Mercedes Benz of Milwaukee North

Decisions Decisions I didn't want to get a new car but unfortunately my car was totaled. I had no idea of what car I wanted. Purchasing a car is a big deal for me. With t I didn't want to get a new car but unfortunately my car was totaled. I had no idea of what car I wanted. Purchasing a car is a big deal for me. With that being said I needed to take my time and really think about what I wanted. After test driving a few I made a decision on one, however I still wanted to sleep on it. Eliud focused on serving me. He was knowledgable about the vehicles and answered any questions or concerns I had. I am happy with the final decision I made. I thank Eliud for being patient and helping me with this major decision. More

My experience buying my new car!! I would like to say Thank you Eliud Mendez for responding to me so quickly. I love that you reacted right away and most importantly, I was educated ab I would like to say Thank you Eliud Mendez for responding to me so quickly. I love that you reacted right away and most importantly, I was educated about the car before buying it. He kept me informed about the process and ensured me that everything was going to ok. He has awesome customer service. Keep up the good work!! I WILL BE BACK!! More

Service at last minute was BIG help Long story short: Needed help with lug nut key and removal of lug nut. Ken Anderson was so kind. He and the service staff got me in and out in 10 m Long story short: Needed help with lug nut key and removal of lug nut. Ken Anderson was so kind. He and the service staff got me in and out in 10 minutes with a small job of getting a locked lug nut off so I could change my tire on my own! they did it for no charge. I will no doubt stop here first when I am in the market for a new car! More

3rd new Mercedes-great sales person/great service We are on our 3rd Mercedes over the last 3 years from this dealer. My wife has owned 2 GLK's and loved both of them. I recently got a CLA and can't be We are on our 3rd Mercedes over the last 3 years from this dealer. My wife has owned 2 GLK's and loved both of them. I recently got a CLA and can't begin to say how much I have enjoyed it. Josette Ott was our sales person on all 3 cars. She knows all of the details on every vehicle we looked at and was not high pressure to make the sale. In my 30 plus years of buying new cars, Josette has been the most honest, upfront and trustworthy sales person I have ever dealt with. When we get our next 2 Mercedes, we will be going back to this dealer and to Josette for sure. Todd in the Service Department was also great on a couple of small issues. More

Friendly representatives and comprehensive service My experience at Umansky was satisfactory from beginning to end. Eliud, who assisted me with my purchase, was friendly, personable, and overall a plea My experience at Umansky was satisfactory from beginning to end. Eliud, who assisted me with my purchase, was friendly, personable, and overall a pleasure to do business with. I did not feel pressured to purchase, especially right away, which is an issue at other dealers. I was also impressed with the dealers flexibility as a whole throughout the purchase process. My every need was was met from beginning to end. Mario, the finance manager, was very informative and easy to work with. He's also a huge car enthusiast himself which made for great conversation. I felt that the employees here truly care about the cars and their owners, not the sales. Normally I replace the dealer license plate frames, but I have no shame in seeing the Umansky logo adorned on the back of my car. They also did not stick their logo to the back with vinyl, which is nice. Would highly recommend purchasing from this dealer if anything on their lot interests you. More

Professional sales and service My experience going through the purchase process was very good. Eliud Mendez was the sales representative I dealt with, and he was friendly, responsi My experience going through the purchase process was very good. Eliud Mendez was the sales representative I dealt with, and he was friendly, responsive, professional, and timely in his dealings with me throughout the purchase. I was introduced to the sales manager and general manager of the dealership and both were polite and professional. I was given a competitive price on the car I purchased and a fair trade-in value. Overall, it was a positive expereince. More

Great service and very helpful I needed some help with my VW Tiguan. Eliud Mendez and the service manager went the extra mile to help me in getting things fixed. We were able to I needed some help with my VW Tiguan. Eliud Mendez and the service manager went the extra mile to help me in getting things fixed. We were able to discuss options over the phone and come up with solution. Timely and done right. Thanks! More

Wonderful experience We originally called about a vehicle that was sold before we were able to come see it, but Eliud called with another vehicle he thought would fit ou We originally called about a vehicle that was sold before we were able to come see it, but Eliud called with another vehicle he thought would fit our needs. He was very right. His demeanor, and everyone else's we had any level of exchange with at this dealership was extremely kind, professional, and exuded experience and trustworthiness. The dealership itself was a very attractive and comfortable place. The purchase process was smooth, quick and easy. Highly recommended. More

Thank you! Exceeding my expectations and that isn't easy! Listening was the key and the execution was the solution that made me and my wife happy. Exceeding my expectations and that isn't easy! Listening was the key and the execution was the solution that made me and my wife happy. More

Long Term Customer Review I have been a customer of Concours, now Umansky Motor Cars for nearly 25 years. I find their management, sales, parts, transportation and service staf I have been a customer of Concours, now Umansky Motor Cars for nearly 25 years. I find their management, sales, parts, transportation and service staff highly responsive and reliable. A special thank you to Ken, Anne and Mike in VW Service. More