Mercedes-Benz of Modesto

My husband and I bought our dream family vehicle, a Mercedes Benz Sprinter Van! 🚐 But I was so relieved that the purchasing was as smooth and convenient as possible. We unfortunately had to bring all Mercedes Benz Sprinter Van! 🚐 But I was so relieved that the purchasing was as smooth and convenient as possible. We unfortunately had to bring all four of our children during the paperwork and financing portion. We couldn’t find a babysitter in the quick timeframe. We were just relieved that the dealership did a hold on the vehicle for a day as we had a busy planned day that we couldn’t reschedule. But the staff was very friendly to our children and the TV/resting room came in so handy for our older children! And as you can imagine the dashboard and all the buttons are so overwhelming. I was able to return to the dealership to meet with Sawyer who is their technology specialist who kindly helped me navigate how to connect my phone to be able to access Sirius and other apps. I’m still learning! The best part was Al V. guiding us through the purchasing process. What a professional! Overall, I am a proud Mercedes Benz owner and so glad MB of Modesto is our friendly, professional, local dealership! More

Great service,& service department,professional, efficient, friendly, overall great, great great, fantastic, pleasurable, professional x 100, great x 100 efficient, friendly, overall great, great great, fantastic, pleasurable, professional x 100, great x 100 More

A comfortable environment for the family. Easy to shop and didn’t felt rushed. A great experience for my family and I Easy to shop and didn’t felt rushed. A great experience for my family and I More

Flew in from Vegas to pick up a car for my wife and every step of the way from the airport pickup to the personalized attention from Jose and Ed (mgr), I couldn't be more impressed with their service making step of the way from the airport pickup to the personalized attention from Jose and Ed (mgr), I couldn't be more impressed with their service making this a pleasant and memorable experience!!! More

Drop off for service went smoothly. However, pick up was disappointing due to poor communication between the tech and staff. I was notified the car was ready for pick up. I arrived to However, pick up was disappointing due to poor communication between the tech and staff. I was notified the car was ready for pick up. I arrived to the dealership and waited for an hour before the car was brought out to the front. Unfortunately, the experience was unacceptable compared to other MB dealerships. Hopefully this is not a reoccurring situation. I'd recommend this service center due to location in the central valley. More

Easy to get an appointment and the work is done promptly. I am not a fan of dealership and service employees using the customer lounge to get coffee and snacks. Don’t they have their own lounge? I am not a fan of dealership and service employees using the customer lounge to get coffee and snacks. Don’t they have their own lounge? More

I feel very comfortable going to this dealer. The service by Sean Simms is very professional. The service by Sean Simms is very professional. More

This dealership has a friendly and professional staff. They also have a great selection of vehicles to choose from. They also have a great selection of vehicles to choose from. More

Dishonest, repeatedly deceptive. Verbally AND in writing, we were told the 25k service had been done by salesperson, Sales Manager and Dealership Owner only to find this was a lie. D Verbally AND in writing, we were told the 25k service had been done by salesperson, Sales Manager and Dealership Owner only to find this was a lie. Deceitful at best , fraudulent at worst. Beware of the deception this dealership engages in. More

I was treated very well at Mercedes-Benz of Modesto. Steven Heune was very helpful, he showed the vehicles in stock and then helped me decide which was best for me. Ended up ordering a car that was perf Steven Heune was very helpful, he showed the vehicles in stock and then helped me decide which was best for me. Ended up ordering a car that was perfect for my needs. I’m very pleased with my new car and would recommend this dealership to all my friends and family. More