Mercedes-Benz of Modesto
Modesto, CA
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Great service,& service department,professional, efficient, friendly, overall great, great great, fantastic, pleasurable, professional x 100, great x 100 efficient, friendly, overall great, great great, fantastic, pleasurable, professional x 100, great x 100 More
Flew in from Vegas to pick up a car for my wife and every step of the way from the airport pickup to the personalized attention from Jose and Ed (mgr), I couldn't be more impressed with their service making step of the way from the airport pickup to the personalized attention from Jose and Ed (mgr), I couldn't be more impressed with their service making this a pleasant and memorable experience!!! More
Drop off for service went smoothly. However, pick up was disappointing due to poor communication between the tech and staff. I was notified the car was ready for pick up. I arrived to However, pick up was disappointing due to poor communication between the tech and staff. I was notified the car was ready for pick up. I arrived to the dealership and waited for an hour before the car was brought out to the front. Unfortunately, the experience was unacceptable compared to other MB dealerships. Hopefully this is not a reoccurring situation. I'd recommend this service center due to location in the central valley. More
Easy to get an appointment and the work is done promptly. I am not a fan of dealership and service employees using the customer lounge to get coffee and snacks. Don’t they have their own lounge? I am not a fan of dealership and service employees using the customer lounge to get coffee and snacks. Don’t they have their own lounge? More
Dishonest, repeatedly deceptive. Verbally AND in writing, we were told the 25k service had been done by salesperson, Sales Manager and Dealership Owner only to find this was a lie. D Verbally AND in writing, we were told the 25k service had been done by salesperson, Sales Manager and Dealership Owner only to find this was a lie. Deceitful at best , fraudulent at worst. Beware of the deception this dealership engages in. More
I was treated very well at Mercedes-Benz of Modesto. Steven Heune was very helpful, he showed the vehicles in stock and then helped me decide which was best for me. Ended up ordering a car that was perf Steven Heune was very helpful, he showed the vehicles in stock and then helped me decide which was best for me. Ended up ordering a car that was perfect for my needs. I’m very pleased with my new car and would recommend this dealership to all my friends and family. More