Mercedes-Benz of Mobile

This dealership (which is not my “home” dealer treated me very well and took care of my vehicle as if I had purchased it from them. Can’t really ask for much more... very well and took care of my vehicle as if I had purchased it from them. Can’t really ask for much more... More

Very friendly clean and prompt service. The lounge area is very comfortable and the ride back home and back to the dealership was smooth and comfortable. is very comfortable and the ride back home and back to the dealership was smooth and comfortable. More

I had an extremely difficult time with communication with the service department. I had to call multiple times. The service department needs a direct line the service department. I had to call multiple times. The service department needs a direct line More

It is ok...i wasn't pleased with the hospitality. Even though I was done, I stood within the waiting area and nobody acknowledge me for almost 10 minutes. On the other hand, the hospitality wasn't what I though I was done, I stood within the waiting area and nobody acknowledge me for almost 10 minutes. On the other hand, the hospitality wasn't what I expected. I dropped my car off on 8/21/2020 on my way to work and wasn't even offered a courtesy ride to work nor to come pick up my vehicle. Last but not least...i have a 2008 and the cost of needed services outweighed the value of the car...what surprises me here is that I wasn't offered the purchase or sale of a new vehicle or used vehicle. More

Excellent customer service is rendered every time on every visit! I receive a warm greeting and friendly smiles from everyone from sales to service. Thanks for accepting me into the Mercedes Benz Famil every visit! I receive a warm greeting and friendly smiles from everyone from sales to service. Thanks for accepting me into the Mercedes Benz Family! Sincerely, Ms. Greene More

I recently got my car serviced at Mercedes of Mobile and I had a great experience! Dan was beyond helpful throughout the whole process! They were backed up as far as work goes so it took a while but truthfu I had a great experience! Dan was beyond helpful throughout the whole process! They were backed up as far as work goes so it took a while but truthfully I understand with all the pandemic madness going on. Dan stayed in contact and called every inch of the way which I truly appreciate! More

Vehicle needed a front end alignment and service was great also had the connection for the blue tooth check phone will disconnect at time . I was informed to bring vehicle back great also had the connection for the blue tooth check phone will disconnect at time . I was informed to bring vehicle back More

Neat, clean and hospitable with knowledgeable personal throughout the dealership from cashiers and service personal to salesmen. They are all kind enough to more than necessary to assist you. throughout the dealership from cashiers and service personal to salesmen. They are all kind enough to more than necessary to assist you. More

The service department at Mercedes of Mobile is very professional and dedicated to their loyal clients. I trust them to provide the best customer service every time! professional and dedicated to their loyal clients. I trust them to provide the best customer service every time! More

Service was done quickly and accommodated to my schedule and needs. Service was accurately diagnosed and the work was done. I would like to thank service department and needs. Service was accurately diagnosed and the work was done. I would like to thank service department More