![](http://dealerrater.com/ncdn/u/3.20250207.955/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Modesto
Modesto, CA
Filter Reviews by Keyword
By Type
Showing 73 reviews
MB Modesto, Service manager Sandra, and service rep Sean are excellent. They have taken care of C300 coupe in a timely manner and service work is excellent. Thank you to all the crew. are excellent. They have taken care of C300 coupe in a timely manner and service work is excellent. Thank you to all the crew. More
Brought my cream interior GLE in for service and vehicle was released w oil stains on the interior of course Jason or Jacob was out to lunch. Requested the Manager and have yet to have heard back from her. was released w oil stains on the interior of course Jason or Jacob was out to lunch. Requested the Manager and have yet to have heard back from her. Service these days… deplorable!! More
When pulling into the service drive you would expect to be greated by an employee. I’ve been there twice and both times had to walk around looking for help. Once inside it seams like there’s a lack of serv be greated by an employee. I’ve been there twice and both times had to walk around looking for help. Once inside it seams like there’s a lack of service advisors. They either need to page someone and there’s always a wait when it’s not busy. Mercedes dealerships are supposed to offer top tier service to customers because we are not buying ordinary vehicles. I also noticed that there was no complementary snacks or coffee etc. I’ve been to several other Mercedes Benz dealerships that treat customers like royalty. More
Was pleased with service received on my car. I accepted their recommendations on things that needed to be done to keep my car in good driving condition. I accepted their recommendations on things that needed to be done to keep my car in good driving condition. More
We just purchased our third new Mercedes from this dealer. We also drive out of our way to have the maintenance done here. Always outstanding service. Treated very well by the sales as well as the s dealer. We also drive out of our way to have the maintenance done here. Always outstanding service. Treated very well by the sales as well as the service department. Top notch operation. More
Over the years my husband (Dr. Mohinder Nijjar) and I have purchased several cars from this dealership, and it has always been a pleasant experience. We have also always used the S Mohinder Nijjar) and I have purchased several cars from this dealership, and it has always been a pleasant experience. We have also always used the Service Department and are very pleased. Sean Sands and the Staff at the front desk are knowledgeable and helpful! More
Not the best of experience’s unfortunately they didn’t return my calls. Never spoke about recalls I know are needed on the vehicle, and the price quoted a month earlier was increased! When asked about it return my calls. Never spoke about recalls I know are needed on the vehicle, and the price quoted a month earlier was increased! When asked about it was told they took out the price for the oil…. Huh? We were there for a B service and that’s REALLY all they needed to do. SMH More