me it will be ready tomorrow end of day. More

Very fast and friendly service! Salesman made it easy for us to chose the vehicle we were looking for. The finance manager made the signing fast and efficient. us to chose the vehicle we were looking for. The finance manager made the signing fast and efficient. More

We were from out of town when we took our Mercedes in to Modesto for two recalls...not knowing how long it would take, we were concerned that it might take the better part of the day and we had nothing to d Modesto for two recalls...not knowing how long it would take, we were concerned that it might take the better part of the day and we had nothing to do...fortunately the service rep pulled a few strings and we got out of there in 2 1/2 hours and that was greatly appreciated. They went the extra mile and we were thrilled ., More

My problem wasn't solved but it happens so seldom unless it happens for them to see it they can't seem to fix it - however Chris was my service adviser and he did find that my wheels needed to be aligned an it happens for them to see it they can't seem to fix it - however Chris was my service adviser and he did find that my wheels needed to be aligned and my car drove so much better after the alignment. Chris was very helpful I will ask for him each time I take my car for service or any other problem I have with it. I also will recommend Chris to all my friends that take their car to Mercedes-Benz of Modesto. More

I bought three vehicles from Modesto dealership 2020worse year in service I m completely not satisfied I bought it past three years 2 SUB on 0 miles brand new this time I called some times ten time 2020worse year in service I m completely not satisfied I bought it past three years 2 SUB on 0 miles brand new this time I called some times ten times left message never received call very bad service this year I ended up going to BMW More

I was looking for a vehicle for a mobile showroom. I am an independent sales representative for Pendleton. It’s a big line and my Ford Explorer was not large enough. Fleet sales at Ford did not seem inte an independent sales representative for Pendleton. It’s a big line and my Ford Explorer was not large enough. Fleet sales at Ford did not seem interested in my business. Terry at Mercedes took very good care of me and worked hard to earn my business and return business. More

I went for a recall replacement and service was good and fast , everything was professional and offer me ride while waiting overall very good service. fast , everything was professional and offer me ride while waiting overall very good service. More

Great service took my car in for service and was taken care by the service advisor very professionally ,he also told me the car a recall item also and took care of both the service and recall also gave me care by the service advisor very professionally ,he also told me the car a recall item also and took care of both the service and recall also gave me a loaner ,will definitely go back More