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Mercedes-Benz of Modesto

Modesto, CA

4.1
71 Reviews

3900 McHenry Ave

Modesto, CA

95356

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Showing 71 reviews

August 13, 2024

Your representative Sean is rude and unprofessional and crook. Causes unnecessary delays in services to customers. More

by auntejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Sand
Aug 13, 2024 -

Mercedes-Benz of Modesto responded

We apologize for how you are feeling after your recent interaction with our associate. Please contact the Service Manager, Sandra Carrillo, at 209-550-8250 so we can discuss your concerns further and work towards a resolution. Thank you for bringing this to our attention.

July 23, 2024

While driving gle 450, car stopped suddenly in middle of the road. We were asked to come out of car and wait for next car to let us back to dealership. It was 110 weather and we waited for 30 mins. Sales pe More

by Swati2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andre
Jul 26, 2024 -

Mercedes-Benz of Modesto responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please reach out to us at (209) 248-4331 to speak to our manager directly.

June 19, 2024

Was pleased with service received on my car. I accepted their recommendations on things that needed to be done to keep my car in good driving condition. More

by gladyscluff’s benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have.
Jun 20, 2024 -

Mercedes-Benz of Modesto responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

We just purchased our third new Mercedes from this dealer. We also drive out of our way to have the maintenance done here. Always outstanding service. Treated very well by the sales as well as the s More

by rdavids
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Heune
Jun 20, 2024 -

Mercedes-Benz of Modesto responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Over the years my husband (Dr. Mohinder Nijjar) and I have purchased several cars from this dealership, and it has always been a pleasant experience. We have also always used the S More

by Aviji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sands
Jun 09, 2024 -

Mercedes-Benz of Modesto responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2024

Henry did take good care of me. Great service with Uber rides or a loaner. More

by viktorgeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
May 04, 2024 -

Mercedes-Benz of Modesto responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2024

Henry was the best making sure I had timely information and addressing all concerns for my car More

by Kenyatta_ellis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
May 02, 2024 -

Mercedes-Benz of Modesto responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 23, 2024

Not the best of experience’s unfortunately they didn’t return my calls. Never spoke about recalls I know are needed on the vehicle, and the price quoted a month earlier was increased! When asked about it More

by custpc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
March 26, 2024

My husband and I bought our dream family vehicle, a Mercedes Benz Sprinter Van! 🚐 But I was so relieved that the purchasing was as smooth and convenient as possible. We unfortunately had to bring all More

by Cassandra G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al V. and Sawyer
Mar 28, 2024 -

Mercedes-Benz of Modesto responded

Hello Cassandra, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Modesto. We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2024

Great service,& service department,professional, efficient, friendly, overall great, great great, fantastic, pleasurable, professional x 100, great x 100 More

by farleymarlowe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Jake & the entire service department
Mar 20, 2024 -

Mercedes-Benz of Modesto responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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